AJW has signed a long-term agreement with Bombardier Business Aircraft, undertaking all repair management for Bombardier’s rotable inventory in a major strategic win for the company.
The contract with airframe OEM, Bombardier, represents a major expansion of AJW’s portfolio by the introduction of a new platform. The families of Bombardier business aircraft covered include Challenger, Global and Learjet.
A key feature of the contract is the strategic sourcing of repairs from OEMs and MROs, including AJW’s maintenance hub for component repair and overhaul service, AJW Technique. AJW will manage the repair process back-shop, optimising performance, and efficiency of the services while reducing operating and total life cycle costs for Bombardier business aircraft.
As part of the agreement, AJW is providing dedicated repair specialists, utilising its world-class portal and predictive analysis to support Bombardier in improving customer service, component reliability and time on-wing.
Jean-Christophe Gallagher, Vice President & General Manager, Customer Experience, Bombardier Business Aircraft, said:
“AJW is the ideal partner of choice to manage repairs, drive efficiencies and provide our customers with an excellent level of service.
“AJW has an unrivalled reputation for providing flexible and customer-focused solutions and we look forward to working with them throughout this long-term contract.”
Christopher Whiteside, President and CEO of AJW Group, said:
“This contract represents a huge strategic achievement for AJW. Bombardier is the first airframe OEM we have partnered with as part of a long-term supply chain management agreement and we are excited to be working alongside their team.
“As a result, AJW continues to develop its relationships with key OEMs, resulting in an overall improvement and strengthening of our total component repair business."
AJW works in partnership with airlines, aircraft manufacturers and component OEMs to align and deliver highly effective and efficient supply chain solutions by optimising inventories, streamlining procurement and maximising efficiencies. These services can be provided for aircraft from all major platforms, including Airbus, Boeing, Bombardier, Embraer and ATR.
AJW provides everything from Power-by-the-Hour programmes, comprehensive repair management and logistical services to complete supply chain solutions, allowing our customers to focus on delivering brand value and an exceptional customer experience.
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