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24/7 AOG Critical Response

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Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 (0) 7831 583 205 or email aog@ajw-aviation.com.

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Maintaining and promoting quality

 

The Quality Department is responsible for maintaining the integrity of the Company's Quality Program and ensuring that all employees, at all levels, are aware of their responsibilities and roles. The department champions quality and provides leadership with the aim of gaining continuous commitment from employees while assuring compliance to customer, regulatory and statutory requirements.

 

We continuously strive to improve customer satisfaction through maintaining and reviewing the AJW Quality Management System, based on the AS 9120, ISO9001 and FAA AC00-56A standards.

 

Maintaining our quality certifications worldwide is critical to the on-going success of the business due to the heavily regulated and competitive nature of the aviation industry, and the high expectations of our customers.

AJW stays ahead of its competitors through innovation, modernisation, customer satisfaction and continuous improvement. The current portfolio of approvals is set to expand to include internationally recognised standards in Environmental Safety, Information Security and Health & Safety. This will demonstrate AJW's commitment to the sustainability of our business.

 

The department's key functions are to maintain the Quality Management System as well as providing guidance, advice, support and training to staff at all levels on any issues relating to quality compliance. Daily tasks can range from ensuring a customer complaint resolution, to the updating of procedure maps.

 

Staff working in the Quality Department would be expected to have a strong understanding of the supply chain and the workings of a Quality Management System, understanding and solving problems, have an eye for detail, while being a logical and innovative thinker. An ability to communicate and mediate would also be useful. Previous experience within the aviation industry, or a production, manufacturing, assembly environment would be a distinct advantage.

 

 

View our current vacancies

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