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24/7 AOG Critical Response

HotlinePhoneUK +44 1403 798888US +1 877 780 2008

Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.

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Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.


No matter how frequent or extensive your parts needs, our customer service team is available 24/7/365 to source your spares requirements for all modern Airbus and Boeing aircraft. We hold more than 450,000 line items in our inventory, valued at almost US$500m. 


No stress, just worldwide support 24/7/365

We offer a range of sales, exchange and loan services via our operations across Africa, Asia Pacific, China, CIS, Europe, Latin America, the Middle East, and North America. We have sales offices in over thirty countries and strategic inventory hubs worldwide.


Get in touch to see how we can help >



Shop on-line with our new eCommerce site - AJW® eventory

AJW® eventory is our eCommerce site for parts trading. You can browse and seamlessly purchase from an exclusive list of Airbus and Boeing aircraft parts, with full part details and certification available instantly.


We offer quick and simple order processing with the ability to add the parts to your existing AJW credit account and process shipment via your preferred method too!


We welcome customers to make offers on our inventory, aim to price match on all our parts and have our customer service team available 24-7 on our live chat to support you through the journey!


View our inventory on AJW® eventory >



Service levels guaranteed

We guarantee a service level or a range of pricing based on either volume or exclusivity, no matter how frequent or extensive your needs might be, including:

  • 24/7/365 AOG services
  • A dedicated customer manager
  • Regular reporting on request
  • On-site liaison
  • Consolidated invoicing per project as required
  • Logistics and transportation services


All spares are supplied with full certification with guaranteed delivery from our extensive inventory.


Search our inventory for aircraft parts >



Honeywell Global Channel Partner of the Year 2021

In 2021, we announced a worldwide sole distributor agreement (SDA) with Honeywell for the global sales of A320, A330, A340 and A380 Air Data Inertial Reference Unit (ADIRU) PN HG2030BE04. Subsequent SDAs were added for a range of standard-fit products for the Boeing 787, and ADIRU (PN HG2050BC04) for B737NG and current B737 MAX aircraft. Click here for an overview and product list.


Get in touch today

Contact our customer service team today to discover how we can support the needs of your business, and help to relieve the stress of finding quality, reliable parts when you need them most.


Find out how we can help your business.


Contact our expert customer service team >


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