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Pioneering performance improvements

We maintain our competitive advantage by continuously improving operating performance and customer experience through an IT and Digital strategy that is aligned to customer and business needs.

 

Integrated solutions allow seamless communication and coordination across the supply chain, which reduces waste, increases accuracy, transparency and speed of delivery.  We leverage mature, proven industry tools for our core systems; enhanced by the best-of-breed modern technologies; delivered through an agile, responsive methodology.

Interested in finding out more? Contact AJW

 

Predict, plan, prioritise

Effective analytics of historic patterns on aircraft parts that need repair and maintenance has always played a pivotal role in how we plan and prioritise orders. This data, along with our aftermarket expertise, allows us to reduce turn-around times and ensure the right parts are in the right place at the right time to optimise network stock availability and reduce working capital.

Interested in finding out more? Contact AJW

 

Self-service with a whole new dimension

Built on in-house technologies, we offer our customers and partners seamless access to their quotes, orders and accounts through the AJW Customer Portal. Responsive, interactive and available on phones, tablets and computers, users have immediate access to part certification, quote and order information with real-time and transparent order tracking from their desk or on the go.

Interested in finding out more? Contact AJW


We also offer direct integration with our customers equipment, software and core systems allowing orders to be raised and automatically placed into our system for straight-through-processing.

 

The AJW Customer Portal allows for easier collaboration and communication with a chat function. This interactive interface enables customers to check the status of their orders and their history with an operator in real-time. This enhanced experience is faster and less prone to error while ensuring that the data and process remain integrated.

 

Dashboards, reports and analytics also form part of our offering.

 

Interested in finding out more? Contact AJW

Craig Macpherson

Chief Information Officer

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Giles Manger

Digital Director

->

Ian Parker

Security & Operations Director

->

Craig MacphersonClose

Chief Information Officer

Bringing the experience of a lifelong career in IT, Craig joined AJW Group as Chief Information Officer in February 2023, to further advance its digital transformation.


He is an internationally experienced, commercially focused CIO, with a proven track record of success in transforming and leading multi-disciplinary IT organisations to achieve outstanding results and performance levels. Craig is recognised as a strong business partner, with significant experience in delivering IT strategies, organisational transition, and business-changing digital products and services. He is also adept at leading large-scale transformation programmes that enable data-led decision-making, which result in a step change in an organisation’s growth, and financial and operational performance.


He has a wealth of experience across a diverse range of business sectors. Companies that have benefitted from his expertise include the Department of Health and Social Care, Menzies Distribution, Fujitsu, BSI, Etihad Airways, GTA Travel, and CHEP.


Craig is married with grown-up children and two granddaughters. Outside of work he enjoys travelling with his wife and exploring new destinations both at home and abroad. A self-confessed petrol-head, he has a passion for all things automotive and all forms of motorsport.


Craig.Macpherson@ajw-group.com


LinkedIn

Giles MangerClose

Digital Director


Giles joined AJW Group in 2023 as Digital Operations Director. Based at our Headquarters in Slinfold, he leads the Digital Operations team to ensure the efficient support of our digital objectives and BAU targets.


With a strong background in IT delivery and project management, Giles has extensive experience in managing digital teams in several capacities, from support and operations to digital transformation.


He is driven by the completion of effective and focused delivery and loves nothing more than working with motivated individuals and teams across all sectors of an organisation. When he’s not leading digital operations, Giles enjoys spending time with his wife and three children. He is also an avid sports fan and enjoys keeping active. He has completed several triathlon races and is set to run in the 2024 London Marathon!


giles.manger@ajw-group.com


LinkedIn


Ian ParkerClose

Security & Operations Director


Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.  


Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.


When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!


ian.parker@ajw-group.com


LinkedIn


Craig Macpherson

Chief Information Officer

->

Giles Manger

Digital Director

->

Ian Parker

Security & Operations Director

->

Craig MacphersonClose

Chief Information Officer

Bringing the experience of a lifelong career in IT, Craig joined AJW Group as Chief Information Officer in February 2023, to further advance its digital transformation.


He is an internationally experienced, commercially focused CIO, with a proven track record of success in transforming and leading multi-disciplinary IT organisations to achieve outstanding results and performance levels. Craig is recognised as a strong business partner, with significant experience in delivering IT strategies, organisational transition, and business-changing digital products and services. He is also adept at leading large-scale transformation programmes that enable data-led decision-making, which result in a step change in an organisation’s growth, and financial and operational performance.


He has a wealth of experience across a diverse range of business sectors. Companies that have benefitted from his expertise include the Department of Health and Social Care, Menzies Distribution, Fujitsu, BSI, Etihad Airways, GTA Travel, and CHEP.


Craig is married with grown-up children and two granddaughters. Outside of work he enjoys travelling with his wife and exploring new destinations both at home and abroad. A self-confessed petrol-head, he has a passion for all things automotive and all forms of motorsport.


Craig.Macpherson@ajw-group.com


LinkedIn

Giles MangerClose

Digital Director


Giles joined AJW Group in 2023 as Digital Operations Director. Based at our Headquarters in Slinfold, he leads the Digital Operations team to ensure the efficient support of our digital objectives and BAU targets.


With a strong background in IT delivery and project management, Giles has extensive experience in managing digital teams in several capacities, from support and operations to digital transformation.


He is driven by the completion of effective and focused delivery and loves nothing more than working with motivated individuals and teams across all sectors of an organisation. When he’s not leading digital operations, Giles enjoys spending time with his wife and three children. He is also an avid sports fan and enjoys keeping active. He has completed several triathlon races and is set to run in the 2024 London Marathon!


giles.manger@ajw-group.com


LinkedIn


Ian ParkerClose

Security & Operations Director


Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.  


Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.


When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!


ian.parker@ajw-group.com


LinkedIn


Craig Macpherson

Chief Information Officer

->

Giles Manger

Digital Director

->

Craig MacphersonClose

Chief Information Officer

Bringing the experience of a lifelong career in IT, Craig joined AJW Group as Chief Information Officer in February 2023, to further advance its digital transformation.


He is an internationally experienced, commercially focused CIO, with a proven track record of success in transforming and leading multi-disciplinary IT organisations to achieve outstanding results and performance levels. Craig is recognised as a strong business partner, with significant experience in delivering IT strategies, organisational transition, and business-changing digital products and services. He is also adept at leading large-scale transformation programmes that enable data-led decision-making, which result in a step change in an organisation’s growth, and financial and operational performance.


He has a wealth of experience across a diverse range of business sectors. Companies that have benefitted from his expertise include the Department of Health and Social Care, Menzies Distribution, Fujitsu, BSI, Etihad Airways, GTA Travel, and CHEP.


Craig is married with grown-up children and two granddaughters. Outside of work he enjoys travelling with his wife and exploring new destinations both at home and abroad. A self-confessed petrol-head, he has a passion for all things automotive and all forms of motorsport.


Craig.Macpherson@ajw-group.com


LinkedIn

Giles MangerClose

Digital Director


Giles joined AJW Group in 2023 as Digital Operations Director. Based at our Headquarters in Slinfold, he leads the Digital Operations team to ensure the efficient support of our digital objectives and BAU targets.


With a strong background in IT delivery and project management, Giles has extensive experience in managing digital teams in several capacities, from support and operations to digital transformation.


He is driven by the completion of effective and focused delivery and loves nothing more than working with motivated individuals and teams across all sectors of an organisation. When he’s not leading digital operations, Giles enjoys spending time with his wife and three children. He is also an avid sports fan and enjoys keeping active. He has completed several triathlon races and is set to run in the 2024 London Marathon!


giles.manger@ajw-group.com


LinkedIn


Ian Parker

Security & Operations Director

->

Ian ParkerClose

Security & Operations Director


Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.  


Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.


When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!


ian.parker@ajw-group.com


LinkedIn


Craig Macpherson

Chief Information Officer

->

Craig MacphersonClose

Chief Information Officer

Bringing the experience of a lifelong career in IT, Craig joined AJW Group as Chief Information Officer in February 2023, to further advance its digital transformation.


He is an internationally experienced, commercially focused CIO, with a proven track record of success in transforming and leading multi-disciplinary IT organisations to achieve outstanding results and performance levels. Craig is recognised as a strong business partner, with significant experience in delivering IT strategies, organisational transition, and business-changing digital products and services. He is also adept at leading large-scale transformation programmes that enable data-led decision-making, which result in a step change in an organisation’s growth, and financial and operational performance.


He has a wealth of experience across a diverse range of business sectors. Companies that have benefitted from his expertise include the Department of Health and Social Care, Menzies Distribution, Fujitsu, BSI, Etihad Airways, GTA Travel, and CHEP.


Craig is married with grown-up children and two granddaughters. Outside of work he enjoys travelling with his wife and exploring new destinations both at home and abroad. A self-confessed petrol-head, he has a passion for all things automotive and all forms of motorsport.


Craig.Macpherson@ajw-group.com


LinkedIn

Giles Manger

Digital Director

->

Giles MangerClose

Digital Director


Giles joined AJW Group in 2023 as Digital Operations Director. Based at our Headquarters in Slinfold, he leads the Digital Operations team to ensure the efficient support of our digital objectives and BAU targets.


With a strong background in IT delivery and project management, Giles has extensive experience in managing digital teams in several capacities, from support and operations to digital transformation.


He is driven by the completion of effective and focused delivery and loves nothing more than working with motivated individuals and teams across all sectors of an organisation. When he’s not leading digital operations, Giles enjoys spending time with his wife and three children. He is also an avid sports fan and enjoys keeping active. He has completed several triathlon races and is set to run in the 2024 London Marathon!


giles.manger@ajw-group.com


LinkedIn


Ian Parker

Security & Operations Director

->

Ian ParkerClose

Security & Operations Director


Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.  


Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.


When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!


ian.parker@ajw-group.com


LinkedIn


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