24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW Technique
100-7055 rue Alexander-Fleming
Saint-Laurent QC H4S 2B7
Canada
Sajedah Rustom
CEO of AJW Technique, Montreal
Allan Pennycuick
Vice President Operations - AJW Technique
Arnaud Cautru
Finance Director - AJW Technique
Sajedah Rustom
CEO of AJW Technique, Montreal
As Chief Executive Officer of AJW Technique, the group's renowned maintenance hub in Canada, Sajedah is responsible for leading strategy and business development, products, and services innovation, whilst ensuring flawless execution and customer satisfaction.
AJW Technique's state-of-the-art facilities are regarded as one of the most efficient MRO providers in the world, with the ability to process 35,000 units per year across 600 part numbers. With over 200 employees, 75% of which have on average 25 year's experience, AJW Technique supports more than 300 airlines including Air Canada and Delta Airlines.
Sajedah has over fifteen years of strategic and operational leadership experience in both commercial and business aviation. She was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs.
Sajedah went on to manage strategy and business development for the parts services and solutions division, delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer focus.
In her past role, she delivered 30 new products and services to the business jet aftermarket annually, including diverse cost by hour options, teardown, and leasing solutions, modifications, and upgrades to meet broad and diverse customer needs.
Sajedah is fluent in English and French, holds a Bachelor's and a Master's degree from the University of London with Six Sigma, Lean Management, and Business Process Engineering certifications. She is an active supporter of Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs Associations and has a passion for family, culture, travel, food, scuba, and kick-boxing.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Arnaud Cautru
Finance Director - AJW Technique
Arnaud is the Finance Director for AJW Technique Inc. He is a Certified Management Accountant with more than fifteen years of experience. Prior to joining the Company, he was the Finance Director for a high-growing Canadian retail company. He previously spent more than ten years in aeronautics in Canada and Europe in various roles at OEM's and MRO's.
Timothy Ross
Supply Chain Manager - AJW Technique
Vincent Lebrun
Production Manager - AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
Tim has over 10 years' experience in the aviation industry with expertise in inventory management, planning and procurement.
Vincent Lebrun
Production Manager - AJW Technique
Vincent is head of all operational production functions for AJW Technique together with the safety, environmental and training compliances. His supervision includes operational cells, technical support team, rework and stores.
Utilising Lean 6S shop organisation methodologies, Vincent's team play a pivotal role in delivering the class-leading quality, reliability, and turn-times that AJW Technique delivers to its customers.
From an Engineering background, Vincent graduated from McGill University in Business Management. His open-minded approach is critical in implementing the new philosophies that are employed at AJW Technique. These are focused upon trust, accountability, and authority for all employees.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Jaideep Atri
Group BI & IT Manager - AJW Technique
Craig Van de Water
Customer Service Manager - AJW Technique
Jaideep Atri
Group BI & IT Manager - AJW Technique
Jaideep (aka Jai ) is responsible for delivering optimum, cost-effective usage of Technology in Business Intelligence, IT Infrastructure and Enterprise Resource Planning (ERP) software.
Describing himself as 'left-brain dominant', Jai has 19 years' experience in Software development and ERP implementation (including Quantum, iTopia Elite series, RAMCO, SAP- R3, MS Dynamic AX, Taleo, PeopleSoft ).
As well as holding a Master's in Computer Application and in Business Administration, Jai has achieved certification in SAP R3 from SIEMENS, Dynamic AX from Microsoft, and was recognised as a Project Management Professional by PMI.
He has nine years' experience in the Aviation Industry and has worked on multiple projects throughout his career including those focussed on H.R, Finance, Warehouse Management, Supply Chain and MRO.
Craig Van de Water
Customer Service Manager - AJW Technique
Craig is the manager of the Customer Experience team. He has over 20 years' experience in product distribution with a concentration on Aerospace and Military products.
He brings a wide variety of experience from distribution management, sales, product marketing, procurement, business development, and customer service. He drives results through hard work, building strong relationships and attention to detail.
craig.vandewater@ajw-group.com
Sajedah Rustom
CEO of AJW Technique, Montreal
Allan Pennycuick
Vice President Operations - AJW Technique
Sajedah Rustom
CEO of AJW Technique, Montreal
As Chief Executive Officer of AJW Technique, the group's renowned maintenance hub in Canada, Sajedah is responsible for leading strategy and business development, products, and services innovation, whilst ensuring flawless execution and customer satisfaction.
AJW Technique's state-of-the-art facilities are regarded as one of the most efficient MRO providers in the world, with the ability to process 35,000 units per year across 600 part numbers. With over 200 employees, 75% of which have on average 25 year's experience, AJW Technique supports more than 300 airlines including Air Canada and Delta Airlines.
Sajedah has over fifteen years of strategic and operational leadership experience in both commercial and business aviation. She was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs.
Sajedah went on to manage strategy and business development for the parts services and solutions division, delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer focus.
In her past role, she delivered 30 new products and services to the business jet aftermarket annually, including diverse cost by hour options, teardown, and leasing solutions, modifications, and upgrades to meet broad and diverse customer needs.
Sajedah is fluent in English and French, holds a Bachelor's and a Master's degree from the University of London with Six Sigma, Lean Management, and Business Process Engineering certifications. She is an active supporter of Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs Associations and has a passion for family, culture, travel, food, scuba, and kick-boxing.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Arnaud Cautru
Finance Director - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
Arnaud Cautru
Finance Director - AJW Technique
Arnaud is the Finance Director for AJW Technique Inc. He is a Certified Management Accountant with more than fifteen years of experience. Prior to joining the Company, he was the Finance Director for a high-growing Canadian retail company. He previously spent more than ten years in aeronautics in Canada and Europe in various roles at OEM's and MRO's.
Timothy Ross
Supply Chain Manager - AJW Technique
Tim has over 10 years' experience in the aviation industry with expertise in inventory management, planning and procurement.
Vincent Lebrun
Production Manager - AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Jaideep Atri
Group BI & IT Manager - AJW Technique
Vincent Lebrun
Production Manager - AJW Technique
Vincent is head of all operational production functions for AJW Technique together with the safety, environmental and training compliances. His supervision includes operational cells, technical support team, rework and stores.
Utilising Lean 6S shop organisation methodologies, Vincent's team play a pivotal role in delivering the class-leading quality, reliability, and turn-times that AJW Technique delivers to its customers.
From an Engineering background, Vincent graduated from McGill University in Business Management. His open-minded approach is critical in implementing the new philosophies that are employed at AJW Technique. These are focused upon trust, accountability, and authority for all employees.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Jaideep Atri
Group BI & IT Manager - AJW Technique
Jaideep (aka Jai ) is responsible for delivering optimum, cost-effective usage of Technology in Business Intelligence, IT Infrastructure and Enterprise Resource Planning (ERP) software.
Describing himself as 'left-brain dominant', Jai has 19 years' experience in Software development and ERP implementation (including Quantum, iTopia Elite series, RAMCO, SAP- R3, MS Dynamic AX, Taleo, PeopleSoft ).
As well as holding a Master's in Computer Application and in Business Administration, Jai has achieved certification in SAP R3 from SIEMENS, Dynamic AX from Microsoft, and was recognised as a Project Management Professional by PMI.
He has nine years' experience in the Aviation Industry and has worked on multiple projects throughout his career including those focussed on H.R, Finance, Warehouse Management, Supply Chain and MRO.
Craig Van de Water
Customer Service Manager - AJW Technique
Craig Van de Water
Customer Service Manager - AJW Technique
Craig is the manager of the Customer Experience team. He has over 20 years' experience in product distribution with a concentration on Aerospace and Military products.
He brings a wide variety of experience from distribution management, sales, product marketing, procurement, business development, and customer service. He drives results through hard work, building strong relationships and attention to detail.
craig.vandewater@ajw-group.com
Sajedah Rustom
CEO of AJW Technique, Montreal
Sajedah Rustom
CEO of AJW Technique, Montreal
As Chief Executive Officer of AJW Technique, the group's renowned maintenance hub in Canada, Sajedah is responsible for leading strategy and business development, products, and services innovation, whilst ensuring flawless execution and customer satisfaction.
AJW Technique's state-of-the-art facilities are regarded as one of the most efficient MRO providers in the world, with the ability to process 35,000 units per year across 600 part numbers. With over 200 employees, 75% of which have on average 25 year's experience, AJW Technique supports more than 300 airlines including Air Canada and Delta Airlines.
Sajedah has over fifteen years of strategic and operational leadership experience in both commercial and business aviation. She was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs.
Sajedah went on to manage strategy and business development for the parts services and solutions division, delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer focus.
In her past role, she delivered 30 new products and services to the business jet aftermarket annually, including diverse cost by hour options, teardown, and leasing solutions, modifications, and upgrades to meet broad and diverse customer needs.
Sajedah is fluent in English and French, holds a Bachelor's and a Master's degree from the University of London with Six Sigma, Lean Management, and Business Process Engineering certifications. She is an active supporter of Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs Associations and has a passion for family, culture, travel, food, scuba, and kick-boxing.
Allan Pennycuick
Vice President Operations - AJW Technique
Arnaud Cautru
Finance Director - AJW Technique
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Arnaud Cautru
Finance Director - AJW Technique
Arnaud is the Finance Director for AJW Technique Inc. He is a Certified Management Accountant with more than fifteen years of experience. Prior to joining the Company, he was the Finance Director for a high-growing Canadian retail company. He previously spent more than ten years in aeronautics in Canada and Europe in various roles at OEM's and MRO's.
Timothy Ross
Supply Chain Manager - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
Tim has over 10 years' experience in the aviation industry with expertise in inventory management, planning and procurement.
Vincent Lebrun
Production Manager - AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Vincent Lebrun
Production Manager - AJW Technique
Vincent is head of all operational production functions for AJW Technique together with the safety, environmental and training compliances. His supervision includes operational cells, technical support team, rework and stores.
Utilising Lean 6S shop organisation methodologies, Vincent's team play a pivotal role in delivering the class-leading quality, reliability, and turn-times that AJW Technique delivers to its customers.
From an Engineering background, Vincent graduated from McGill University in Business Management. His open-minded approach is critical in implementing the new philosophies that are employed at AJW Technique. These are focused upon trust, accountability, and authority for all employees.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Jaideep Atri
Group BI & IT Manager - AJW Technique
Craig Van de Water
Customer Service Manager - AJW Technique
Jaideep Atri
Group BI & IT Manager - AJW Technique
Jaideep (aka Jai ) is responsible for delivering optimum, cost-effective usage of Technology in Business Intelligence, IT Infrastructure and Enterprise Resource Planning (ERP) software.
Describing himself as 'left-brain dominant', Jai has 19 years' experience in Software development and ERP implementation (including Quantum, iTopia Elite series, RAMCO, SAP- R3, MS Dynamic AX, Taleo, PeopleSoft ).
As well as holding a Master's in Computer Application and in Business Administration, Jai has achieved certification in SAP R3 from SIEMENS, Dynamic AX from Microsoft, and was recognised as a Project Management Professional by PMI.
He has nine years' experience in the Aviation Industry and has worked on multiple projects throughout his career including those focussed on H.R, Finance, Warehouse Management, Supply Chain and MRO.
Craig Van de Water
Customer Service Manager - AJW Technique
Craig is the manager of the Customer Experience team. He has over 20 years' experience in product distribution with a concentration on Aerospace and Military products.
He brings a wide variety of experience from distribution management, sales, product marketing, procurement, business development, and customer service. He drives results through hard work, building strong relationships and attention to detail.
craig.vandewater@ajw-group.com
Sajedah Rustom
CEO of AJW Technique, Montreal
Sajedah Rustom
CEO of AJW Technique, Montreal
As Chief Executive Officer of AJW Technique, the group's renowned maintenance hub in Canada, Sajedah is responsible for leading strategy and business development, products, and services innovation, whilst ensuring flawless execution and customer satisfaction.
AJW Technique's state-of-the-art facilities are regarded as one of the most efficient MRO providers in the world, with the ability to process 35,000 units per year across 600 part numbers. With over 200 employees, 75% of which have on average 25 year's experience, AJW Technique supports more than 300 airlines including Air Canada and Delta Airlines.
Sajedah has over fifteen years of strategic and operational leadership experience in both commercial and business aviation. She was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs.
Sajedah went on to manage strategy and business development for the parts services and solutions division, delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer focus.
In her past role, she delivered 30 new products and services to the business jet aftermarket annually, including diverse cost by hour options, teardown, and leasing solutions, modifications, and upgrades to meet broad and diverse customer needs.
Sajedah is fluent in English and French, holds a Bachelor's and a Master's degree from the University of London with Six Sigma, Lean Management, and Business Process Engineering certifications. She is an active supporter of Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs Associations and has a passion for family, culture, travel, food, scuba, and kick-boxing.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Arnaud Cautru
Finance Director - AJW Technique
Arnaud Cautru
Finance Director - AJW Technique
Arnaud is the Finance Director for AJW Technique Inc. He is a Certified Management Accountant with more than fifteen years of experience. Prior to joining the Company, he was the Finance Director for a high-growing Canadian retail company. He previously spent more than ten years in aeronautics in Canada and Europe in various roles at OEM's and MRO's.
Timothy Ross
Supply Chain Manager - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
Tim has over 10 years' experience in the aviation industry with expertise in inventory management, planning and procurement.
Vincent Lebrun
Production Manager - AJW Technique
Vincent Lebrun
Production Manager - AJW Technique
Vincent is head of all operational production functions for AJW Technique together with the safety, environmental and training compliances. His supervision includes operational cells, technical support team, rework and stores.
Utilising Lean 6S shop organisation methodologies, Vincent's team play a pivotal role in delivering the class-leading quality, reliability, and turn-times that AJW Technique delivers to its customers.
From an Engineering background, Vincent graduated from McGill University in Business Management. His open-minded approach is critical in implementing the new philosophies that are employed at AJW Technique. These are focused upon trust, accountability, and authority for all employees.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Jaideep Atri
Group BI & IT Manager - AJW Technique
Jaideep Atri
Group BI & IT Manager - AJW Technique
Jaideep (aka Jai ) is responsible for delivering optimum, cost-effective usage of Technology in Business Intelligence, IT Infrastructure and Enterprise Resource Planning (ERP) software.
Describing himself as 'left-brain dominant', Jai has 19 years' experience in Software development and ERP implementation (including Quantum, iTopia Elite series, RAMCO, SAP- R3, MS Dynamic AX, Taleo, PeopleSoft ).
As well as holding a Master's in Computer Application and in Business Administration, Jai has achieved certification in SAP R3 from SIEMENS, Dynamic AX from Microsoft, and was recognised as a Project Management Professional by PMI.
He has nine years' experience in the Aviation Industry and has worked on multiple projects throughout his career including those focussed on H.R, Finance, Warehouse Management, Supply Chain and MRO.
Craig Van de Water
Customer Service Manager - AJW Technique
Craig Van de Water
Customer Service Manager - AJW Technique
Craig is the manager of the Customer Experience team. He has over 20 years' experience in product distribution with a concentration on Aerospace and Military products.
He brings a wide variety of experience from distribution management, sales, product marketing, procurement, business development, and customer service. He drives results through hard work, building strong relationships and attention to detail.
craig.vandewater@ajw-group.com
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