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Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
AJW Technique
100-7055 rue Alexander-Fleming
Saint-Laurent QC H4S 2B7
Canada
Sajedah Rustom
Director of the Board & Chief Executive Officer AJW Technique
Allan Pennycuick
Vice President Operations - AJW Technique
Arnaud Cautru
Finance Director - AJW Technique
Craig Van de Water
Customer Service Manager - AJW Technique
Sajedah Rustom
Director of the Board & Chief Executive Officer AJW Technique
With almost twenty years experience in both commercial and business aviation, Sajedah was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs. Sajedah went on to manage strategy and business development for parts services and solutions , delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer experience. In addition, she delivered 30 new products and services to the business jet aftermarket annually, including cost by hour options, teardown, and leasing solutions, modifications and upgrades, to meet broad and diverse customer needs.
Sajedah became Chief Executive Officer at AJW Technique, the Group’s renowned global maintenance business where she is responsible for leading strategy and business development, products, and services innovation, while ensuring flawless execution and customer satisfaction across all service centres, including Canada, Europe and Interiors divisions.
Sajedah is a Board Director and transformation coach to executives and companies across multiple industries. She is an active promoter of AWing, Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs, supporting emerging and established talent. Sajedah is an avid investor in disruptive technologies and digital transformation.
She is fluent in English and French, holds a Bachelor and Masters degree from the University of London with Six Sigma, Lean Management, Agile and Business Process Engineering certifications.
Sajedah has a passion for family, art, travel, food, scuba, and kick-boxing, a firm believer that the only path to success and fulfillment is to engage mind-body-soul.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Arnaud Cautru
Finance Director - AJW Technique
Arnaud is the Finance Director for AJW Technique Inc. He is a Certified Management Accountant with more than fifteen years of experience. Prior to joining the Company, he was the Finance Director for a high-growing Canadian retail company. He previously spent more than ten years in aeronautics in Canada and Europe in various roles at OEM's and MRO's.
Craig Van de Water
Customer Service Manager - AJW Technique
Craig is the manager of the Customer Experience team. He has over 20 years' experience in product distribution with a concentration on Aerospace and Military products.
He brings a wide variety of experience from distribution management, sales, product marketing, procurement, business development, and customer service. He drives results through hard work, building strong relationships and attention to detail.
craig.vandewater@ajw-group.com
Jaideep Atri
IT Operations, Director - AJW Technique
Louis Philippe Mallette
SVP Operations, AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Jaideep Atri
IT Operations, Director - AJW Technique
Jaideep (aka Jai ) is responsible for delivering optimum, cost-effective usage of Technology in Business Intelligence, IT Infrastructure and Enterprise Resource Planning (ERP) software.
Describing himself as 'left-brain dominant', Jai has over 20 years' experience in Software development and ERP implementation (including Quantum, iTopia Elite series, RAMCO, SAP- R3, MS Dynamic AX, Taleo, PeopleSoft ).
As well as holding a Master's in Computer Application and in Business Administration, Jai has achieved certification in SAP R3 from SIEMENS, Dynamic AX from Microsoft, and was recognised as a Project Management Professional by PMI.
With over ten years' experience in the Aviation Industry Jai has worked on multiple projects throughout his career including those focussed on H.R, Finance, Warehouse Management, Supply Chain and MRO.
Louis Philippe Mallette
SVP Operations, AJW Technique
As Senior Vice President of Operations at AJW Technique, the Group’s state-of-the-art MRO hub in Montreal, Louis brings over 25 years of international operational and strategic experience.
Louis’ career in aviation started at Bombardier, where he worked his way up from quality assurance to General Manager Operations. Speaking three languages (English, French and Spanish) helped Louis lead individuals and multidisciplinary teams to complete numerous site transfers between and within China, Japan, Mexico, Morocco, Northern Ireland, Taiwan, and the United States.
"AJW Technique has a great reputation and is a well-known name in the sector,’ said Louis. ‘AJW Group is well-known for the quality of work and the support it gives to airlines. With a history spanning over 90 years, it has adapted and transformed over the years to changing markets, and that’s a massive strength."
AJW Technique is going through a period of growth and diversification. Combining an enviable career path with his rugged determination, precision milled from years competing on the Ironman triathlon circuit, we are delighted to have Louis join AJW Group.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Timothy Ross
Supply Chain Manager - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
Tim has over 10 years' experience in the aviation industry with expertise in inventory management, planning and procurement.
Sajedah Rustom
Director of the Board & Chief Executive Officer AJW Technique
Allan Pennycuick
Vice President Operations - AJW Technique
Arnaud Cautru
Finance Director - AJW Technique
Sajedah Rustom
Director of the Board & Chief Executive Officer AJW Technique
With almost twenty years experience in both commercial and business aviation, Sajedah was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs. Sajedah went on to manage strategy and business development for parts services and solutions , delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer experience. In addition, she delivered 30 new products and services to the business jet aftermarket annually, including cost by hour options, teardown, and leasing solutions, modifications and upgrades, to meet broad and diverse customer needs.
Sajedah became Chief Executive Officer at AJW Technique, the Group’s renowned global maintenance business where she is responsible for leading strategy and business development, products, and services innovation, while ensuring flawless execution and customer satisfaction across all service centres, including Canada, Europe and Interiors divisions.
Sajedah is a Board Director and transformation coach to executives and companies across multiple industries. She is an active promoter of AWing, Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs, supporting emerging and established talent. Sajedah is an avid investor in disruptive technologies and digital transformation.
She is fluent in English and French, holds a Bachelor and Masters degree from the University of London with Six Sigma, Lean Management, Agile and Business Process Engineering certifications.
Sajedah has a passion for family, art, travel, food, scuba, and kick-boxing, a firm believer that the only path to success and fulfillment is to engage mind-body-soul.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Arnaud Cautru
Finance Director - AJW Technique
Arnaud is the Finance Director for AJW Technique Inc. He is a Certified Management Accountant with more than fifteen years of experience. Prior to joining the Company, he was the Finance Director for a high-growing Canadian retail company. He previously spent more than ten years in aeronautics in Canada and Europe in various roles at OEM's and MRO's.
Craig Van de Water
Customer Service Manager - AJW Technique
Jaideep Atri
IT Operations, Director - AJW Technique
Louis Philippe Mallette
SVP Operations, AJW Technique
Craig Van de Water
Customer Service Manager - AJW Technique
Craig is the manager of the Customer Experience team. He has over 20 years' experience in product distribution with a concentration on Aerospace and Military products.
He brings a wide variety of experience from distribution management, sales, product marketing, procurement, business development, and customer service. He drives results through hard work, building strong relationships and attention to detail.
craig.vandewater@ajw-group.com
Jaideep Atri
IT Operations, Director - AJW Technique
Jaideep (aka Jai ) is responsible for delivering optimum, cost-effective usage of Technology in Business Intelligence, IT Infrastructure and Enterprise Resource Planning (ERP) software.
Describing himself as 'left-brain dominant', Jai has over 20 years' experience in Software development and ERP implementation (including Quantum, iTopia Elite series, RAMCO, SAP- R3, MS Dynamic AX, Taleo, PeopleSoft ).
As well as holding a Master's in Computer Application and in Business Administration, Jai has achieved certification in SAP R3 from SIEMENS, Dynamic AX from Microsoft, and was recognised as a Project Management Professional by PMI.
With over ten years' experience in the Aviation Industry Jai has worked on multiple projects throughout his career including those focussed on H.R, Finance, Warehouse Management, Supply Chain and MRO.
Louis Philippe Mallette
SVP Operations, AJW Technique
As Senior Vice President of Operations at AJW Technique, the Group’s state-of-the-art MRO hub in Montreal, Louis brings over 25 years of international operational and strategic experience.
Louis’ career in aviation started at Bombardier, where he worked his way up from quality assurance to General Manager Operations. Speaking three languages (English, French and Spanish) helped Louis lead individuals and multidisciplinary teams to complete numerous site transfers between and within China, Japan, Mexico, Morocco, Northern Ireland, Taiwan, and the United States.
"AJW Technique has a great reputation and is a well-known name in the sector,’ said Louis. ‘AJW Group is well-known for the quality of work and the support it gives to airlines. With a history spanning over 90 years, it has adapted and transformed over the years to changing markets, and that’s a massive strength."
AJW Technique is going through a period of growth and diversification. Combining an enviable career path with his rugged determination, precision milled from years competing on the Ironman triathlon circuit, we are delighted to have Louis join AJW Group.
Robert Gogo
Director of Customer Experience - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Timothy Ross
Supply Chain Manager - AJW Technique
Tim has over 10 years' experience in the aviation industry with expertise in inventory management, planning and procurement.
Sajedah Rustom
Director of the Board & Chief Executive Officer AJW Technique
Allan Pennycuick
Vice President Operations - AJW Technique
Sajedah Rustom
Director of the Board & Chief Executive Officer AJW Technique
With almost twenty years experience in both commercial and business aviation, Sajedah was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs. Sajedah went on to manage strategy and business development for parts services and solutions , delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer experience. In addition, she delivered 30 new products and services to the business jet aftermarket annually, including cost by hour options, teardown, and leasing solutions, modifications and upgrades, to meet broad and diverse customer needs.
Sajedah became Chief Executive Officer at AJW Technique, the Group’s renowned global maintenance business where she is responsible for leading strategy and business development, products, and services innovation, while ensuring flawless execution and customer satisfaction across all service centres, including Canada, Europe and Interiors divisions.
Sajedah is a Board Director and transformation coach to executives and companies across multiple industries. She is an active promoter of AWing, Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs, supporting emerging and established talent. Sajedah is an avid investor in disruptive technologies and digital transformation.
She is fluent in English and French, holds a Bachelor and Masters degree from the University of London with Six Sigma, Lean Management, Agile and Business Process Engineering certifications.
Sajedah has a passion for family, art, travel, food, scuba, and kick-boxing, a firm believer that the only path to success and fulfillment is to engage mind-body-soul.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Arnaud Cautru
Finance Director - AJW Technique
Craig Van de Water
Customer Service Manager - AJW Technique
Arnaud Cautru
Finance Director - AJW Technique
Arnaud is the Finance Director for AJW Technique Inc. He is a Certified Management Accountant with more than fifteen years of experience. Prior to joining the Company, he was the Finance Director for a high-growing Canadian retail company. He previously spent more than ten years in aeronautics in Canada and Europe in various roles at OEM's and MRO's.
Craig Van de Water
Customer Service Manager - AJW Technique
Craig is the manager of the Customer Experience team. He has over 20 years' experience in product distribution with a concentration on Aerospace and Military products.
He brings a wide variety of experience from distribution management, sales, product marketing, procurement, business development, and customer service. He drives results through hard work, building strong relationships and attention to detail.
craig.vandewater@ajw-group.com
Jaideep Atri
IT Operations, Director - AJW Technique
Louis Philippe Mallette
SVP Operations, AJW Technique
Jaideep Atri
IT Operations, Director - AJW Technique
Jaideep (aka Jai ) is responsible for delivering optimum, cost-effective usage of Technology in Business Intelligence, IT Infrastructure and Enterprise Resource Planning (ERP) software.
Describing himself as 'left-brain dominant', Jai has over 20 years' experience in Software development and ERP implementation (including Quantum, iTopia Elite series, RAMCO, SAP- R3, MS Dynamic AX, Taleo, PeopleSoft ).
As well as holding a Master's in Computer Application and in Business Administration, Jai has achieved certification in SAP R3 from SIEMENS, Dynamic AX from Microsoft, and was recognised as a Project Management Professional by PMI.
With over ten years' experience in the Aviation Industry Jai has worked on multiple projects throughout his career including those focussed on H.R, Finance, Warehouse Management, Supply Chain and MRO.
Louis Philippe Mallette
SVP Operations, AJW Technique
As Senior Vice President of Operations at AJW Technique, the Group’s state-of-the-art MRO hub in Montreal, Louis brings over 25 years of international operational and strategic experience.
Louis’ career in aviation started at Bombardier, where he worked his way up from quality assurance to General Manager Operations. Speaking three languages (English, French and Spanish) helped Louis lead individuals and multidisciplinary teams to complete numerous site transfers between and within China, Japan, Mexico, Morocco, Northern Ireland, Taiwan, and the United States.
"AJW Technique has a great reputation and is a well-known name in the sector,’ said Louis. ‘AJW Group is well-known for the quality of work and the support it gives to airlines. With a history spanning over 90 years, it has adapted and transformed over the years to changing markets, and that’s a massive strength."
AJW Technique is going through a period of growth and diversification. Combining an enviable career path with his rugged determination, precision milled from years competing on the Ironman triathlon circuit, we are delighted to have Louis join AJW Group.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Timothy Ross
Supply Chain Manager - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
Tim has over 10 years' experience in the aviation industry with expertise in inventory management, planning and procurement.
Sajedah Rustom
Director of the Board & Chief Executive Officer AJW Technique
Sajedah Rustom
Director of the Board & Chief Executive Officer AJW Technique
With almost twenty years experience in both commercial and business aviation, Sajedah was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs. Sajedah went on to manage strategy and business development for parts services and solutions , delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer experience. In addition, she delivered 30 new products and services to the business jet aftermarket annually, including cost by hour options, teardown, and leasing solutions, modifications and upgrades, to meet broad and diverse customer needs.
Sajedah became Chief Executive Officer at AJW Technique, the Group’s renowned global maintenance business where she is responsible for leading strategy and business development, products, and services innovation, while ensuring flawless execution and customer satisfaction across all service centres, including Canada, Europe and Interiors divisions.
Sajedah is a Board Director and transformation coach to executives and companies across multiple industries. She is an active promoter of AWing, Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs, supporting emerging and established talent. Sajedah is an avid investor in disruptive technologies and digital transformation.
She is fluent in English and French, holds a Bachelor and Masters degree from the University of London with Six Sigma, Lean Management, Agile and Business Process Engineering certifications.
Sajedah has a passion for family, art, travel, food, scuba, and kick-boxing, a firm believer that the only path to success and fulfillment is to engage mind-body-soul.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Arnaud Cautru
Finance Director - AJW Technique
Arnaud Cautru
Finance Director - AJW Technique
Arnaud is the Finance Director for AJW Technique Inc. He is a Certified Management Accountant with more than fifteen years of experience. Prior to joining the Company, he was the Finance Director for a high-growing Canadian retail company. He previously spent more than ten years in aeronautics in Canada and Europe in various roles at OEM's and MRO's.
Craig Van de Water
Customer Service Manager - AJW Technique
Craig Van de Water
Customer Service Manager - AJW Technique
Craig is the manager of the Customer Experience team. He has over 20 years' experience in product distribution with a concentration on Aerospace and Military products.
He brings a wide variety of experience from distribution management, sales, product marketing, procurement, business development, and customer service. He drives results through hard work, building strong relationships and attention to detail.
craig.vandewater@ajw-group.com
Jaideep Atri
IT Operations, Director - AJW Technique
Jaideep Atri
IT Operations, Director - AJW Technique
Jaideep (aka Jai ) is responsible for delivering optimum, cost-effective usage of Technology in Business Intelligence, IT Infrastructure and Enterprise Resource Planning (ERP) software.
Describing himself as 'left-brain dominant', Jai has over 20 years' experience in Software development and ERP implementation (including Quantum, iTopia Elite series, RAMCO, SAP- R3, MS Dynamic AX, Taleo, PeopleSoft ).
As well as holding a Master's in Computer Application and in Business Administration, Jai has achieved certification in SAP R3 from SIEMENS, Dynamic AX from Microsoft, and was recognised as a Project Management Professional by PMI.
With over ten years' experience in the Aviation Industry Jai has worked on multiple projects throughout his career including those focussed on H.R, Finance, Warehouse Management, Supply Chain and MRO.
Louis Philippe Mallette
SVP Operations, AJW Technique
Louis Philippe Mallette
SVP Operations, AJW Technique
As Senior Vice President of Operations at AJW Technique, the Group’s state-of-the-art MRO hub in Montreal, Louis brings over 25 years of international operational and strategic experience.
Louis’ career in aviation started at Bombardier, where he worked his way up from quality assurance to General Manager Operations. Speaking three languages (English, French and Spanish) helped Louis lead individuals and multidisciplinary teams to complete numerous site transfers between and within China, Japan, Mexico, Morocco, Northern Ireland, Taiwan, and the United States.
"AJW Technique has a great reputation and is a well-known name in the sector,’ said Louis. ‘AJW Group is well-known for the quality of work and the support it gives to airlines. With a history spanning over 90 years, it has adapted and transformed over the years to changing markets, and that’s a massive strength."
AJW Technique is going through a period of growth and diversification. Combining an enviable career path with his rugged determination, precision milled from years competing on the Ironman triathlon circuit, we are delighted to have Louis join AJW Group.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Timothy Ross
Supply Chain Manager - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
Tim has over 10 years' experience in the aviation industry with expertise in inventory management, planning and procurement.
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