Slide fulfilment program

 

AJW Technique offers an efficient, flexible and cost-effective total slide management program to manage your scheduled removals.

 

Reduce out-of-service slides and AOG scenarios by sending your removal to AJW Technique and advising your forecasted removal schedule. Tailored to your operational demand AJW will deliver a serviceable unit to you two weeks prior to the scheduled removal date, maximizing life on the aircraft.

 

AJW Technique in Montreal has been performing slide maintenance for Air Canada ever since winning the initial 'fulfilment model' contract in 2013. Air Canada saw turn-around-time drop from 60-100 days right down to an average of fourteen and enjoy tangible cost savings as well as a vast reduction in out-of-service slides or AOG scenarios. We asked Air Canada why they chose to renew the contract with AJW Technique, "Quality and price should be a given between most MROs, so really the deciding factor stems around customer service and a proactive approach to problem solving." 

 

We can help you unlock the answers...

Q: How much management time and oversight is typically required?

A: Our fulfilment program benefits the customer and the workshop, it allows us to plan with great accuracy what is coming in and when it needs to go out, therefore we can prepare the groundwork of manpower and allocation of piece parts well in advance. AJW account managers work with the customer and manage the plan and in tandem works with the cell lead/planner. Depending on the number of removals we estimate that it takes 3-4 hours per week in scheduled calls and follow-ups.

 

Q: What is the implementation process? 

A: The implementation is based on strong communication between the account manager and the customer. Maintenance, whilst planned in advance can change dependent on a number of factors (COVID-19 is a perfect example, fleet disruptions, parking aircraft, delays, restarts etc). Initial meetings are key to set the first 3-6 month forecast in place, keeping the customers forecast current, ensuring qualified manpower, initial provisioning of piece parts and replenishment.

 

Q: What happens to unscheduled removals? 

A: Unscheduled removals (deployments of slides) are not an uncommon occurrence. Whilst there is not necessarily a buffer in place (as we are planning weeks in advance and aim to have slides back to the customer a minimum of 2 weeks in advance) there is an allowance for flexibility of drop-in work.

 

Contact AJW Technique today to revolutionise your slide maintenance.