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24/7 AOG Critical Response

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Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.

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Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.

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Detecting defects and tracking performance

 

AJW manages comprehensive reliability and monitoring systems to support its operations. These systems provide our teams with a range of information and analyses including:

 

  • A complete reliability and warranty tracking programme that monitors incoming and outgoing units and records any warranty claims. This allows AJW to undertake regular reliability surveys of all components, to perform statistical analyses on demand, and to more easily identify rogue unit performance

 

  • An independent component tracking, history and analysis showing any incoming defect, workshop report and technical analysis including modification and recommended service bulletins. This enables AJW to undertake rapid defect investigation and recommend actions to the appropriate workshop to improve the reliability of each component

 

 

 

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