24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
AJW Group is committed to transforming aviation efficiency with technology-driven solutions. We're leaders in digital innovation, integrating COTS apps with our proprietary tech stack.
Our digital transformation spans customer-facing systems to enhance the customer experience and operational efficiency. We apply digitalisation across all aspects of our business for operational excellence, sustainability, and customer service, reshaping the aviation industry with cutting-edge digital technologies. Find out more about our Digital Flight Path below.
AJW is committed to keeping the world flying. Our mission is to Transform Aviation Efficiency through market-leading, technology-driven solutions across aviation component parts, MRO, and supply chain management. Through the deep domain knowledge of our people, we will fundamentally change industry operations and serve our customers with the application of technology.
What truly sets AJW apart is our dedication to digital innovation. We are developing a digital tech-stack, seamlessly integrating the best "Commercially Available Off-The-Shelf" (COTS) enterprise applications with our proprietary innovations. This approach not only distinguishes us from our competitors but also positions us as the most accessible partner in the industry.
We are investing in digital transformation that will span the entire spectrum, from customer-facing sales systems to intricate back-end ERP systems and operational tools. We extend this commitment to delivering an exceptional customer experience, encompassing aspects like delivery, communication, billing, and reporting. Digitalisation is at the core of our daily operations, even influencing how we manage the well-being of our people and optimise energy usage across our facilities.
The comprehensive digitalisation program incorporates every facet of our global parts and MRO businesses, our flight hour support services, and the management systems governing our buildings, warehouses, and transportation. Through these efforts, we aim for operational excellence, driven by efficiency, sustainability, safety, and regulatory compliance.
AJW is on a journey to reshape the aviation industry into a technology-driven powerhouse by implementing the finest digital technologies to ensure its continued delivery of customer service excellence.
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald joined AJW Group in 2019 as Data Warehouse Manager and progressed to Data & Analytics Director, championing the responsible and strategic use of data across the organisation. He plays a pivotal role in AJW's digital transformation journey, working with the Digital Team to drive growth and expansion whilst ensuring system security and data protection.
A skilled IT professional with extensive experience across multiple industries, Donald brings expertise in business analysis, systems support, and data management. His strong commitment to continuous learning and skill development enables him to lead AJW's data and analytics function effectively, supporting the company's position as a global, innovative aviation leader.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security and Governance Director. With over 20 years of experience in digital security management, he leads AJW's data privacy and security strategy, ensuring robust security foundations across all digital transformation initiatives.
Drawing on an impressive career with nationally and globally renowned organisations, including roles as Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau, Ian brings strategic expertise and proven leadership to his position.
His focus on embedding security governance into AJW's digital infrastructure strengthens the organisation's resilience and protects critical business operations.
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald joined AJW Group in 2019 as Data Warehouse Manager and progressed to Data & Analytics Director, championing the responsible and strategic use of data across the organisation. He plays a pivotal role in AJW's digital transformation journey, working with the Digital Team to drive growth and expansion whilst ensuring system security and data protection.
A skilled IT professional with extensive experience across multiple industries, Donald brings expertise in business analysis, systems support, and data management. His strong commitment to continuous learning and skill development enables him to lead AJW's data and analytics function effectively, supporting the company's position as a global, innovative aviation leader.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security and Governance Director. With over 20 years of experience in digital security management, he leads AJW's data privacy and security strategy, ensuring robust security foundations across all digital transformation initiatives.
Drawing on an impressive career with nationally and globally renowned organisations, including roles as Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau, Ian brings strategic expertise and proven leadership to his position.
His focus on embedding security governance into AJW's digital infrastructure strengthens the organisation's resilience and protects critical business operations.
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald joined AJW Group in 2019 as Data Warehouse Manager and progressed to Data & Analytics Director, championing the responsible and strategic use of data across the organisation. He plays a pivotal role in AJW's digital transformation journey, working with the Digital Team to drive growth and expansion whilst ensuring system security and data protection.
A skilled IT professional with extensive experience across multiple industries, Donald brings expertise in business analysis, systems support, and data management. His strong commitment to continuous learning and skill development enables him to lead AJW's data and analytics function effectively, supporting the company's position as a global, innovative aviation leader.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security and Governance Director. With over 20 years of experience in digital security management, he leads AJW's data privacy and security strategy, ensuring robust security foundations across all digital transformation initiatives.
Drawing on an impressive career with nationally and globally renowned organisations, including roles as Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau, Ian brings strategic expertise and proven leadership to his position.
His focus on embedding security governance into AJW's digital infrastructure strengthens the organisation's resilience and protects critical business operations.
Donald Parsons
Data & Analytics Director
Donald Parsons
Data & Analytics Director
Donald joined AJW Group in 2019 as Data Warehouse Manager and progressed to Data & Analytics Director, championing the responsible and strategic use of data across the organisation. He plays a pivotal role in AJW's digital transformation journey, working with the Digital Team to drive growth and expansion whilst ensuring system security and data protection.
A skilled IT professional with extensive experience across multiple industries, Donald brings expertise in business analysis, systems support, and data management. His strong commitment to continuous learning and skill development enables him to lead AJW's data and analytics function effectively, supporting the company's position as a global, innovative aviation leader.
Ian Parker
Security & Operations Director
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security and Governance Director. With over 20 years of experience in digital security management, he leads AJW's data privacy and security strategy, ensuring robust security foundations across all digital transformation initiatives.
Drawing on an impressive career with nationally and globally renowned organisations, including roles as Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau, Ian brings strategic expertise and proven leadership to his position.
His focus on embedding security governance into AJW's digital infrastructure strengthens the organisation's resilience and protects critical business operations.
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