24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW Technique
100-7055, rue Alexander-Fleming
Montréal (Québec) H4S 2B7
Canada
Sajedah Rustom
CEO of AJW Technique, Montreal
Allan Pennycuick
Vice President Operations - AJW Technique
Sajedah Rustom
CEO of AJW Technique, Montreal
As Chief Executive Officer of AJW Technique, the group’s renowned maintenance hub in Canada, Sajedah is responsible for leading strategy and business development, products, and services innovation, whilst ensuring flawless execution and customer satisfaction.
AJW Technique's state of the art facilities are regarded as one of the most efficient MRO providers in the world, with the ability to process 35,000 units per year across 600 part numbers. With over 200 employees, 75% of which have on average 25 year's experience, AJW Technique supports more than 300 airlines including Air Canada and Delta Airlines.
Sajedah has over fifteen years of strategic and operational leadership experience in both commercial and business aviation. She was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs.
Sajedah went on to manage strategy and business development for the parts services and solutions division, delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer focus.
In her past role, she delivered 30 new products and services to the business jet aftermarket annually, including diverse cost by hour options, teardown, and leasing solutions, modifications, and upgrades to meet broad and diverse customer needs.
Sajedah is fluent in English and French, holds a Bachelor's and a Master’s degree from the University of London with Six Sigma, Lean Management, and Business Process Engineering certifications. She is an active supporter of Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs Associations and has a passion for family, culture, travel, food, scuba, and kick-boxing.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Madeline Ogando
Head of Engine Services
Alexis Dufermont
Sales Director - Contract Services
Robert Gogo
Director of Customer Experience - AJW Technique
Madeline Ogando
Head of Engine Services
Madeline has over 17 years’ experience working in a customer-facing environment and has a proven track record of building productive partnerships. She entered the aviation sector in 2014 as a Sales Executive in the Latin American team, moving up the ranks and into Regional Sales for Engines in 2017 before taking up her current role of Head of Engine Services in 2018. Prior to joining AJW, Madeline honed her skills in the shipping industry, providing spare parts for a range of vessels.
Madeline is based at AJW’s UK headquarters and supports our engine customers worldwide.
Alexis Dufermont
Sales Director - Contract Services
Alexis joined AJW in 2004 as a customer service executive and continued to progress through the commercial ranks, first as an executive and then as regional manager. Following three years as Regional Sales Director Europe, Alexis turned his focus to contract-related sales and business development opportunities. He now operates globally, working with AJW’s PBH and major contract customers.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Alun Roberts
VP of Engine Leasing & Trading
Alun Roberts
VP of Engine Leasing & Trading
With a BSc (Hons) degree in Aircraft Maintenance Engineering, Alun Roberts joined AJW Engines in 2013 as a Technical Executive providing support to the Company’s team of engineers and engine management advisers. He quickly progressed to a senior role within the department working applying due diligence on all engine pre-purchases and end of lease inspections.
In 2015 Alun transferred to AJW Leasing and he is now responsible for managing the entire portfolio of AJW engine assets. This programme offers leading engine solutions to operators for lease, exchange and sale. In addition, Alun is responsible for identifying market trends and coordinating with AJW’s global resources to maximise new opportunities and develop future opportunities for AJW assets.
Sajedah Rustom
CEO of AJW Technique, Montreal
Allan Pennycuick
Vice President Operations - AJW Technique
Sajedah Rustom
CEO of AJW Technique, Montreal
As Chief Executive Officer of AJW Technique, the group’s renowned maintenance hub in Canada, Sajedah is responsible for leading strategy and business development, products, and services innovation, whilst ensuring flawless execution and customer satisfaction.
AJW Technique's state of the art facilities are regarded as one of the most efficient MRO providers in the world, with the ability to process 35,000 units per year across 600 part numbers. With over 200 employees, 75% of which have on average 25 year's experience, AJW Technique supports more than 300 airlines including Air Canada and Delta Airlines.
Sajedah has over fifteen years of strategic and operational leadership experience in both commercial and business aviation. She was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs.
Sajedah went on to manage strategy and business development for the parts services and solutions division, delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer focus.
In her past role, she delivered 30 new products and services to the business jet aftermarket annually, including diverse cost by hour options, teardown, and leasing solutions, modifications, and upgrades to meet broad and diverse customer needs.
Sajedah is fluent in English and French, holds a Bachelor's and a Master’s degree from the University of London with Six Sigma, Lean Management, and Business Process Engineering certifications. She is an active supporter of Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs Associations and has a passion for family, culture, travel, food, scuba, and kick-boxing.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Madeline Ogando
Head of Engine Services
Madeline Ogando
Head of Engine Services
Madeline has over 17 years’ experience working in a customer-facing environment and has a proven track record of building productive partnerships. She entered the aviation sector in 2014 as a Sales Executive in the Latin American team, moving up the ranks and into Regional Sales for Engines in 2017 before taking up her current role of Head of Engine Services in 2018. Prior to joining AJW, Madeline honed her skills in the shipping industry, providing spare parts for a range of vessels.
Madeline is based at AJW’s UK headquarters and supports our engine customers worldwide.
Alexis Dufermont
Sales Director - Contract Services
Robert Gogo
Director of Customer Experience - AJW Technique
Alun Roberts
VP of Engine Leasing & Trading
Alexis Dufermont
Sales Director - Contract Services
Alexis joined AJW in 2004 as a customer service executive and continued to progress through the commercial ranks, first as an executive and then as regional manager. Following three years as Regional Sales Director Europe, Alexis turned his focus to contract-related sales and business development opportunities. He now operates globally, working with AJW’s PBH and major contract customers.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Alun Roberts
VP of Engine Leasing & Trading
With a BSc (Hons) degree in Aircraft Maintenance Engineering, Alun Roberts joined AJW Engines in 2013 as a Technical Executive providing support to the Company’s team of engineers and engine management advisers. He quickly progressed to a senior role within the department working applying due diligence on all engine pre-purchases and end of lease inspections.
In 2015 Alun transferred to AJW Leasing and he is now responsible for managing the entire portfolio of AJW engine assets. This programme offers leading engine solutions to operators for lease, exchange and sale. In addition, Alun is responsible for identifying market trends and coordinating with AJW’s global resources to maximise new opportunities and develop future opportunities for AJW assets.
Sajedah Rustom
CEO of AJW Technique, Montreal
Sajedah Rustom
CEO of AJW Technique, Montreal
As Chief Executive Officer of AJW Technique, the group’s renowned maintenance hub in Canada, Sajedah is responsible for leading strategy and business development, products, and services innovation, whilst ensuring flawless execution and customer satisfaction.
AJW Technique's state of the art facilities are regarded as one of the most efficient MRO providers in the world, with the ability to process 35,000 units per year across 600 part numbers. With over 200 employees, 75% of which have on average 25 year's experience, AJW Technique supports more than 300 airlines including Air Canada and Delta Airlines.
Sajedah has over fifteen years of strategic and operational leadership experience in both commercial and business aviation. She was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs.
Sajedah went on to manage strategy and business development for the parts services and solutions division, delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer focus.
In her past role, she delivered 30 new products and services to the business jet aftermarket annually, including diverse cost by hour options, teardown, and leasing solutions, modifications, and upgrades to meet broad and diverse customer needs.
Sajedah is fluent in English and French, holds a Bachelor's and a Master’s degree from the University of London with Six Sigma, Lean Management, and Business Process Engineering certifications. She is an active supporter of Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs Associations and has a passion for family, culture, travel, food, scuba, and kick-boxing.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Madeline Ogando
Head of Engine Services
Madeline Ogando
Head of Engine Services
Madeline has over 17 years’ experience working in a customer-facing environment and has a proven track record of building productive partnerships. She entered the aviation sector in 2014 as a Sales Executive in the Latin American team, moving up the ranks and into Regional Sales for Engines in 2017 before taking up her current role of Head of Engine Services in 2018. Prior to joining AJW, Madeline honed her skills in the shipping industry, providing spare parts for a range of vessels.
Madeline is based at AJW’s UK headquarters and supports our engine customers worldwide.
Alexis Dufermont
Sales Director - Contract Services
Robert Gogo
Director of Customer Experience - AJW Technique
Alexis Dufermont
Sales Director - Contract Services
Alexis joined AJW in 2004 as a customer service executive and continued to progress through the commercial ranks, first as an executive and then as regional manager. Following three years as Regional Sales Director Europe, Alexis turned his focus to contract-related sales and business development opportunities. He now operates globally, working with AJW’s PBH and major contract customers.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Alun Roberts
VP of Engine Leasing & Trading
Alun Roberts
VP of Engine Leasing & Trading
With a BSc (Hons) degree in Aircraft Maintenance Engineering, Alun Roberts joined AJW Engines in 2013 as a Technical Executive providing support to the Company’s team of engineers and engine management advisers. He quickly progressed to a senior role within the department working applying due diligence on all engine pre-purchases and end of lease inspections.
In 2015 Alun transferred to AJW Leasing and he is now responsible for managing the entire portfolio of AJW engine assets. This programme offers leading engine solutions to operators for lease, exchange and sale. In addition, Alun is responsible for identifying market trends and coordinating with AJW’s global resources to maximise new opportunities and develop future opportunities for AJW assets.
Sajedah Rustom
CEO of AJW Technique, Montreal
Sajedah Rustom
CEO of AJW Technique, Montreal
As Chief Executive Officer of AJW Technique, the group’s renowned maintenance hub in Canada, Sajedah is responsible for leading strategy and business development, products, and services innovation, whilst ensuring flawless execution and customer satisfaction.
AJW Technique's state of the art facilities are regarded as one of the most efficient MRO providers in the world, with the ability to process 35,000 units per year across 600 part numbers. With over 200 employees, 75% of which have on average 25 year's experience, AJW Technique supports more than 300 airlines including Air Canada and Delta Airlines.
Sajedah has over fifteen years of strategic and operational leadership experience in both commercial and business aviation. She was responsible for the design and management of the Bombardier Q400, CRJ and CSeries cost by hour services, as well as component reliability, asset management and supply chain solutions across all commercial aircraft programs.
Sajedah went on to manage strategy and business development for the parts services and solutions division, delivering significant growth, cost optimization and increased customer satisfaction. She later moved into business aviation and transformed the Global Express, Challenger and Learjet aftermarket, delivering double-digit growth with accelerated sales, delivery efficiency and heightened customer focus.
In her past role, she delivered 30 new products and services to the business jet aftermarket annually, including diverse cost by hour options, teardown, and leasing solutions, modifications, and upgrades to meet broad and diverse customer needs.
Sajedah is fluent in English and French, holds a Bachelor's and a Master’s degree from the University of London with Six Sigma, Lean Management, and Business Process Engineering certifications. She is an active supporter of Women in Aerospace, Industrial Services Roundtable, and Young Entrepreneurs Associations and has a passion for family, culture, travel, food, scuba, and kick-boxing.
Allan Pennycuick
Vice President Operations - AJW Technique
Allan Pennycuick
Vice President Operations - AJW Technique
Allan is responsible for all engineering and quality activities at AJW Technique. He oversees AJW Technique's product strategy, drives new product introductions and leads the development of proprietary repairs under AJW Technique's Design Approval Organisation to maximise reliability and reduce cost. In addition, he is the Transport Canada designated PRM (Person Responsible for Maintenance) and oversees the Quality Assurance System. With more than twenty years' experience in the industry, Allan has held key Operations, Engineering and General Management positions with both major OEMs (Goodrich and Honeywell) and independent MROs. He brings a wealth of strategic and general management skills and experience as well as demonstrable Lean Manufacturing expertise, and has played a pivotal role in the start-up of AJW Technique.
allan.pennycuick@ajw-group.com
Madeline Ogando
Head of Engine Services
Madeline Ogando
Head of Engine Services
Madeline has over 17 years’ experience working in a customer-facing environment and has a proven track record of building productive partnerships. She entered the aviation sector in 2014 as a Sales Executive in the Latin American team, moving up the ranks and into Regional Sales for Engines in 2017 before taking up her current role of Head of Engine Services in 2018. Prior to joining AJW, Madeline honed her skills in the shipping industry, providing spare parts for a range of vessels.
Madeline is based at AJW’s UK headquarters and supports our engine customers worldwide.
Alexis Dufermont
Sales Director - Contract Services
Alexis Dufermont
Sales Director - Contract Services
Alexis joined AJW in 2004 as a customer service executive and continued to progress through the commercial ranks, first as an executive and then as regional manager. Following three years as Regional Sales Director Europe, Alexis turned his focus to contract-related sales and business development opportunities. He now operates globally, working with AJW’s PBH and major contract customers.
Robert Gogo
Director of Customer Experience - AJW Technique
Robert Gogo
Director of Customer Experience - AJW Technique
Robert is responsible for spearheading the overall growth and direction of the company's marketing initiatives, sales channel development, support to the worldwide sales force, and optimising all aspects of customer interaction. He brings a customer-centric philosophy and twenty years of commercial and supply chain experience in the aviation industry to this role which was developed during his previous career with both Air Canada and the former Aveos.
Alun Roberts
VP of Engine Leasing & Trading
Alun Roberts
VP of Engine Leasing & Trading
With a BSc (Hons) degree in Aircraft Maintenance Engineering, Alun Roberts joined AJW Engines in 2013 as a Technical Executive providing support to the Company’s team of engineers and engine management advisers. He quickly progressed to a senior role within the department working applying due diligence on all engine pre-purchases and end of lease inspections.
In 2015 Alun transferred to AJW Leasing and he is now responsible for managing the entire portfolio of AJW engine assets. This programme offers leading engine solutions to operators for lease, exchange and sale. In addition, Alun is responsible for identifying market trends and coordinating with AJW’s global resources to maximise new opportunities and develop future opportunities for AJW assets.
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