24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
We maintain our competitive advantage by continuously improving operating performance and customer experience through an IT and Digital strategy that is aligned to customer and business needs.
Integrated solutions allow seamless communication and coordination across the supply chain, which reduces waste, increases accuracy, transparency and speed of delivery. We leverage mature, proven industry tools for our core systems; enhanced by the best-of-breed modern technologies; delivered through an agile, responsive methodology.
Interested in finding out more? Contact AJW
Effective analytics of historic patterns on aircraft parts that need repair and maintenance has always played a pivotal role in how we plan and prioritise orders. This data, along with our aftermarket expertise, allows us to reduce turn-around times and ensure the right parts are in the right place at the right time to optimise network stock availability and reduce working capital.
Interested in finding out more? Contact AJW
Built on in-house technologies, we offer our customers and partners seamless access to their quotes, orders and accounts through the AJW Customer Portal. Responsive, interactive and available on phones, tablets and computers, users have immediate access to part certification, quote and order information with real-time and transparent order tracking from their desk or on the go.
Interested in finding out more? Contact AJW
We also offer direct integration with our customers equipment, software and core systems allowing orders to be raised and automatically placed into our system for straight-through-processing.
The AJW Customer Portal allows for easier collaboration and communication with a chat function. This interactive interface enables customers to check the status of their orders and their history with an operator in real-time. This enhanced experience is faster and less prone to error while ensuring that the data and process remain integrated.
Dashboards, reports and analytics also form part of our offering.
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald is a skilled IT professional with experience across a variety of industries and roles. Currently holding the position of Data & Analytics Director, he joined AJW Group in 2019 in the role of Data Warehouse Manager and then moved into the position of Data & Analytics Manager.
Donald is responsible for championing the responsible and strategic use of our data, playing a pivotal role in keeping both our company and the aviation industry soaring to new heights. He works with the extensive AJW Digital Team to ensure we embrace our digital transformation journey as a means to growth and expansion, while also ensuring the security of our systems and safeguarding our invaluable data.
Before joining AJW, Donald worked as an IT Consultant providing expertise in Business Analysis, Systems Support, PowerBuilder, SQL Server, and Oracle for a variety of clients including the International Labour Office, the World Health Organisation, Unilever, Tearfund, Nissan, Trace Solutions and Shop Direct.
He has a strong desire to constantly expand and improve his skills making full use of available resources.
When not securing and analysing our company data, Donald likes cooking (especially on his BBQ, which he does all year round), travelling, and keeping fit at a local boot camp.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.
Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.
When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald is a skilled IT professional with experience across a variety of industries and roles. Currently holding the position of Data & Analytics Director, he joined AJW Group in 2019 in the role of Data Warehouse Manager and then moved into the position of Data & Analytics Manager.
Donald is responsible for championing the responsible and strategic use of our data, playing a pivotal role in keeping both our company and the aviation industry soaring to new heights. He works with the extensive AJW Digital Team to ensure we embrace our digital transformation journey as a means to growth and expansion, while also ensuring the security of our systems and safeguarding our invaluable data.
Before joining AJW, Donald worked as an IT Consultant providing expertise in Business Analysis, Systems Support, PowerBuilder, SQL Server, and Oracle for a variety of clients including the International Labour Office, the World Health Organisation, Unilever, Tearfund, Nissan, Trace Solutions and Shop Direct.
He has a strong desire to constantly expand and improve his skills making full use of available resources.
When not securing and analysing our company data, Donald likes cooking (especially on his BBQ, which he does all year round), travelling, and keeping fit at a local boot camp.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.
Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.
When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald is a skilled IT professional with experience across a variety of industries and roles. Currently holding the position of Data & Analytics Director, he joined AJW Group in 2019 in the role of Data Warehouse Manager and then moved into the position of Data & Analytics Manager.
Donald is responsible for championing the responsible and strategic use of our data, playing a pivotal role in keeping both our company and the aviation industry soaring to new heights. He works with the extensive AJW Digital Team to ensure we embrace our digital transformation journey as a means to growth and expansion, while also ensuring the security of our systems and safeguarding our invaluable data.
Before joining AJW, Donald worked as an IT Consultant providing expertise in Business Analysis, Systems Support, PowerBuilder, SQL Server, and Oracle for a variety of clients including the International Labour Office, the World Health Organisation, Unilever, Tearfund, Nissan, Trace Solutions and Shop Direct.
He has a strong desire to constantly expand and improve his skills making full use of available resources.
When not securing and analysing our company data, Donald likes cooking (especially on his BBQ, which he does all year round), travelling, and keeping fit at a local boot camp.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.
Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.
When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!
Donald Parsons
Data & Analytics Director
Donald Parsons
Data & Analytics Director
Donald is a skilled IT professional with experience across a variety of industries and roles. Currently holding the position of Data & Analytics Director, he joined AJW Group in 2019 in the role of Data Warehouse Manager and then moved into the position of Data & Analytics Manager.
Donald is responsible for championing the responsible and strategic use of our data, playing a pivotal role in keeping both our company and the aviation industry soaring to new heights. He works with the extensive AJW Digital Team to ensure we embrace our digital transformation journey as a means to growth and expansion, while also ensuring the security of our systems and safeguarding our invaluable data.
Before joining AJW, Donald worked as an IT Consultant providing expertise in Business Analysis, Systems Support, PowerBuilder, SQL Server, and Oracle for a variety of clients including the International Labour Office, the World Health Organisation, Unilever, Tearfund, Nissan, Trace Solutions and Shop Direct.
He has a strong desire to constantly expand and improve his skills making full use of available resources.
When not securing and analysing our company data, Donald likes cooking (especially on his BBQ, which he does all year round), travelling, and keeping fit at a local boot camp.
Ian Parker
Security & Operations Director
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.
Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.
When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!
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