24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
16 Sep 2025
The European AOG Loan Borrow Forum (EALBF) is an open community of airline members sharing and discussing ways to improve AOG’s & loan and borrow processes to maximize operational reliability with cost effective solutions.
We're proud to be sponsoring the event this year and look forward to seeing you there.
Select the person below who you wish to meet with and get in touch.
Alexander Paul
Regional Sales Manager Europe
Andy Mackay
Business Development Manager - Europe
Alexander Paul
Regional Sales Manager Europe
Based in Vienna, Austria, Alexander supports the company's European & African customers in his role as Regional Sales Manager. He joined AJW Group in 2003 as an Account Manager responsible for the German-speaking markets. This role rapidly grew into servicing the African and Asian regions, and he was appointed to the role of Sales Team Leader before moving into his current role in 2016.
Alexander has gained a wealth of knowledge and expertise as the dynamic aviation market has evolved and has developed a thorough understanding of his customer’s needs through times of industry growth and turmoil.
His strengths lie in his ability to build strong, long-standing customer relationships through his adept and customer-focused communications, and he plays a crucial role as a liaison between AJW's support teams and its growing European & African customer base.
Andy Mackay
Business Development Manager - Europe
Andy MacKay joined AJW Group in 2023 as a Business Development Manager for the European region. He is passionate about customer support, care, and sales with a diverse background in the aviation industry and business development. Andy is responsible for nurturing relationships with key customers to harvest and maximise the opportunities arising from our placement in the region and to grow the reach of the business.
He served in the Royal Airforce for 9 years as a technician, followed by 20 years at BAE Systems in various roles including licensed Aircraft Engineer, Technical Representative, Key Account Manager in customer support, Head of Modifications, and Sales and Support Manager for blue chip customers. After a stint in the aviation software industry as a Director of Sales and Support in Europe and Singapore, Andy joined a wire harness MRO where he worked for 10 years as the Director of Sales and Support, delivering exponential revenue growth, growing the customer portfolio, and extending its global presence.
Andy is a dedicated family man and proud father to two. Alongside his family commitments, he has a passion for cooking, travel, live music, and occasionally indulges in a game of golf.
Alexander Paul
Regional Sales Manager Europe
Andy Mackay
Business Development Manager - Europe
Alexander Paul
Regional Sales Manager Europe
Based in Vienna, Austria, Alexander supports the company's European & African customers in his role as Regional Sales Manager. He joined AJW Group in 2003 as an Account Manager responsible for the German-speaking markets. This role rapidly grew into servicing the African and Asian regions, and he was appointed to the role of Sales Team Leader before moving into his current role in 2016.
Alexander has gained a wealth of knowledge and expertise as the dynamic aviation market has evolved and has developed a thorough understanding of his customer’s needs through times of industry growth and turmoil.
His strengths lie in his ability to build strong, long-standing customer relationships through his adept and customer-focused communications, and he plays a crucial role as a liaison between AJW's support teams and its growing European & African customer base.
Andy Mackay
Business Development Manager - Europe
Andy MacKay joined AJW Group in 2023 as a Business Development Manager for the European region. He is passionate about customer support, care, and sales with a diverse background in the aviation industry and business development. Andy is responsible for nurturing relationships with key customers to harvest and maximise the opportunities arising from our placement in the region and to grow the reach of the business.
He served in the Royal Airforce for 9 years as a technician, followed by 20 years at BAE Systems in various roles including licensed Aircraft Engineer, Technical Representative, Key Account Manager in customer support, Head of Modifications, and Sales and Support Manager for blue chip customers. After a stint in the aviation software industry as a Director of Sales and Support in Europe and Singapore, Andy joined a wire harness MRO where he worked for 10 years as the Director of Sales and Support, delivering exponential revenue growth, growing the customer portfolio, and extending its global presence.
Andy is a dedicated family man and proud father to two. Alongside his family commitments, he has a passion for cooking, travel, live music, and occasionally indulges in a game of golf.
Alexander Paul
Regional Sales Manager Europe
Andy Mackay
Business Development Manager - Europe
Alexander Paul
Regional Sales Manager Europe
Based in Vienna, Austria, Alexander supports the company's European & African customers in his role as Regional Sales Manager. He joined AJW Group in 2003 as an Account Manager responsible for the German-speaking markets. This role rapidly grew into servicing the African and Asian regions, and he was appointed to the role of Sales Team Leader before moving into his current role in 2016.
Alexander has gained a wealth of knowledge and expertise as the dynamic aviation market has evolved and has developed a thorough understanding of his customer’s needs through times of industry growth and turmoil.
His strengths lie in his ability to build strong, long-standing customer relationships through his adept and customer-focused communications, and he plays a crucial role as a liaison between AJW's support teams and its growing European & African customer base.
Andy Mackay
Business Development Manager - Europe
Andy MacKay joined AJW Group in 2023 as a Business Development Manager for the European region. He is passionate about customer support, care, and sales with a diverse background in the aviation industry and business development. Andy is responsible for nurturing relationships with key customers to harvest and maximise the opportunities arising from our placement in the region and to grow the reach of the business.
He served in the Royal Airforce for 9 years as a technician, followed by 20 years at BAE Systems in various roles including licensed Aircraft Engineer, Technical Representative, Key Account Manager in customer support, Head of Modifications, and Sales and Support Manager for blue chip customers. After a stint in the aviation software industry as a Director of Sales and Support in Europe and Singapore, Andy joined a wire harness MRO where he worked for 10 years as the Director of Sales and Support, delivering exponential revenue growth, growing the customer portfolio, and extending its global presence.
Andy is a dedicated family man and proud father to two. Alongside his family commitments, he has a passion for cooking, travel, live music, and occasionally indulges in a game of golf.
Alexander Paul
Regional Sales Manager Europe
Alexander Paul
Regional Sales Manager Europe
Based in Vienna, Austria, Alexander supports the company's European & African customers in his role as Regional Sales Manager. He joined AJW Group in 2003 as an Account Manager responsible for the German-speaking markets. This role rapidly grew into servicing the African and Asian regions, and he was appointed to the role of Sales Team Leader before moving into his current role in 2016.
Alexander has gained a wealth of knowledge and expertise as the dynamic aviation market has evolved and has developed a thorough understanding of his customer’s needs through times of industry growth and turmoil.
His strengths lie in his ability to build strong, long-standing customer relationships through his adept and customer-focused communications, and he plays a crucial role as a liaison between AJW's support teams and its growing European & African customer base.
Andy Mackay
Business Development Manager - Europe
Andy Mackay
Business Development Manager - Europe
Andy MacKay joined AJW Group in 2023 as a Business Development Manager for the European region. He is passionate about customer support, care, and sales with a diverse background in the aviation industry and business development. Andy is responsible for nurturing relationships with key customers to harvest and maximise the opportunities arising from our placement in the region and to grow the reach of the business.
He served in the Royal Airforce for 9 years as a technician, followed by 20 years at BAE Systems in various roles including licensed Aircraft Engineer, Technical Representative, Key Account Manager in customer support, Head of Modifications, and Sales and Support Manager for blue chip customers. After a stint in the aviation software industry as a Director of Sales and Support in Europe and Singapore, Andy joined a wire harness MRO where he worked for 10 years as the Director of Sales and Support, delivering exponential revenue growth, growing the customer portfolio, and extending its global presence.
Andy is a dedicated family man and proud father to two. Alongside his family commitments, he has a passion for cooking, travel, live music, and occasionally indulges in a game of golf.
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