24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
17 Jun 2026
MRO BEER is the premier gathering place for operators, OEMs and suppliers from the Baltics and Eastern Europe Region. The conference provides a forum for the commercial air transport maintenance, repair and overhaul industry to come together and forge new partnerships and cement existing relationships.
Mark McConnell
Business Development Manager - Europe
Natalja Dimitrova
Regional Sales Manager
Umit Caymaz
Managing Director, AJW Türkiye
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Natalja Dimitrova
Regional Sales Manager
Since joining AJW Group in 2010, Natalja has focused on building strong customer relationships across the CIS and Eastern Europe regions. She brings extensive, multi-sector experience in customer services, enabling her to develop tailored and agile solutions informed by deep market insight and customer understanding.
Promoted to Sales and Trading Regional Manager in November 2023, Natalja is dedicated to deepening partnerships and leveraging her specialist knowledge to support customer success and operational efficiency. Her regional expertise and customer-centric approach enable her to identify opportunities that drive mutual growth and strengthen AJW's commercial position across these strategically important markets.
Natalja's commitment to building lasting relationships and delivering exceptional service support AJW's continued expansion in the CIS and Eastern Europe regions.
natalja.dimitrova@ajw-group.com
Umit Caymaz
Managing Director, AJW Türkiye
Based in Istanbul, Umit Caymaz is Managing Director of AJW Turkey, the regional support hub responsible for growing and developing AJW Group's products and services to support operational demands and deliver tailored support solutions within the region and beyond.
With extensive experience across customer support, technical purchasing, and the Used Serviceable Material (USM) market, Umit brings deep aviation industry expertise and a strong commercial mindset to his role. His background in sales management and strategic sourcing has equipped him with the skills to drive business development and create innovative support solutions.
Umit is committed to exemplary customer service, and his commercial acumen and collaborative approach ensure long-term business strategy for the region and sustained success for AJW Group across the Turkish market and beyond.
Mark McConnell
Business Development Manager - Europe
Natalja Dimitrova
Regional Sales Manager
Umit Caymaz
Managing Director, AJW Türkiye
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Natalja Dimitrova
Regional Sales Manager
Since joining AJW Group in 2010, Natalja has focused on building strong customer relationships across the CIS and Eastern Europe regions. She brings extensive, multi-sector experience in customer services, enabling her to develop tailored and agile solutions informed by deep market insight and customer understanding.
Promoted to Sales and Trading Regional Manager in November 2023, Natalja is dedicated to deepening partnerships and leveraging her specialist knowledge to support customer success and operational efficiency. Her regional expertise and customer-centric approach enable her to identify opportunities that drive mutual growth and strengthen AJW's commercial position across these strategically important markets.
Natalja's commitment to building lasting relationships and delivering exceptional service support AJW's continued expansion in the CIS and Eastern Europe regions.
natalja.dimitrova@ajw-group.com
Umit Caymaz
Managing Director, AJW Türkiye
Based in Istanbul, Umit Caymaz is Managing Director of AJW Turkey, the regional support hub responsible for growing and developing AJW Group's products and services to support operational demands and deliver tailored support solutions within the region and beyond.
With extensive experience across customer support, technical purchasing, and the Used Serviceable Material (USM) market, Umit brings deep aviation industry expertise and a strong commercial mindset to his role. His background in sales management and strategic sourcing has equipped him with the skills to drive business development and create innovative support solutions.
Umit is committed to exemplary customer service, and his commercial acumen and collaborative approach ensure long-term business strategy for the region and sustained success for AJW Group across the Turkish market and beyond.
Mark McConnell
Business Development Manager - Europe
Natalja Dimitrova
Regional Sales Manager
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Natalja Dimitrova
Regional Sales Manager
Since joining AJW Group in 2010, Natalja has focused on building strong customer relationships across the CIS and Eastern Europe regions. She brings extensive, multi-sector experience in customer services, enabling her to develop tailored and agile solutions informed by deep market insight and customer understanding.
Promoted to Sales and Trading Regional Manager in November 2023, Natalja is dedicated to deepening partnerships and leveraging her specialist knowledge to support customer success and operational efficiency. Her regional expertise and customer-centric approach enable her to identify opportunities that drive mutual growth and strengthen AJW's commercial position across these strategically important markets.
Natalja's commitment to building lasting relationships and delivering exceptional service support AJW's continued expansion in the CIS and Eastern Europe regions.
natalja.dimitrova@ajw-group.com
Umit Caymaz
Managing Director, AJW Türkiye
Umit Caymaz
Managing Director, AJW Türkiye
Based in Istanbul, Umit Caymaz is Managing Director of AJW Turkey, the regional support hub responsible for growing and developing AJW Group's products and services to support operational demands and deliver tailored support solutions within the region and beyond.
With extensive experience across customer support, technical purchasing, and the Used Serviceable Material (USM) market, Umit brings deep aviation industry expertise and a strong commercial mindset to his role. His background in sales management and strategic sourcing has equipped him with the skills to drive business development and create innovative support solutions.
Umit is committed to exemplary customer service, and his commercial acumen and collaborative approach ensure long-term business strategy for the region and sustained success for AJW Group across the Turkish market and beyond.
Mark McConnell
Business Development Manager - Europe
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Natalja Dimitrova
Regional Sales Manager
Natalja Dimitrova
Regional Sales Manager
Since joining AJW Group in 2010, Natalja has focused on building strong customer relationships across the CIS and Eastern Europe regions. She brings extensive, multi-sector experience in customer services, enabling her to develop tailored and agile solutions informed by deep market insight and customer understanding.
Promoted to Sales and Trading Regional Manager in November 2023, Natalja is dedicated to deepening partnerships and leveraging her specialist knowledge to support customer success and operational efficiency. Her regional expertise and customer-centric approach enable her to identify opportunities that drive mutual growth and strengthen AJW's commercial position across these strategically important markets.
Natalja's commitment to building lasting relationships and delivering exceptional service support AJW's continued expansion in the CIS and Eastern Europe regions.
natalja.dimitrova@ajw-group.com
Umit Caymaz
Managing Director, AJW Türkiye
Umit Caymaz
Managing Director, AJW Türkiye
Based in Istanbul, Umit Caymaz is Managing Director of AJW Turkey, the regional support hub responsible for growing and developing AJW Group's products and services to support operational demands and deliver tailored support solutions within the region and beyond.
With extensive experience across customer support, technical purchasing, and the Used Serviceable Material (USM) market, Umit brings deep aviation industry expertise and a strong commercial mindset to his role. His background in sales management and strategic sourcing has equipped him with the skills to drive business development and create innovative support solutions.
Umit is committed to exemplary customer service, and his commercial acumen and collaborative approach ensure long-term business strategy for the region and sustained success for AJW Group across the Turkish market and beyond.
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