24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
28 Oct 2026
MRO Europe is the largest event of its kind in Europe, where airlines, MROs, suppliers, OEMs, regulators, lessors, and industry experts converge to explore and define the aviation maintenance industry.
We are exhibiting at stand 1-918 and will have a full team of experts available to discuss all your MRO needs. From part sales and support, to total supply chain solutions - nose to tail, we have you covered.
Select the person below who you wish to meet with and get in touch
Clyde Buntrock
Chief Executive Officer AJW Aviation & Technique
David Shorter
Head of PBH
Dean Willmore
Warehouse & Production Director
Diluk Randeniya
Sourcing Specialist
Clyde Buntrock
Chief Executive Officer AJW Aviation & Technique
As Chief Executive Officer of AJW Aviation & Technique, Clyde leads the organisation's strategic direction and oversees operational excellence across the Group. Drawing on extensive global experience in logistics, supply chain, and digital transformation, he is dedicated to driving innovation and ensuring operational efficiency within the aviation sector.
A Fellow of the Chartered Institute of Logistics and Transport, Clyde is committed to aligning key strategic initiatives with financial planning to support sustainable business success and growth. He champions collaborative teams, nurtures talent development, and fosters a positive, results-driven culture that extends across AJW and its partners.
Clyde's strategic leadership and operational expertise strengthen AJW's position as a global leader in aviation support services, whilst ensuring the organisation remains agile and responsive to evolving market demands.
David Shorter
Head of PBH
As Head of PBH, David is responsible for the management of and service delivery to our contracted PBH & Pool Access customers and co-ordinates all operational support.
David joined AJW in 2007 after six years at British Airways and British Mediterranean Airways. His excellent customer service skills, together with supply chain and technical knowledge, always enable him to deliver a high level of support beyond customer expectations.
Dean Willmore
Warehouse & Production Director
Dean joined AJW in 2015 as a 145 Warehouse Inspector and has demonstrated remarkable growth and dedication across warehouse operations and management roles. As Warehouse and Production Director, he oversees warehouse operations across multiple sites, ensuring seamless management, industry compliance, and strict quality standards for inspected parts dispatched to our global customer base.
With extensive experience spanning material planning, predictive maintenance, procurement, warehouse management, aircraft component inspection, and Part 145 compliance, Dean's commitment to operational excellence and customer-centric leadership has been instrumental in maintaining AJW's high service levels. His expertise makes him a key leader within AJW's global operations.
Diluk Randeniya
Sourcing Specialist
Based at AJW Technique in Montreal, Diluk joined the Group in 2025 as a Sourcing Specialist, supporting the procurement of rotatable components to meet the demands of the Group’s MRO operations.
Drawing on procurement experience gained in the aerospace defence sector, Diluk specialises in supplier sourcing, market analysis, and the timely, cost-effective acquisition of both as-removed (AR) and serviceable (SV) components and parts.
He holds a Supply Chain Management degree from the John Molson School of Business at Concordia University, is recognised for his analytical mindset, and ability to build strong, collaborative supplier relationships.
Evette Langford
Director of Commercial & Supplier Management
Georgina Arthurs
CRO Manager
James O'Connor
Senior Manager, Business Development & Sales
James Smith
Logistics Director
Evette Langford
Director of Commercial & Supplier Management
Evette is the Director of Commercial & Supplier Management at AJW Group, where she has worked for over 26 years. She acts as an enabler for AJW's Customer Services' digitalisation and process transformation, supporting growth through automation, integration, and digitalisation of systems and processes.
Her main responsibilities include identifying and implementing opportunities for simplification, efficiency, and enhancement to deliver process improvements, customer satisfaction, cost reduction, and revenue growth. With extensive knowledge of all aspects of the business, Evette is an integral part of AJW's Commercial team, making a significant contribution to the organisation's continued commercial success.
Georgina Arthurs
CRO Manager
As CRO Manager, Georgina oversees the direct support and management of the CRO team. Her responsibilities include managing team KPIs, presenting ideas for continuous improvement, and ensuring effective cost management and supplier performance. A strong leader who is particularly adept at communicating with internal and external stakeholders, she strives to maintain excellent working relationships.
Georgina joined AJW in 2016 as a Core Customer Service Executive, bringing a wealth of customer service experience. She then moved to the Tactical Buying & Expediting (TB&E) Team progressing to the role of Senior Customer Repairs Team Leader before being appointed to her current role. She has completed several leadership training programmes, which have enabled her to hone her people management skills.
When not immersed in the world of aviation, Georgina enjoys spending time with family and friends and jetting off to relaxing holidays. She also enjoys attending concerts and ensures she always has one to look forward to!
Georgina.Arthurs@ajw-group.com
James O'Connor
Senior Manager, Business Development & Sales
Since joining AJW Group in 2016 to support the US account, James has become a key member of the Business Development team, bringing a strong background in sales and logistics to his role. Now based at AJW Technique, in Montréal, James focuses on providing customer-centric support and solutions across the Americas region.
As the primary point of contact for key customers, James connects them seamlessly with AJW's comprehensive portfolio of services, ensuring they receive tailored support that drives operational success. His extensive sector experience and dedication to building strong relationships have established him as a trusted advisor to customers across the region.
James demonstrates a commitment to going above and beyond in his customer interactions, consistently identifying opportunities to expand partnerships and support customers in achieving greater aviation efficiency. His collaborative approach and customer-focused mindset strengthen AJW's commercial capabilities and support the organisation's continued growth in the Americas market.
James Smith
Logistics Director
As Logistics Director, James is responsible for overseeing the day-to-day operations of AJW Group's logistics function, ensuring efficient management of shipments, delivery performance, and operational excellence across the supply chain.
With extensive experience in logistics operations and supply chain management, James has led high-performing teams across multiple high-profile industries, delivering measurable improvements in efficiency, service levels, and cost-effectiveness. He brings a strong track record of driving operational change and fostering cross-functional collaboration.
Committed to continuous improvement and building agile logistics solutions, James is dedicated to supporting AJW's growth whilst delivering exceptional customer service and supply chain resilience.
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
Leigh Gogo
Director of Strategic Operations
Lindsay Cooper
Director of Asset Management
Louis Philippe Mallette
President, AJW Technique
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
As Head of Strategic Sourcing Management, Lauren is responsible for evaluating supplier tenders and negotiating contracts for some of the company's largest investments, such as our solar project and logistics tenders. She also leads the execution of the AJW Procurement Strategy for the Component Repair and Overhaul team.
An MCIPS Chartered Procurement Professional with 20 years’ experience in strategic procurement, Lauren is a proactive, confident, and dynamic individual adept at managing commodities, negotiating contracts and nurturing supplier and stakeholder relationships.
When not at work, Lauren loves travelling the world, keeping active with Yoga, hiking, and paddle boarding, and relaxing at home with a good book and a cup of tea.
Leigh Gogo
Director of Strategic Operations
Based in Montréal, Canada, Leigh serves as AJW Technique's Director of Strategic Operations. With extensive experience in aftermarket support, she leverages her expertise to enhance operational efficiency, drive business growth, and position the company for long-term success.
Known for her professionalism and dedication when working with colleagues and customers alike, Leigh fosters cross-team collaboration and is instrumental in maximising company profitability. A skilled problem-solver and decision-maker, she combines critical thinking and sound judgment with advanced risk management techniques to address operational challenges and implement innovative solutions.
Her strategic approach to operations strengthens AJW Technique's competitive position and supports sustained growth across the MRO sector.
Lindsay Cooper
Director of Asset Management
With over 25 years of experience at AJW, Lindsay has acquired a holistic understanding of the company's operations across Sales, Commercial, and Sales Operations. As Director of Asset Management, she manages all aspects of third-party consignment stock, from material arrival through component management, and coordinates commercial contractual reporting requirements, delivering performance reporting and building lasting relationships with consignors.
Lindsay brings her versatile skill set, extensive Quantum knowledge, and problem-solving mindset to deliver innovative solutions in the Major Asset environment. At the same time, her strategic approach to asset management and consignment coordination strengthens AJW's operational resilience and customer partnerships.
Louis Philippe Mallette
President, AJW Technique
As President of AJW Technique, Louis leads the Group's MRO facility in Montréal, Canada, bringing over 25 years of international operational and strategic expertise to the role. He oversees the facility's growth and operational excellence, leveraging extensive experience in leading multidisciplinary teams and managing complex projects across diverse regions.
Fluent in English, French, and Spanish, Louis excels at building strong relationships and driving high standards of performance across the organisation. Since joining AJW Technique as Senior Vice President in 2021, he has successfully guided the facility through a period of renewed growth and development, strengthening its position as a leading independent MRO provider.
Beyond AJW, Louis is committed to advancing the broader aerospace sector through his role as MRO Workgroup President of Aéro Montréal, supporting Quebec's aerospace cluster and championing collaboration, competitiveness, and sustainable progress within the industry.
Mark McConnell
Business Development Manager - Europe
Miles Bignall
Senior Buyer – Rotables
Matthew Hoyte
Sales Team Leader
Matthew Langford
Head of Repairs
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Miles Bignall
Senior Buyer – Rotables
Miles joined AJW in 2013 as a Purchasing Executive and has risen through the ranks to become Senior Buyer in the AJW Rotables Team. Miles directs AJW Group’s rotable purchasing strategy, identifying the stock we need to support our PBH contracts and other trading, while developing and maintaining excellent relationships with our supply base.
Holding a CIPS Level 4 Diploma in Procurement and Supply, he is also responsible for sourcing and purchasing our rotable material and managing the contractual purchasing for leasing activity that runs alongside our PBH agreements.
When he’s not in the office, Miles stays active by playing basketball and hitting the gym. He’s also a big fan of travelling and loves nothing more than ticking a new country off his bucket list.
Matthew Hoyte
Sales Team Leader
Matthew leads a team of sales professionals, specialising in the North American region. His main focus is quoting and transacting sales for North American airlines, MROs and leasing companies. Matthew joined the aviation sector as a Sales Executive for AJW in 2011, becoming senior executive within the year and Team Leader in 2015. He has an excellent team ethos and commitment to developing strong customer relationships.
Matthew Langford
Head of Repairs
Matt joined AJW in 2013 and has built an impressive career progressing through multiple functions, including PBH, SIM, contracted repairs, and solutions. His diverse experience across these areas has given him a comprehensive understanding of AJW's repair operations and customer needs.
In his current role as Head of Repairs, Matt oversees all ad hoc repair activity, including customer repairs and teardown projects. He is responsible for managing supplier performance and delivering service that balances cost with component reliability, turnaround time, and exceptional customer service.
His practical, collaborative approach and deep operational knowledge make him instrumental in ensuring AJW maintains its reputation for quality repairs and customer satisfaction across our global operations.
Matthew.Langford@ajw-group.com
LinkedIn
Nick Ward
SVP Global Sales & Business Development
Noelia Hernandez
Strategic Asset Manager
Pascale Cantave
Director of Procurement
Robert Gogo
VP of Business Development - North America - AJW Technique
Nick Ward
SVP Global Sales & Business Development
As Senior Vice President of Global Sales & Business Development, Nick leads AJW Group's efforts to build and strengthen strategic customer relationships worldwide. Since joining AJW in 2011, he has played a pivotal role in expanding the Group's global presence, first by establishing the China operation and subsequently by developing key accounts across the region.
Today, Nick oversees the global Business Development Team, a dynamic, multicultural group dedicated to introducing AJW's products and services to customers across the globe. With a clear focus on nurturing long-term relationships and delivering exceptional customer experiences, Nick and his team are driven by a mission to uncover and maximise opportunities in the global marketplace.
Nick's strategic leadership and deep market insight strengthen AJW's competitive position and support the organisation's continued expansion into new and emerging markets.
Noelia Hernandez
Strategic Asset Manager
Describing herself as Spanish with a deep love for British culture, Noelia Hernandez moved back to the UK in September 2012 and joined AJW in August 2014. Her AJW career began in sales, but she was quickly given the opportunity to develop and support a new service within the company. Her role involved supporting several airlines to efficiently return numerous aircraft at the end of lease transitions, helping them meet lease conditions, and offering on-site support.
She later moved into a role as Material & Assets Management Executive, and now, as Strategic Asset Manager, leads AJWs partnership with Honeywell. Her role involves trading, strategic purchasing, lease management, reviewing technical data, commercial evaluations and decisions, and management of components to maximize the return on investment (teardown, owned, consigned, etc.).
Having graduated as a Laboratory Technician in Spain, Noelia moved to the UK to improve her English, but once starting her career at AJW never returned to science - she believes she is an engineer at heart!
In her spare time, Noelia loves to read and has a passion for all things food related. She loves sports, travelling, British TV shows, and deep conversations.
Pascale Cantave
Director of Procurement
Pascale brings over 20 years of procurement experience to her role as Director of Procurement.
With a strong background in supply chain management, sales, and human resources, she leverages these strengths to shape her leadership style, fostering a collaborative, solution‑driven team environment. Pascale combines operational discipline with exceptional communication and relationship‑building skills to promote continuous improvement across the organisation.
She leads AJW Technique’s supplier management and supply chain activities to ensure customers receive parts on time, anywhere in the world. While overseeing the full tendering process, she promotes structure, compliance, and supplier accountability.
Robert Gogo
VP of Business Development - North America - AJW Technique
As Vice President of Business Development for North America at AJW Technique, Robert drives the strategic growth of our market presence, focusing on expanding sales channels, enhancing client partnerships, and maximising customer engagement.
With two decades of experience in aviation commercial operations and supply chain management, including roles with Air Canada and the former Aveos, Robert is committed to fostering a customer-focused culture and adding value across all customer touchpoints. Known for his enthusiasm for tackling new challenges, he continuously seeks impactful collaborations and innovative solutions to drive success.
Scott Symington
Chief Commercial Officer
Simon Merriott
SVP Customer Service
Timothy Ross
Supply Chain Manager - AJW Technique
Wilmer Lopez
Managing Director, AJW Latin America
Scott Symington
Chief Commercial Officer
As Chief Commercial Officer of AJW Group, Scott is responsible for driving the strategic sales plan across the Group's diverse portfolio of business lines. Working closely with the Executive team and key leaders across the organisation, he shapes and delivers an integrated commercial strategy to support AJW's mission to transform aviation efficiency.
With almost four decades of experience across leasing, airlines, OEM, and MRO sectors, Scott has a proven track record of building and leading high-performing commercial, sales, and marketing teams. His career journey has honed his ability to develop innovative commercial strategies, manage complex aircraft leasing platforms, and negotiate multifaceted agreements that underpin aviation success.
Scott holds an Executive MBA with Distinction and is passionate about collaborating with colleagues and partners to unlock opportunities for growth and operational excellence. His strategic commercial leadership and sector expertise strengthen AJW's market position and drive sustainable business growth.
Simon Merriott
SVP Customer Service
As Senior Vice President of Customer Service for AJW Group, Simon leads the Group's efforts to deliver exceptional service and operational excellence across a diverse global customer base. With over two decades of experience within the organisation, he ensures seamless support and tailored solutions for every customer interaction.
Having built a comprehensive understanding of logistics, operations, and contract management throughout his career, Simon combines practical expertise with a deep commitment to customer satisfaction. He oversees all aspects of customer service delivery, working closely with teams across MRO, technical, logistics, procurement, and commercial functions to ensure customer needs are met with precision and care.
Simon's collaborative leadership and operational insight strengthen AJW's ability to anticipate customer requirements and deliver responsive, high-quality support that drives long-term partnerships and customer success.
Timothy Ross
Supply Chain Manager - AJW Technique
As the Supply Chain Manager at AJW Technique, Tim leads a dedicated team responsible for managing all purchasing requirements to support the daily operations of the Group's Montreal-based MRO facility. His key focus areas include inventory management, planning, and procurement, ensuring the seamless flow of materials to meet business needs.
Tim joined AJW Technique in 2017, bringing over 15 years of experience in the aerospace industry. Known for his confidence and dynamic leadership style, he builds and maintains strong relationships with suppliers and stakeholders.
Outside work, Tim enjoys spending time with family and friends, playing rugby and golf, and watching sports.
Wilmer Lopez
Managing Director, AJW Latin America
Based in Mexico City, Wilmer is the Managing Director of AJW Latin America, leading business development efforts across Latin America and the Caribbean. He is responsible for expanding AJW's presence, nurturing customer relationships, and delivering tailored solutions that address the region's unique operational and commercial requirements.
In his role, Wilmer oversees strategic growth initiatives, ensures operational alignment with customer needs, and fosters collaborations that drive long-term success for the Group and its partners. With a strong background in operational planning, contract management, and customer engagement, Wilmer brings extensive expertise in navigating the complex economic and operational landscape of the region.
His collaborative approach, built on trust and deep industry insight, enables him to develop strategic partnerships and deliver customer-centric solutions that support aviation efficiency. Wilmer's regional leadership and commitment to operational excellence strengthen AJW's market position and support the organisation's continued expansion across Latin America and the Caribbean.
Clyde Buntrock
Chief Executive Officer AJW Aviation & Technique
David Shorter
Head of PBH
Dean Willmore
Warehouse & Production Director
Clyde Buntrock
Chief Executive Officer AJW Aviation & Technique
As Chief Executive Officer of AJW Aviation & Technique, Clyde leads the organisation's strategic direction and oversees operational excellence across the Group. Drawing on extensive global experience in logistics, supply chain, and digital transformation, he is dedicated to driving innovation and ensuring operational efficiency within the aviation sector.
A Fellow of the Chartered Institute of Logistics and Transport, Clyde is committed to aligning key strategic initiatives with financial planning to support sustainable business success and growth. He champions collaborative teams, nurtures talent development, and fosters a positive, results-driven culture that extends across AJW and its partners.
Clyde's strategic leadership and operational expertise strengthen AJW's position as a global leader in aviation support services, whilst ensuring the organisation remains agile and responsive to evolving market demands.
David Shorter
Head of PBH
As Head of PBH, David is responsible for the management of and service delivery to our contracted PBH & Pool Access customers and co-ordinates all operational support.
David joined AJW in 2007 after six years at British Airways and British Mediterranean Airways. His excellent customer service skills, together with supply chain and technical knowledge, always enable him to deliver a high level of support beyond customer expectations.
Dean Willmore
Warehouse & Production Director
Dean joined AJW in 2015 as a 145 Warehouse Inspector and has demonstrated remarkable growth and dedication across warehouse operations and management roles. As Warehouse and Production Director, he oversees warehouse operations across multiple sites, ensuring seamless management, industry compliance, and strict quality standards for inspected parts dispatched to our global customer base.
With extensive experience spanning material planning, predictive maintenance, procurement, warehouse management, aircraft component inspection, and Part 145 compliance, Dean's commitment to operational excellence and customer-centric leadership has been instrumental in maintaining AJW's high service levels. His expertise makes him a key leader within AJW's global operations.
Diluk Randeniya
Sourcing Specialist
Evette Langford
Director of Commercial & Supplier Management
Georgina Arthurs
CRO Manager
Diluk Randeniya
Sourcing Specialist
Based at AJW Technique in Montreal, Diluk joined the Group in 2025 as a Sourcing Specialist, supporting the procurement of rotatable components to meet the demands of the Group’s MRO operations.
Drawing on procurement experience gained in the aerospace defence sector, Diluk specialises in supplier sourcing, market analysis, and the timely, cost-effective acquisition of both as-removed (AR) and serviceable (SV) components and parts.
He holds a Supply Chain Management degree from the John Molson School of Business at Concordia University, is recognised for his analytical mindset, and ability to build strong, collaborative supplier relationships.
Evette Langford
Director of Commercial & Supplier Management
Evette is the Director of Commercial & Supplier Management at AJW Group, where she has worked for over 26 years. She acts as an enabler for AJW's Customer Services' digitalisation and process transformation, supporting growth through automation, integration, and digitalisation of systems and processes.
Her main responsibilities include identifying and implementing opportunities for simplification, efficiency, and enhancement to deliver process improvements, customer satisfaction, cost reduction, and revenue growth. With extensive knowledge of all aspects of the business, Evette is an integral part of AJW's Commercial team, making a significant contribution to the organisation's continued commercial success.
Georgina Arthurs
CRO Manager
As CRO Manager, Georgina oversees the direct support and management of the CRO team. Her responsibilities include managing team KPIs, presenting ideas for continuous improvement, and ensuring effective cost management and supplier performance. A strong leader who is particularly adept at communicating with internal and external stakeholders, she strives to maintain excellent working relationships.
Georgina joined AJW in 2016 as a Core Customer Service Executive, bringing a wealth of customer service experience. She then moved to the Tactical Buying & Expediting (TB&E) Team progressing to the role of Senior Customer Repairs Team Leader before being appointed to her current role. She has completed several leadership training programmes, which have enabled her to hone her people management skills.
When not immersed in the world of aviation, Georgina enjoys spending time with family and friends and jetting off to relaxing holidays. She also enjoys attending concerts and ensures she always has one to look forward to!
Georgina.Arthurs@ajw-group.com
James O'Connor
Senior Manager, Business Development & Sales
James Smith
Logistics Director
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
James O'Connor
Senior Manager, Business Development & Sales
Since joining AJW Group in 2016 to support the US account, James has become a key member of the Business Development team, bringing a strong background in sales and logistics to his role. Now based at AJW Technique, in Montréal, James focuses on providing customer-centric support and solutions across the Americas region.
As the primary point of contact for key customers, James connects them seamlessly with AJW's comprehensive portfolio of services, ensuring they receive tailored support that drives operational success. His extensive sector experience and dedication to building strong relationships have established him as a trusted advisor to customers across the region.
James demonstrates a commitment to going above and beyond in his customer interactions, consistently identifying opportunities to expand partnerships and support customers in achieving greater aviation efficiency. His collaborative approach and customer-focused mindset strengthen AJW's commercial capabilities and support the organisation's continued growth in the Americas market.
James Smith
Logistics Director
As Logistics Director, James is responsible for overseeing the day-to-day operations of AJW Group's logistics function, ensuring efficient management of shipments, delivery performance, and operational excellence across the supply chain.
With extensive experience in logistics operations and supply chain management, James has led high-performing teams across multiple high-profile industries, delivering measurable improvements in efficiency, service levels, and cost-effectiveness. He brings a strong track record of driving operational change and fostering cross-functional collaboration.
Committed to continuous improvement and building agile logistics solutions, James is dedicated to supporting AJW's growth whilst delivering exceptional customer service and supply chain resilience.
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
As Head of Strategic Sourcing Management, Lauren is responsible for evaluating supplier tenders and negotiating contracts for some of the company's largest investments, such as our solar project and logistics tenders. She also leads the execution of the AJW Procurement Strategy for the Component Repair and Overhaul team.
An MCIPS Chartered Procurement Professional with 20 years’ experience in strategic procurement, Lauren is a proactive, confident, and dynamic individual adept at managing commodities, negotiating contracts and nurturing supplier and stakeholder relationships.
When not at work, Lauren loves travelling the world, keeping active with Yoga, hiking, and paddle boarding, and relaxing at home with a good book and a cup of tea.
Leigh Gogo
Director of Strategic Operations
Lindsay Cooper
Director of Asset Management
Louis Philippe Mallette
President, AJW Technique
Leigh Gogo
Director of Strategic Operations
Based in Montréal, Canada, Leigh serves as AJW Technique's Director of Strategic Operations. With extensive experience in aftermarket support, she leverages her expertise to enhance operational efficiency, drive business growth, and position the company for long-term success.
Known for her professionalism and dedication when working with colleagues and customers alike, Leigh fosters cross-team collaboration and is instrumental in maximising company profitability. A skilled problem-solver and decision-maker, she combines critical thinking and sound judgment with advanced risk management techniques to address operational challenges and implement innovative solutions.
Her strategic approach to operations strengthens AJW Technique's competitive position and supports sustained growth across the MRO sector.
Lindsay Cooper
Director of Asset Management
With over 25 years of experience at AJW, Lindsay has acquired a holistic understanding of the company's operations across Sales, Commercial, and Sales Operations. As Director of Asset Management, she manages all aspects of third-party consignment stock, from material arrival through component management, and coordinates commercial contractual reporting requirements, delivering performance reporting and building lasting relationships with consignors.
Lindsay brings her versatile skill set, extensive Quantum knowledge, and problem-solving mindset to deliver innovative solutions in the Major Asset environment. At the same time, her strategic approach to asset management and consignment coordination strengthens AJW's operational resilience and customer partnerships.
Louis Philippe Mallette
President, AJW Technique
As President of AJW Technique, Louis leads the Group's MRO facility in Montréal, Canada, bringing over 25 years of international operational and strategic expertise to the role. He oversees the facility's growth and operational excellence, leveraging extensive experience in leading multidisciplinary teams and managing complex projects across diverse regions.
Fluent in English, French, and Spanish, Louis excels at building strong relationships and driving high standards of performance across the organisation. Since joining AJW Technique as Senior Vice President in 2021, he has successfully guided the facility through a period of renewed growth and development, strengthening its position as a leading independent MRO provider.
Beyond AJW, Louis is committed to advancing the broader aerospace sector through his role as MRO Workgroup President of Aéro Montréal, supporting Quebec's aerospace cluster and championing collaboration, competitiveness, and sustainable progress within the industry.
Mark McConnell
Business Development Manager - Europe
Miles Bignall
Senior Buyer – Rotables
Matthew Hoyte
Sales Team Leader
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Miles Bignall
Senior Buyer – Rotables
Miles joined AJW in 2013 as a Purchasing Executive and has risen through the ranks to become Senior Buyer in the AJW Rotables Team. Miles directs AJW Group’s rotable purchasing strategy, identifying the stock we need to support our PBH contracts and other trading, while developing and maintaining excellent relationships with our supply base.
Holding a CIPS Level 4 Diploma in Procurement and Supply, he is also responsible for sourcing and purchasing our rotable material and managing the contractual purchasing for leasing activity that runs alongside our PBH agreements.
When he’s not in the office, Miles stays active by playing basketball and hitting the gym. He’s also a big fan of travelling and loves nothing more than ticking a new country off his bucket list.
Matthew Hoyte
Sales Team Leader
Matthew leads a team of sales professionals, specialising in the North American region. His main focus is quoting and transacting sales for North American airlines, MROs and leasing companies. Matthew joined the aviation sector as a Sales Executive for AJW in 2011, becoming senior executive within the year and Team Leader in 2015. He has an excellent team ethos and commitment to developing strong customer relationships.
Matthew Langford
Head of Repairs
Nick Ward
SVP Global Sales & Business Development
Noelia Hernandez
Strategic Asset Manager
Matthew Langford
Head of Repairs
Matt joined AJW in 2013 and has built an impressive career progressing through multiple functions, including PBH, SIM, contracted repairs, and solutions. His diverse experience across these areas has given him a comprehensive understanding of AJW's repair operations and customer needs.
In his current role as Head of Repairs, Matt oversees all ad hoc repair activity, including customer repairs and teardown projects. He is responsible for managing supplier performance and delivering service that balances cost with component reliability, turnaround time, and exceptional customer service.
His practical, collaborative approach and deep operational knowledge make him instrumental in ensuring AJW maintains its reputation for quality repairs and customer satisfaction across our global operations.
Matthew.Langford@ajw-group.com
LinkedIn
Nick Ward
SVP Global Sales & Business Development
As Senior Vice President of Global Sales & Business Development, Nick leads AJW Group's efforts to build and strengthen strategic customer relationships worldwide. Since joining AJW in 2011, he has played a pivotal role in expanding the Group's global presence, first by establishing the China operation and subsequently by developing key accounts across the region.
Today, Nick oversees the global Business Development Team, a dynamic, multicultural group dedicated to introducing AJW's products and services to customers across the globe. With a clear focus on nurturing long-term relationships and delivering exceptional customer experiences, Nick and his team are driven by a mission to uncover and maximise opportunities in the global marketplace.
Nick's strategic leadership and deep market insight strengthen AJW's competitive position and support the organisation's continued expansion into new and emerging markets.
Noelia Hernandez
Strategic Asset Manager
Describing herself as Spanish with a deep love for British culture, Noelia Hernandez moved back to the UK in September 2012 and joined AJW in August 2014. Her AJW career began in sales, but she was quickly given the opportunity to develop and support a new service within the company. Her role involved supporting several airlines to efficiently return numerous aircraft at the end of lease transitions, helping them meet lease conditions, and offering on-site support.
She later moved into a role as Material & Assets Management Executive, and now, as Strategic Asset Manager, leads AJWs partnership with Honeywell. Her role involves trading, strategic purchasing, lease management, reviewing technical data, commercial evaluations and decisions, and management of components to maximize the return on investment (teardown, owned, consigned, etc.).
Having graduated as a Laboratory Technician in Spain, Noelia moved to the UK to improve her English, but once starting her career at AJW never returned to science - she believes she is an engineer at heart!
In her spare time, Noelia loves to read and has a passion for all things food related. She loves sports, travelling, British TV shows, and deep conversations.
Pascale Cantave
Director of Procurement
Robert Gogo
VP of Business Development - North America - AJW Technique
Scott Symington
Chief Commercial Officer
Pascale Cantave
Director of Procurement
Pascale brings over 20 years of procurement experience to her role as Director of Procurement.
With a strong background in supply chain management, sales, and human resources, she leverages these strengths to shape her leadership style, fostering a collaborative, solution‑driven team environment. Pascale combines operational discipline with exceptional communication and relationship‑building skills to promote continuous improvement across the organisation.
She leads AJW Technique’s supplier management and supply chain activities to ensure customers receive parts on time, anywhere in the world. While overseeing the full tendering process, she promotes structure, compliance, and supplier accountability.
Robert Gogo
VP of Business Development - North America - AJW Technique
As Vice President of Business Development for North America at AJW Technique, Robert drives the strategic growth of our market presence, focusing on expanding sales channels, enhancing client partnerships, and maximising customer engagement.
With two decades of experience in aviation commercial operations and supply chain management, including roles with Air Canada and the former Aveos, Robert is committed to fostering a customer-focused culture and adding value across all customer touchpoints. Known for his enthusiasm for tackling new challenges, he continuously seeks impactful collaborations and innovative solutions to drive success.
Scott Symington
Chief Commercial Officer
As Chief Commercial Officer of AJW Group, Scott is responsible for driving the strategic sales plan across the Group's diverse portfolio of business lines. Working closely with the Executive team and key leaders across the organisation, he shapes and delivers an integrated commercial strategy to support AJW's mission to transform aviation efficiency.
With almost four decades of experience across leasing, airlines, OEM, and MRO sectors, Scott has a proven track record of building and leading high-performing commercial, sales, and marketing teams. His career journey has honed his ability to develop innovative commercial strategies, manage complex aircraft leasing platforms, and negotiate multifaceted agreements that underpin aviation success.
Scott holds an Executive MBA with Distinction and is passionate about collaborating with colleagues and partners to unlock opportunities for growth and operational excellence. His strategic commercial leadership and sector expertise strengthen AJW's market position and drive sustainable business growth.
Simon Merriott
SVP Customer Service
Timothy Ross
Supply Chain Manager - AJW Technique
Wilmer Lopez
Managing Director, AJW Latin America
Simon Merriott
SVP Customer Service
As Senior Vice President of Customer Service for AJW Group, Simon leads the Group's efforts to deliver exceptional service and operational excellence across a diverse global customer base. With over two decades of experience within the organisation, he ensures seamless support and tailored solutions for every customer interaction.
Having built a comprehensive understanding of logistics, operations, and contract management throughout his career, Simon combines practical expertise with a deep commitment to customer satisfaction. He oversees all aspects of customer service delivery, working closely with teams across MRO, technical, logistics, procurement, and commercial functions to ensure customer needs are met with precision and care.
Simon's collaborative leadership and operational insight strengthen AJW's ability to anticipate customer requirements and deliver responsive, high-quality support that drives long-term partnerships and customer success.
Timothy Ross
Supply Chain Manager - AJW Technique
As the Supply Chain Manager at AJW Technique, Tim leads a dedicated team responsible for managing all purchasing requirements to support the daily operations of the Group's Montreal-based MRO facility. His key focus areas include inventory management, planning, and procurement, ensuring the seamless flow of materials to meet business needs.
Tim joined AJW Technique in 2017, bringing over 15 years of experience in the aerospace industry. Known for his confidence and dynamic leadership style, he builds and maintains strong relationships with suppliers and stakeholders.
Outside work, Tim enjoys spending time with family and friends, playing rugby and golf, and watching sports.
Wilmer Lopez
Managing Director, AJW Latin America
Based in Mexico City, Wilmer is the Managing Director of AJW Latin America, leading business development efforts across Latin America and the Caribbean. He is responsible for expanding AJW's presence, nurturing customer relationships, and delivering tailored solutions that address the region's unique operational and commercial requirements.
In his role, Wilmer oversees strategic growth initiatives, ensures operational alignment with customer needs, and fosters collaborations that drive long-term success for the Group and its partners. With a strong background in operational planning, contract management, and customer engagement, Wilmer brings extensive expertise in navigating the complex economic and operational landscape of the region.
His collaborative approach, built on trust and deep industry insight, enables him to develop strategic partnerships and deliver customer-centric solutions that support aviation efficiency. Wilmer's regional leadership and commitment to operational excellence strengthen AJW's market position and support the organisation's continued expansion across Latin America and the Caribbean.
Clyde Buntrock
Chief Executive Officer AJW Aviation & Technique
David Shorter
Head of PBH
Clyde Buntrock
Chief Executive Officer AJW Aviation & Technique
As Chief Executive Officer of AJW Aviation & Technique, Clyde leads the organisation's strategic direction and oversees operational excellence across the Group. Drawing on extensive global experience in logistics, supply chain, and digital transformation, he is dedicated to driving innovation and ensuring operational efficiency within the aviation sector.
A Fellow of the Chartered Institute of Logistics and Transport, Clyde is committed to aligning key strategic initiatives with financial planning to support sustainable business success and growth. He champions collaborative teams, nurtures talent development, and fosters a positive, results-driven culture that extends across AJW and its partners.
Clyde's strategic leadership and operational expertise strengthen AJW's position as a global leader in aviation support services, whilst ensuring the organisation remains agile and responsive to evolving market demands.
David Shorter
Head of PBH
As Head of PBH, David is responsible for the management of and service delivery to our contracted PBH & Pool Access customers and co-ordinates all operational support.
David joined AJW in 2007 after six years at British Airways and British Mediterranean Airways. His excellent customer service skills, together with supply chain and technical knowledge, always enable him to deliver a high level of support beyond customer expectations.
Dean Willmore
Warehouse & Production Director
Diluk Randeniya
Sourcing Specialist
Dean Willmore
Warehouse & Production Director
Dean joined AJW in 2015 as a 145 Warehouse Inspector and has demonstrated remarkable growth and dedication across warehouse operations and management roles. As Warehouse and Production Director, he oversees warehouse operations across multiple sites, ensuring seamless management, industry compliance, and strict quality standards for inspected parts dispatched to our global customer base.
With extensive experience spanning material planning, predictive maintenance, procurement, warehouse management, aircraft component inspection, and Part 145 compliance, Dean's commitment to operational excellence and customer-centric leadership has been instrumental in maintaining AJW's high service levels. His expertise makes him a key leader within AJW's global operations.
Diluk Randeniya
Sourcing Specialist
Based at AJW Technique in Montreal, Diluk joined the Group in 2025 as a Sourcing Specialist, supporting the procurement of rotatable components to meet the demands of the Group’s MRO operations.
Drawing on procurement experience gained in the aerospace defence sector, Diluk specialises in supplier sourcing, market analysis, and the timely, cost-effective acquisition of both as-removed (AR) and serviceable (SV) components and parts.
He holds a Supply Chain Management degree from the John Molson School of Business at Concordia University, is recognised for his analytical mindset, and ability to build strong, collaborative supplier relationships.
Evette Langford
Director of Commercial & Supplier Management
Georgina Arthurs
CRO Manager
Evette Langford
Director of Commercial & Supplier Management
Evette is the Director of Commercial & Supplier Management at AJW Group, where she has worked for over 26 years. She acts as an enabler for AJW's Customer Services' digitalisation and process transformation, supporting growth through automation, integration, and digitalisation of systems and processes.
Her main responsibilities include identifying and implementing opportunities for simplification, efficiency, and enhancement to deliver process improvements, customer satisfaction, cost reduction, and revenue growth. With extensive knowledge of all aspects of the business, Evette is an integral part of AJW's Commercial team, making a significant contribution to the organisation's continued commercial success.
Georgina Arthurs
CRO Manager
As CRO Manager, Georgina oversees the direct support and management of the CRO team. Her responsibilities include managing team KPIs, presenting ideas for continuous improvement, and ensuring effective cost management and supplier performance. A strong leader who is particularly adept at communicating with internal and external stakeholders, she strives to maintain excellent working relationships.
Georgina joined AJW in 2016 as a Core Customer Service Executive, bringing a wealth of customer service experience. She then moved to the Tactical Buying & Expediting (TB&E) Team progressing to the role of Senior Customer Repairs Team Leader before being appointed to her current role. She has completed several leadership training programmes, which have enabled her to hone her people management skills.
When not immersed in the world of aviation, Georgina enjoys spending time with family and friends and jetting off to relaxing holidays. She also enjoys attending concerts and ensures she always has one to look forward to!
Georgina.Arthurs@ajw-group.com
James O'Connor
Senior Manager, Business Development & Sales
James Smith
Logistics Director
James O'Connor
Senior Manager, Business Development & Sales
Since joining AJW Group in 2016 to support the US account, James has become a key member of the Business Development team, bringing a strong background in sales and logistics to his role. Now based at AJW Technique, in Montréal, James focuses on providing customer-centric support and solutions across the Americas region.
As the primary point of contact for key customers, James connects them seamlessly with AJW's comprehensive portfolio of services, ensuring they receive tailored support that drives operational success. His extensive sector experience and dedication to building strong relationships have established him as a trusted advisor to customers across the region.
James demonstrates a commitment to going above and beyond in his customer interactions, consistently identifying opportunities to expand partnerships and support customers in achieving greater aviation efficiency. His collaborative approach and customer-focused mindset strengthen AJW's commercial capabilities and support the organisation's continued growth in the Americas market.
James Smith
Logistics Director
As Logistics Director, James is responsible for overseeing the day-to-day operations of AJW Group's logistics function, ensuring efficient management of shipments, delivery performance, and operational excellence across the supply chain.
With extensive experience in logistics operations and supply chain management, James has led high-performing teams across multiple high-profile industries, delivering measurable improvements in efficiency, service levels, and cost-effectiveness. He brings a strong track record of driving operational change and fostering cross-functional collaboration.
Committed to continuous improvement and building agile logistics solutions, James is dedicated to supporting AJW's growth whilst delivering exceptional customer service and supply chain resilience.
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
Leigh Gogo
Director of Strategic Operations
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
As Head of Strategic Sourcing Management, Lauren is responsible for evaluating supplier tenders and negotiating contracts for some of the company's largest investments, such as our solar project and logistics tenders. She also leads the execution of the AJW Procurement Strategy for the Component Repair and Overhaul team.
An MCIPS Chartered Procurement Professional with 20 years’ experience in strategic procurement, Lauren is a proactive, confident, and dynamic individual adept at managing commodities, negotiating contracts and nurturing supplier and stakeholder relationships.
When not at work, Lauren loves travelling the world, keeping active with Yoga, hiking, and paddle boarding, and relaxing at home with a good book and a cup of tea.
Leigh Gogo
Director of Strategic Operations
Based in Montréal, Canada, Leigh serves as AJW Technique's Director of Strategic Operations. With extensive experience in aftermarket support, she leverages her expertise to enhance operational efficiency, drive business growth, and position the company for long-term success.
Known for her professionalism and dedication when working with colleagues and customers alike, Leigh fosters cross-team collaboration and is instrumental in maximising company profitability. A skilled problem-solver and decision-maker, she combines critical thinking and sound judgment with advanced risk management techniques to address operational challenges and implement innovative solutions.
Her strategic approach to operations strengthens AJW Technique's competitive position and supports sustained growth across the MRO sector.
Lindsay Cooper
Director of Asset Management
Louis Philippe Mallette
President, AJW Technique
Lindsay Cooper
Director of Asset Management
With over 25 years of experience at AJW, Lindsay has acquired a holistic understanding of the company's operations across Sales, Commercial, and Sales Operations. As Director of Asset Management, she manages all aspects of third-party consignment stock, from material arrival through component management, and coordinates commercial contractual reporting requirements, delivering performance reporting and building lasting relationships with consignors.
Lindsay brings her versatile skill set, extensive Quantum knowledge, and problem-solving mindset to deliver innovative solutions in the Major Asset environment. At the same time, her strategic approach to asset management and consignment coordination strengthens AJW's operational resilience and customer partnerships.
Louis Philippe Mallette
President, AJW Technique
As President of AJW Technique, Louis leads the Group's MRO facility in Montréal, Canada, bringing over 25 years of international operational and strategic expertise to the role. He oversees the facility's growth and operational excellence, leveraging extensive experience in leading multidisciplinary teams and managing complex projects across diverse regions.
Fluent in English, French, and Spanish, Louis excels at building strong relationships and driving high standards of performance across the organisation. Since joining AJW Technique as Senior Vice President in 2021, he has successfully guided the facility through a period of renewed growth and development, strengthening its position as a leading independent MRO provider.
Beyond AJW, Louis is committed to advancing the broader aerospace sector through his role as MRO Workgroup President of Aéro Montréal, supporting Quebec's aerospace cluster and championing collaboration, competitiveness, and sustainable progress within the industry.
Mark McConnell
Business Development Manager - Europe
Miles Bignall
Senior Buyer – Rotables
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Miles Bignall
Senior Buyer – Rotables
Miles joined AJW in 2013 as a Purchasing Executive and has risen through the ranks to become Senior Buyer in the AJW Rotables Team. Miles directs AJW Group’s rotable purchasing strategy, identifying the stock we need to support our PBH contracts and other trading, while developing and maintaining excellent relationships with our supply base.
Holding a CIPS Level 4 Diploma in Procurement and Supply, he is also responsible for sourcing and purchasing our rotable material and managing the contractual purchasing for leasing activity that runs alongside our PBH agreements.
When he’s not in the office, Miles stays active by playing basketball and hitting the gym. He’s also a big fan of travelling and loves nothing more than ticking a new country off his bucket list.
Matthew Hoyte
Sales Team Leader
Matthew Langford
Head of Repairs
Matthew Hoyte
Sales Team Leader
Matthew leads a team of sales professionals, specialising in the North American region. His main focus is quoting and transacting sales for North American airlines, MROs and leasing companies. Matthew joined the aviation sector as a Sales Executive for AJW in 2011, becoming senior executive within the year and Team Leader in 2015. He has an excellent team ethos and commitment to developing strong customer relationships.
Matthew Langford
Head of Repairs
Matt joined AJW in 2013 and has built an impressive career progressing through multiple functions, including PBH, SIM, contracted repairs, and solutions. His diverse experience across these areas has given him a comprehensive understanding of AJW's repair operations and customer needs.
In his current role as Head of Repairs, Matt oversees all ad hoc repair activity, including customer repairs and teardown projects. He is responsible for managing supplier performance and delivering service that balances cost with component reliability, turnaround time, and exceptional customer service.
His practical, collaborative approach and deep operational knowledge make him instrumental in ensuring AJW maintains its reputation for quality repairs and customer satisfaction across our global operations.
Matthew.Langford@ajw-group.com
LinkedIn
Nick Ward
SVP Global Sales & Business Development
Noelia Hernandez
Strategic Asset Manager
Nick Ward
SVP Global Sales & Business Development
As Senior Vice President of Global Sales & Business Development, Nick leads AJW Group's efforts to build and strengthen strategic customer relationships worldwide. Since joining AJW in 2011, he has played a pivotal role in expanding the Group's global presence, first by establishing the China operation and subsequently by developing key accounts across the region.
Today, Nick oversees the global Business Development Team, a dynamic, multicultural group dedicated to introducing AJW's products and services to customers across the globe. With a clear focus on nurturing long-term relationships and delivering exceptional customer experiences, Nick and his team are driven by a mission to uncover and maximise opportunities in the global marketplace.
Nick's strategic leadership and deep market insight strengthen AJW's competitive position and support the organisation's continued expansion into new and emerging markets.
Noelia Hernandez
Strategic Asset Manager
Describing herself as Spanish with a deep love for British culture, Noelia Hernandez moved back to the UK in September 2012 and joined AJW in August 2014. Her AJW career began in sales, but she was quickly given the opportunity to develop and support a new service within the company. Her role involved supporting several airlines to efficiently return numerous aircraft at the end of lease transitions, helping them meet lease conditions, and offering on-site support.
She later moved into a role as Material & Assets Management Executive, and now, as Strategic Asset Manager, leads AJWs partnership with Honeywell. Her role involves trading, strategic purchasing, lease management, reviewing technical data, commercial evaluations and decisions, and management of components to maximize the return on investment (teardown, owned, consigned, etc.).
Having graduated as a Laboratory Technician in Spain, Noelia moved to the UK to improve her English, but once starting her career at AJW never returned to science - she believes she is an engineer at heart!
In her spare time, Noelia loves to read and has a passion for all things food related. She loves sports, travelling, British TV shows, and deep conversations.
Pascale Cantave
Director of Procurement
Robert Gogo
VP of Business Development - North America - AJW Technique
Pascale Cantave
Director of Procurement
Pascale brings over 20 years of procurement experience to her role as Director of Procurement.
With a strong background in supply chain management, sales, and human resources, she leverages these strengths to shape her leadership style, fostering a collaborative, solution‑driven team environment. Pascale combines operational discipline with exceptional communication and relationship‑building skills to promote continuous improvement across the organisation.
She leads AJW Technique’s supplier management and supply chain activities to ensure customers receive parts on time, anywhere in the world. While overseeing the full tendering process, she promotes structure, compliance, and supplier accountability.
Robert Gogo
VP of Business Development - North America - AJW Technique
As Vice President of Business Development for North America at AJW Technique, Robert drives the strategic growth of our market presence, focusing on expanding sales channels, enhancing client partnerships, and maximising customer engagement.
With two decades of experience in aviation commercial operations and supply chain management, including roles with Air Canada and the former Aveos, Robert is committed to fostering a customer-focused culture and adding value across all customer touchpoints. Known for his enthusiasm for tackling new challenges, he continuously seeks impactful collaborations and innovative solutions to drive success.
Scott Symington
Chief Commercial Officer
Simon Merriott
SVP Customer Service
Scott Symington
Chief Commercial Officer
As Chief Commercial Officer of AJW Group, Scott is responsible for driving the strategic sales plan across the Group's diverse portfolio of business lines. Working closely with the Executive team and key leaders across the organisation, he shapes and delivers an integrated commercial strategy to support AJW's mission to transform aviation efficiency.
With almost four decades of experience across leasing, airlines, OEM, and MRO sectors, Scott has a proven track record of building and leading high-performing commercial, sales, and marketing teams. His career journey has honed his ability to develop innovative commercial strategies, manage complex aircraft leasing platforms, and negotiate multifaceted agreements that underpin aviation success.
Scott holds an Executive MBA with Distinction and is passionate about collaborating with colleagues and partners to unlock opportunities for growth and operational excellence. His strategic commercial leadership and sector expertise strengthen AJW's market position and drive sustainable business growth.
Simon Merriott
SVP Customer Service
As Senior Vice President of Customer Service for AJW Group, Simon leads the Group's efforts to deliver exceptional service and operational excellence across a diverse global customer base. With over two decades of experience within the organisation, he ensures seamless support and tailored solutions for every customer interaction.
Having built a comprehensive understanding of logistics, operations, and contract management throughout his career, Simon combines practical expertise with a deep commitment to customer satisfaction. He oversees all aspects of customer service delivery, working closely with teams across MRO, technical, logistics, procurement, and commercial functions to ensure customer needs are met with precision and care.
Simon's collaborative leadership and operational insight strengthen AJW's ability to anticipate customer requirements and deliver responsive, high-quality support that drives long-term partnerships and customer success.
Timothy Ross
Supply Chain Manager - AJW Technique
Wilmer Lopez
Managing Director, AJW Latin America
Timothy Ross
Supply Chain Manager - AJW Technique
As the Supply Chain Manager at AJW Technique, Tim leads a dedicated team responsible for managing all purchasing requirements to support the daily operations of the Group's Montreal-based MRO facility. His key focus areas include inventory management, planning, and procurement, ensuring the seamless flow of materials to meet business needs.
Tim joined AJW Technique in 2017, bringing over 15 years of experience in the aerospace industry. Known for his confidence and dynamic leadership style, he builds and maintains strong relationships with suppliers and stakeholders.
Outside work, Tim enjoys spending time with family and friends, playing rugby and golf, and watching sports.
Wilmer Lopez
Managing Director, AJW Latin America
Based in Mexico City, Wilmer is the Managing Director of AJW Latin America, leading business development efforts across Latin America and the Caribbean. He is responsible for expanding AJW's presence, nurturing customer relationships, and delivering tailored solutions that address the region's unique operational and commercial requirements.
In his role, Wilmer oversees strategic growth initiatives, ensures operational alignment with customer needs, and fosters collaborations that drive long-term success for the Group and its partners. With a strong background in operational planning, contract management, and customer engagement, Wilmer brings extensive expertise in navigating the complex economic and operational landscape of the region.
His collaborative approach, built on trust and deep industry insight, enables him to develop strategic partnerships and deliver customer-centric solutions that support aviation efficiency. Wilmer's regional leadership and commitment to operational excellence strengthen AJW's market position and support the organisation's continued expansion across Latin America and the Caribbean.
Clyde Buntrock
Chief Executive Officer AJW Aviation & Technique
Clyde Buntrock
Chief Executive Officer AJW Aviation & Technique
As Chief Executive Officer of AJW Aviation & Technique, Clyde leads the organisation's strategic direction and oversees operational excellence across the Group. Drawing on extensive global experience in logistics, supply chain, and digital transformation, he is dedicated to driving innovation and ensuring operational efficiency within the aviation sector.
A Fellow of the Chartered Institute of Logistics and Transport, Clyde is committed to aligning key strategic initiatives with financial planning to support sustainable business success and growth. He champions collaborative teams, nurtures talent development, and fosters a positive, results-driven culture that extends across AJW and its partners.
Clyde's strategic leadership and operational expertise strengthen AJW's position as a global leader in aviation support services, whilst ensuring the organisation remains agile and responsive to evolving market demands.
David Shorter
Head of PBH
David Shorter
Head of PBH
As Head of PBH, David is responsible for the management of and service delivery to our contracted PBH & Pool Access customers and co-ordinates all operational support.
David joined AJW in 2007 after six years at British Airways and British Mediterranean Airways. His excellent customer service skills, together with supply chain and technical knowledge, always enable him to deliver a high level of support beyond customer expectations.
Dean Willmore
Warehouse & Production Director
Dean Willmore
Warehouse & Production Director
Dean joined AJW in 2015 as a 145 Warehouse Inspector and has demonstrated remarkable growth and dedication across warehouse operations and management roles. As Warehouse and Production Director, he oversees warehouse operations across multiple sites, ensuring seamless management, industry compliance, and strict quality standards for inspected parts dispatched to our global customer base.
With extensive experience spanning material planning, predictive maintenance, procurement, warehouse management, aircraft component inspection, and Part 145 compliance, Dean's commitment to operational excellence and customer-centric leadership has been instrumental in maintaining AJW's high service levels. His expertise makes him a key leader within AJW's global operations.
Diluk Randeniya
Sourcing Specialist
Diluk Randeniya
Sourcing Specialist
Based at AJW Technique in Montreal, Diluk joined the Group in 2025 as a Sourcing Specialist, supporting the procurement of rotatable components to meet the demands of the Group’s MRO operations.
Drawing on procurement experience gained in the aerospace defence sector, Diluk specialises in supplier sourcing, market analysis, and the timely, cost-effective acquisition of both as-removed (AR) and serviceable (SV) components and parts.
He holds a Supply Chain Management degree from the John Molson School of Business at Concordia University, is recognised for his analytical mindset, and ability to build strong, collaborative supplier relationships.
Evette Langford
Director of Commercial & Supplier Management
Evette Langford
Director of Commercial & Supplier Management
Evette is the Director of Commercial & Supplier Management at AJW Group, where she has worked for over 26 years. She acts as an enabler for AJW's Customer Services' digitalisation and process transformation, supporting growth through automation, integration, and digitalisation of systems and processes.
Her main responsibilities include identifying and implementing opportunities for simplification, efficiency, and enhancement to deliver process improvements, customer satisfaction, cost reduction, and revenue growth. With extensive knowledge of all aspects of the business, Evette is an integral part of AJW's Commercial team, making a significant contribution to the organisation's continued commercial success.
Georgina Arthurs
CRO Manager
Georgina Arthurs
CRO Manager
As CRO Manager, Georgina oversees the direct support and management of the CRO team. Her responsibilities include managing team KPIs, presenting ideas for continuous improvement, and ensuring effective cost management and supplier performance. A strong leader who is particularly adept at communicating with internal and external stakeholders, she strives to maintain excellent working relationships.
Georgina joined AJW in 2016 as a Core Customer Service Executive, bringing a wealth of customer service experience. She then moved to the Tactical Buying & Expediting (TB&E) Team progressing to the role of Senior Customer Repairs Team Leader before being appointed to her current role. She has completed several leadership training programmes, which have enabled her to hone her people management skills.
When not immersed in the world of aviation, Georgina enjoys spending time with family and friends and jetting off to relaxing holidays. She also enjoys attending concerts and ensures she always has one to look forward to!
Georgina.Arthurs@ajw-group.com
James O'Connor
Senior Manager, Business Development & Sales
James O'Connor
Senior Manager, Business Development & Sales
Since joining AJW Group in 2016 to support the US account, James has become a key member of the Business Development team, bringing a strong background in sales and logistics to his role. Now based at AJW Technique, in Montréal, James focuses on providing customer-centric support and solutions across the Americas region.
As the primary point of contact for key customers, James connects them seamlessly with AJW's comprehensive portfolio of services, ensuring they receive tailored support that drives operational success. His extensive sector experience and dedication to building strong relationships have established him as a trusted advisor to customers across the region.
James demonstrates a commitment to going above and beyond in his customer interactions, consistently identifying opportunities to expand partnerships and support customers in achieving greater aviation efficiency. His collaborative approach and customer-focused mindset strengthen AJW's commercial capabilities and support the organisation's continued growth in the Americas market.
James Smith
Logistics Director
James Smith
Logistics Director
As Logistics Director, James is responsible for overseeing the day-to-day operations of AJW Group's logistics function, ensuring efficient management of shipments, delivery performance, and operational excellence across the supply chain.
With extensive experience in logistics operations and supply chain management, James has led high-performing teams across multiple high-profile industries, delivering measurable improvements in efficiency, service levels, and cost-effectiveness. He brings a strong track record of driving operational change and fostering cross-functional collaboration.
Committed to continuous improvement and building agile logistics solutions, James is dedicated to supporting AJW's growth whilst delivering exceptional customer service and supply chain resilience.
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
As Head of Strategic Sourcing Management, Lauren is responsible for evaluating supplier tenders and negotiating contracts for some of the company's largest investments, such as our solar project and logistics tenders. She also leads the execution of the AJW Procurement Strategy for the Component Repair and Overhaul team.
An MCIPS Chartered Procurement Professional with 20 years’ experience in strategic procurement, Lauren is a proactive, confident, and dynamic individual adept at managing commodities, negotiating contracts and nurturing supplier and stakeholder relationships.
When not at work, Lauren loves travelling the world, keeping active with Yoga, hiking, and paddle boarding, and relaxing at home with a good book and a cup of tea.
Leigh Gogo
Director of Strategic Operations
Leigh Gogo
Director of Strategic Operations
Based in Montréal, Canada, Leigh serves as AJW Technique's Director of Strategic Operations. With extensive experience in aftermarket support, she leverages her expertise to enhance operational efficiency, drive business growth, and position the company for long-term success.
Known for her professionalism and dedication when working with colleagues and customers alike, Leigh fosters cross-team collaboration and is instrumental in maximising company profitability. A skilled problem-solver and decision-maker, she combines critical thinking and sound judgment with advanced risk management techniques to address operational challenges and implement innovative solutions.
Her strategic approach to operations strengthens AJW Technique's competitive position and supports sustained growth across the MRO sector.
Lindsay Cooper
Director of Asset Management
Lindsay Cooper
Director of Asset Management
With over 25 years of experience at AJW, Lindsay has acquired a holistic understanding of the company's operations across Sales, Commercial, and Sales Operations. As Director of Asset Management, she manages all aspects of third-party consignment stock, from material arrival through component management, and coordinates commercial contractual reporting requirements, delivering performance reporting and building lasting relationships with consignors.
Lindsay brings her versatile skill set, extensive Quantum knowledge, and problem-solving mindset to deliver innovative solutions in the Major Asset environment. At the same time, her strategic approach to asset management and consignment coordination strengthens AJW's operational resilience and customer partnerships.
Louis Philippe Mallette
President, AJW Technique
Louis Philippe Mallette
President, AJW Technique
As President of AJW Technique, Louis leads the Group's MRO facility in Montréal, Canada, bringing over 25 years of international operational and strategic expertise to the role. He oversees the facility's growth and operational excellence, leveraging extensive experience in leading multidisciplinary teams and managing complex projects across diverse regions.
Fluent in English, French, and Spanish, Louis excels at building strong relationships and driving high standards of performance across the organisation. Since joining AJW Technique as Senior Vice President in 2021, he has successfully guided the facility through a period of renewed growth and development, strengthening its position as a leading independent MRO provider.
Beyond AJW, Louis is committed to advancing the broader aerospace sector through his role as MRO Workgroup President of Aéro Montréal, supporting Quebec's aerospace cluster and championing collaboration, competitiveness, and sustainable progress within the industry.
Mark McConnell
Business Development Manager - Europe
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Miles Bignall
Senior Buyer – Rotables
Miles Bignall
Senior Buyer – Rotables
Miles joined AJW in 2013 as a Purchasing Executive and has risen through the ranks to become Senior Buyer in the AJW Rotables Team. Miles directs AJW Group’s rotable purchasing strategy, identifying the stock we need to support our PBH contracts and other trading, while developing and maintaining excellent relationships with our supply base.
Holding a CIPS Level 4 Diploma in Procurement and Supply, he is also responsible for sourcing and purchasing our rotable material and managing the contractual purchasing for leasing activity that runs alongside our PBH agreements.
When he’s not in the office, Miles stays active by playing basketball and hitting the gym. He’s also a big fan of travelling and loves nothing more than ticking a new country off his bucket list.
Matthew Hoyte
Sales Team Leader
Matthew Hoyte
Sales Team Leader
Matthew leads a team of sales professionals, specialising in the North American region. His main focus is quoting and transacting sales for North American airlines, MROs and leasing companies. Matthew joined the aviation sector as a Sales Executive for AJW in 2011, becoming senior executive within the year and Team Leader in 2015. He has an excellent team ethos and commitment to developing strong customer relationships.
Matthew Langford
Head of Repairs
Matthew Langford
Head of Repairs
Matt joined AJW in 2013 and has built an impressive career progressing through multiple functions, including PBH, SIM, contracted repairs, and solutions. His diverse experience across these areas has given him a comprehensive understanding of AJW's repair operations and customer needs.
In his current role as Head of Repairs, Matt oversees all ad hoc repair activity, including customer repairs and teardown projects. He is responsible for managing supplier performance and delivering service that balances cost with component reliability, turnaround time, and exceptional customer service.
His practical, collaborative approach and deep operational knowledge make him instrumental in ensuring AJW maintains its reputation for quality repairs and customer satisfaction across our global operations.
Matthew.Langford@ajw-group.com
LinkedIn
Nick Ward
SVP Global Sales & Business Development
Nick Ward
SVP Global Sales & Business Development
As Senior Vice President of Global Sales & Business Development, Nick leads AJW Group's efforts to build and strengthen strategic customer relationships worldwide. Since joining AJW in 2011, he has played a pivotal role in expanding the Group's global presence, first by establishing the China operation and subsequently by developing key accounts across the region.
Today, Nick oversees the global Business Development Team, a dynamic, multicultural group dedicated to introducing AJW's products and services to customers across the globe. With a clear focus on nurturing long-term relationships and delivering exceptional customer experiences, Nick and his team are driven by a mission to uncover and maximise opportunities in the global marketplace.
Nick's strategic leadership and deep market insight strengthen AJW's competitive position and support the organisation's continued expansion into new and emerging markets.
Noelia Hernandez
Strategic Asset Manager
Noelia Hernandez
Strategic Asset Manager
Describing herself as Spanish with a deep love for British culture, Noelia Hernandez moved back to the UK in September 2012 and joined AJW in August 2014. Her AJW career began in sales, but she was quickly given the opportunity to develop and support a new service within the company. Her role involved supporting several airlines to efficiently return numerous aircraft at the end of lease transitions, helping them meet lease conditions, and offering on-site support.
She later moved into a role as Material & Assets Management Executive, and now, as Strategic Asset Manager, leads AJWs partnership with Honeywell. Her role involves trading, strategic purchasing, lease management, reviewing technical data, commercial evaluations and decisions, and management of components to maximize the return on investment (teardown, owned, consigned, etc.).
Having graduated as a Laboratory Technician in Spain, Noelia moved to the UK to improve her English, but once starting her career at AJW never returned to science - she believes she is an engineer at heart!
In her spare time, Noelia loves to read and has a passion for all things food related. She loves sports, travelling, British TV shows, and deep conversations.
Pascale Cantave
Director of Procurement
Pascale Cantave
Director of Procurement
Pascale brings over 20 years of procurement experience to her role as Director of Procurement.
With a strong background in supply chain management, sales, and human resources, she leverages these strengths to shape her leadership style, fostering a collaborative, solution‑driven team environment. Pascale combines operational discipline with exceptional communication and relationship‑building skills to promote continuous improvement across the organisation.
She leads AJW Technique’s supplier management and supply chain activities to ensure customers receive parts on time, anywhere in the world. While overseeing the full tendering process, she promotes structure, compliance, and supplier accountability.
Robert Gogo
VP of Business Development - North America - AJW Technique
Robert Gogo
VP of Business Development - North America - AJW Technique
As Vice President of Business Development for North America at AJW Technique, Robert drives the strategic growth of our market presence, focusing on expanding sales channels, enhancing client partnerships, and maximising customer engagement.
With two decades of experience in aviation commercial operations and supply chain management, including roles with Air Canada and the former Aveos, Robert is committed to fostering a customer-focused culture and adding value across all customer touchpoints. Known for his enthusiasm for tackling new challenges, he continuously seeks impactful collaborations and innovative solutions to drive success.
Scott Symington
Chief Commercial Officer
Scott Symington
Chief Commercial Officer
As Chief Commercial Officer of AJW Group, Scott is responsible for driving the strategic sales plan across the Group's diverse portfolio of business lines. Working closely with the Executive team and key leaders across the organisation, he shapes and delivers an integrated commercial strategy to support AJW's mission to transform aviation efficiency.
With almost four decades of experience across leasing, airlines, OEM, and MRO sectors, Scott has a proven track record of building and leading high-performing commercial, sales, and marketing teams. His career journey has honed his ability to develop innovative commercial strategies, manage complex aircraft leasing platforms, and negotiate multifaceted agreements that underpin aviation success.
Scott holds an Executive MBA with Distinction and is passionate about collaborating with colleagues and partners to unlock opportunities for growth and operational excellence. His strategic commercial leadership and sector expertise strengthen AJW's market position and drive sustainable business growth.
Simon Merriott
SVP Customer Service
Simon Merriott
SVP Customer Service
As Senior Vice President of Customer Service for AJW Group, Simon leads the Group's efforts to deliver exceptional service and operational excellence across a diverse global customer base. With over two decades of experience within the organisation, he ensures seamless support and tailored solutions for every customer interaction.
Having built a comprehensive understanding of logistics, operations, and contract management throughout his career, Simon combines practical expertise with a deep commitment to customer satisfaction. He oversees all aspects of customer service delivery, working closely with teams across MRO, technical, logistics, procurement, and commercial functions to ensure customer needs are met with precision and care.
Simon's collaborative leadership and operational insight strengthen AJW's ability to anticipate customer requirements and deliver responsive, high-quality support that drives long-term partnerships and customer success.
Timothy Ross
Supply Chain Manager - AJW Technique
Timothy Ross
Supply Chain Manager - AJW Technique
As the Supply Chain Manager at AJW Technique, Tim leads a dedicated team responsible for managing all purchasing requirements to support the daily operations of the Group's Montreal-based MRO facility. His key focus areas include inventory management, planning, and procurement, ensuring the seamless flow of materials to meet business needs.
Tim joined AJW Technique in 2017, bringing over 15 years of experience in the aerospace industry. Known for his confidence and dynamic leadership style, he builds and maintains strong relationships with suppliers and stakeholders.
Outside work, Tim enjoys spending time with family and friends, playing rugby and golf, and watching sports.
Wilmer Lopez
Managing Director, AJW Latin America
Wilmer Lopez
Managing Director, AJW Latin America
Based in Mexico City, Wilmer is the Managing Director of AJW Latin America, leading business development efforts across Latin America and the Caribbean. He is responsible for expanding AJW's presence, nurturing customer relationships, and delivering tailored solutions that address the region's unique operational and commercial requirements.
In his role, Wilmer oversees strategic growth initiatives, ensures operational alignment with customer needs, and fosters collaborations that drive long-term success for the Group and its partners. With a strong background in operational planning, contract management, and customer engagement, Wilmer brings extensive expertise in navigating the complex economic and operational landscape of the region.
His collaborative approach, built on trust and deep industry insight, enables him to develop strategic partnerships and deliver customer-centric solutions that support aviation efficiency. Wilmer's regional leadership and commitment to operational excellence strengthen AJW's market position and support the organisation's continued expansion across Latin America and the Caribbean.
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