24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
CLOSE
24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
PBH CUSTOMER PORTAL
A secure online portal for existing AJW PBH customers. Manage exchange orders, track shipments, monitor repairs, access documentation, and communicate with support in real time.
19 Oct 2027
MRO Europe is the largest event of its kind in Europe, where airlines, MROs, suppliers, OEMs, regulators, lessors, and industry experts converge to explore and define the aviation maintenance industry.
We are exhibiting at stand 1-941 and will have a full team of experts available to discuss all your MRO needs. From part sales and support, to total supply chain solutions - nose to tail, we have you covered.
Select the person below who you wish to meet with and get in touch
David Shorter
Head of PBH
Evette Langford
Director of Commercial & Supplier Management
Clyde Buntrock
Chief Executive Officer AJW Aviation
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
David Shorter 
Head of PBH
As Head of PBH, David is responsible for the management of and service delivery to our contracted PBH & Pool Access customers and co-ordinates all operational support.
David joined AJW in 2007 after six years at British Airways and British Mediterranean Airways. His excellent customer service skills, together with supply chain and technical knowledge, always enable him to deliver a high level of support beyond customer expectations.
Evette Langford
Director of Commercial & Supplier Management
Evette is the Director of Commercial & Supplier Management at AJW Group, where she has worked for over 26 years. She acts as an enabler for AJW's Customer Services' digitalisation and process transformation, supporting growth through automation, integration, and digitalisation of systems and processes.
Her main responsibilities include identifying and implementing opportunities for simplification, efficiency, and enhancement to deliver process improvements, customer satisfaction, cost reduction, and revenue growth. With extensive knowledge of all aspects of the business, Evette is an integral part of AJW's Commercial team, making a significant contribution to the organisation's continued commercial success.
Clyde Buntrock
Chief Executive Officer AJW Aviation
As Chief Executive Officer of AJW Aviation, Clyde leads the organisation's strategic direction and oversees operational excellence across the Group. Drawing on extensive global experience in logistics, supply chain, and digital transformation, he is dedicated to driving innovation and ensuring operational efficiency within the aviation sector.
A Fellow of the Chartered Institute of Logistics and Transport, Clyde is committed to aligning key strategic initiatives with financial planning to support sustainable business success and growth. He champions collaborative teams, nurtures talent development, and fosters a positive, results-driven culture that extends across AJW and its partners.
Clyde's strategic leadership and operational expertise strengthen AJW's position as a global leader in aviation support services, whilst ensuring the organisation remains agile and responsive to evolving market demands.
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
As Head of Strategic Sourcing Management, Lauren is responsible for evaluating supplier tenders and negotiating contracts for some of the company's largest investments, such as our solar project and logistics tenders. She also leads the execution of the AJW Procurement Strategy for the Component Repair and Overhaul team.
An MCIPS Chartered Procurement Professional with 20 years’ experience in strategic procurement, Lauren is a proactive, confident, and dynamic individual adept at managing commodities, negotiating contracts and nurturing supplier and stakeholder relationships.
When not at work, Lauren loves travelling the world, keeping active with Yoga, hiking, and paddle boarding, and relaxing at home with a good book and a cup of tea.
Leigh Gogo
Director of Strategic Operations
Lindsay Cooper
Director of Asset Management
Louis Philippe Mallette
Chief Executive Officer AJW Technique
Mark McConnell
Business Development Manager - Europe
Leigh Gogo
Director of Strategic Operations
Based in Montréal, Canada, Leigh serves as AJW Technique's Director of Strategic Operations. With extensive experience in aftermarket support, she leverages her expertise to enhance operational efficiency, drive business growth, and position the company for long-term success.
Known for her professionalism and dedication when working with colleagues and customers alike, Leigh fosters cross-team collaboration and is instrumental in maximising company profitability. A skilled problem-solver and decision-maker, she combines critical thinking and sound judgment with advanced risk management techniques to address operational challenges and implement innovative solutions.
Her strategic approach to operations strengthens AJW Technique's competitive position and supports sustained growth across the MRO sector.
Lindsay Cooper
Director of Asset Management
With over 25 years of experience at AJW, Lindsay has acquired a holistic understanding of the company's operations across Sales, Commercial, and Sales Operations. As Director of Asset Management, she manages all aspects of third-party consignment stock, from material arrival through component management, and coordinates commercial contractual reporting requirements, delivering performance reporting and building lasting relationships with consignors.
Lindsay brings her versatile skill set, extensive Quantum knowledge, and problem-solving mindset to deliver innovative solutions in the Major Asset environment. At the same time, her strategic approach to asset management and consignment coordination strengthens AJW's operational resilience and customer partnerships.
Louis Philippe Mallette
Chief Executive Officer AJW Technique
As Chief Executive Officer of AJW Technique, Louis leads the Group's MRO facility in Montréal, Canada, bringing more than 25 years of international operational and strategic expertise to the role. He is responsible for driving the facility's growth and operational excellence, drawing on extensive experience leading multidisciplinary teams and managing complex projects across our global markets.
Fluent in English, French, and Spanish, Louis is recognised for building strong relationships, fostering high-performing teams and delivering sustainable business growth. Since joining AJW Technique as Senior Vice President in 2021, he has played a pivotal role in the company's development. Appointed President in 2024 and subsequently promoted to Chief Executive Officer in 2026, he has successfully led the organisation through a period of renewed growth and transformation, further strengthening its position as a leading independent MRO provider.
Beyond AJW, Louis is committed to advancing the wider aerospace sector through his role as President of the MRO Workgroup at Aéro Montréal. In this capacity, he supports Québec's aerospace cluster, championing collaboration, competitiveness, and sustainable progress across the industry.
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Georgina Arthurs
CRO Manager
Scott Symington
Chief Commercial Officer
Simon Merriott
SVP Customer Service
Alexander Paul
Regional Sales Manager Europe
Georgina Arthurs
CRO Manager
As CRO Manager, Georgina oversees the direct support and management of the CRO team. Her responsibilities include managing team KPIs, presenting ideas for continuous improvement, and ensuring effective cost management and supplier performance. A strong leader who is particularly adept at communicating with internal and external stakeholders, she strives to maintain excellent working relationships.
Georgina joined AJW in 2016 as a Core Customer Service Executive, bringing a wealth of customer service experience. She then moved to the Tactical Buying & Expediting (TB&E) Team progressing to the role of Senior Customer Repairs Team Leader before being appointed to her current role. She has completed several leadership training programmes, which have enabled her to hone her people management skills.
When not immersed in the world of aviation, Georgina enjoys spending time with family and friends and jetting off to relaxing holidays. She also enjoys attending concerts and ensures she always has one to look forward to!
Georgina.Arthurs@ajw-group.com
Scott Symington
Chief Commercial Officer
As Chief Commercial Officer of AJW Group, Scott is responsible for shaping and delivering the Group's commercial strategy across its diverse portfolio of businesses. Working closely with the Executive team and leaders across the organisation, he helps drive global business performance, operational effectiveness, and supply chain excellence.
With almost four decades of experience spanning airlines, aircraft leasing, OEMs, and the MRO sector, Scott has built and led high-performing commercial, sales, marketing, procurement, and supply chain teams across multiple aviation disciplines. Throughout his career, he has developed innovative growth strategies, managed complex leasing and aviation service programmes, and negotiated major commercial agreements across international markets.
Scott holds an Executive MBA with Distinction and is passionate about working with colleagues, customers, and industry partners to identify opportunities for growth and improvement. His extensive sector knowledge and strategic leadership continue to support AJW's growth and strengthen its position within the global aviation aftermarket.
Simon Merriott
SVP Customer Service
As Senior Vice President of Customer Service for AJW Group, Simon leads the Group's efforts to deliver exceptional service and operational excellence across a diverse global customer base. With over two decades of experience within the organisation, he ensures seamless support and tailored solutions for every customer interaction.
Having built a comprehensive understanding of logistics, operations, and contract management throughout his career, Simon combines practical expertise with a deep commitment to customer satisfaction. He oversees all aspects of customer service delivery, working closely with teams across MRO, technical, logistics, procurement, and commercial functions to ensure customer needs are met with precision and care.
Simon's collaborative leadership and operational insight strengthen AJW's ability to anticipate customer requirements and deliver responsive, high-quality support that drives long-term partnerships and customer success.
Alexander Paul
Regional Sales Manager Europe
Alexander joined AJW Group in 2003 as an Account Manager responsible for the German-speaking markets. This role rapidly evolved to encompass the African and Asian regions, and he was appointed Sales Team Leader before transitioning into his current Business Development role in 2016.
Over two decades with AJW, he has gained extensive knowledge and expertise as the aviation market has evolved, developing a thorough understanding of customer needs through periods of industry growth and challenge. His ability to build strong, long-standing customer relationships through adept, customer-focused communications has established him as a trusted advisor to AJW's growing European and African customer base.
Alexander plays a crucial liaison role between AJW's support teams and customers across his regions, ensuring seamless service delivery and identifying opportunities to expand AJW's product and service offerings. His deep market insight and established relationships strengthen AJW's competitive position in these strategically important markets.
Nick Ward
SVP Global Sales & Business Development
Ian Wray
Business Development Manager - Major Assets
Nick Ward
SVP Global Sales & Business Development
As Senior Vice President of Global Sales & Business Development, Nick leads AJW Group's efforts to build and strengthen strategic customer relationships worldwide. Since joining AJW in 2011, he has played a pivotal role in expanding the Group's global presence, first by establishing the China operation and subsequently by developing key accounts across the region.
Today, Nick oversees the global Business Development Team, a dynamic, multicultural group dedicated to introducing AJW's products and services to customers across the globe. With a clear focus on nurturing long-term relationships and delivering exceptional customer experiences, Nick and his team are driven by a mission to uncover and maximise opportunities in the global marketplace.
Nick's strategic leadership and deep market insight strengthen AJW's competitive position and support the organisation's continued expansion into new and emerging markets.
Ian Wray
Business Development Manager - Major Assets
As Business Development Manager for Major Assets, Ian is responsible for nurturing relationships with AJW Group's key customers and maximising the opportunities presented by the Group's global marketplace. Since joining AJW in August 2023, he has focused on understanding customer needs and aligning tailored solutions to support their success.
With over three decades of experience in the aerospace sector, Ian brings a strong background in sales and a deep understanding of the industry's demands. His extensive expertise enables him to develop strategic solutions that drive value for both AJW and its customers, whilst identifying growth opportunities within the major assets portfolio.
Ian's customer-centric approach and sector knowledge strengthen AJW's ability to serve large-scale customer requirements and support the organisation's continued expansion in this strategically important market segment.
David Shorter
Head of PBH
Evette Langford
Director of Commercial & Supplier Management
Clyde Buntrock
Chief Executive Officer AJW Aviation
David Shorter
Head of PBH
As Head of PBH, David is responsible for the management of and service delivery to our contracted PBH & Pool Access customers and co-ordinates all operational support.
David joined AJW in 2007 after six years at British Airways and British Mediterranean Airways. His excellent customer service skills, together with supply chain and technical knowledge, always enable him to deliver a high level of support beyond customer expectations.
Evette Langford
Director of Commercial & Supplier Management
Evette is the Director of Commercial & Supplier Management at AJW Group, where she has worked for over 26 years. She acts as an enabler for AJW's Customer Services' digitalisation and process transformation, supporting growth through automation, integration, and digitalisation of systems and processes.
Her main responsibilities include identifying and implementing opportunities for simplification, efficiency, and enhancement to deliver process improvements, customer satisfaction, cost reduction, and revenue growth. With extensive knowledge of all aspects of the business, Evette is an integral part of AJW's Commercial team, making a significant contribution to the organisation's continued commercial success.
Clyde Buntrock
Chief Executive Officer AJW Aviation
As Chief Executive Officer of AJW Aviation, Clyde leads the organisation's strategic direction and oversees operational excellence across the Group. Drawing on extensive global experience in logistics, supply chain, and digital transformation, he is dedicated to driving innovation and ensuring operational efficiency within the aviation sector.
A Fellow of the Chartered Institute of Logistics and Transport, Clyde is committed to aligning key strategic initiatives with financial planning to support sustainable business success and growth. He champions collaborative teams, nurtures talent development, and fosters a positive, results-driven culture that extends across AJW and its partners.
Clyde's strategic leadership and operational expertise strengthen AJW's position as a global leader in aviation support services, whilst ensuring the organisation remains agile and responsive to evolving market demands.
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
Leigh Gogo
Director of Strategic Operations
Lindsay Cooper
Director of Asset Management
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
As Head of Strategic Sourcing Management, Lauren is responsible for evaluating supplier tenders and negotiating contracts for some of the company's largest investments, such as our solar project and logistics tenders. She also leads the execution of the AJW Procurement Strategy for the Component Repair and Overhaul team.
An MCIPS Chartered Procurement Professional with 20 years’ experience in strategic procurement, Lauren is a proactive, confident, and dynamic individual adept at managing commodities, negotiating contracts and nurturing supplier and stakeholder relationships.
When not at work, Lauren loves travelling the world, keeping active with Yoga, hiking, and paddle boarding, and relaxing at home with a good book and a cup of tea.
Leigh Gogo
Director of Strategic Operations
Based in Montréal, Canada, Leigh serves as AJW Technique's Director of Strategic Operations. With extensive experience in aftermarket support, she leverages her expertise to enhance operational efficiency, drive business growth, and position the company for long-term success.
Known for her professionalism and dedication when working with colleagues and customers alike, Leigh fosters cross-team collaboration and is instrumental in maximising company profitability. A skilled problem-solver and decision-maker, she combines critical thinking and sound judgment with advanced risk management techniques to address operational challenges and implement innovative solutions.
Her strategic approach to operations strengthens AJW Technique's competitive position and supports sustained growth across the MRO sector.
Lindsay Cooper
Director of Asset Management
With over 25 years of experience at AJW, Lindsay has acquired a holistic understanding of the company's operations across Sales, Commercial, and Sales Operations. As Director of Asset Management, she manages all aspects of third-party consignment stock, from material arrival through component management, and coordinates commercial contractual reporting requirements, delivering performance reporting and building lasting relationships with consignors.
Lindsay brings her versatile skill set, extensive Quantum knowledge, and problem-solving mindset to deliver innovative solutions in the Major Asset environment. At the same time, her strategic approach to asset management and consignment coordination strengthens AJW's operational resilience and customer partnerships.
Louis Philippe Mallette
Chief Executive Officer AJW Technique
Mark McConnell
Business Development Manager - Europe
Georgina Arthurs
CRO Manager
Louis Philippe Mallette
Chief Executive Officer AJW Technique
As Chief Executive Officer of AJW Technique, Louis leads the Group's MRO facility in Montréal, Canada, bringing more than 25 years of international operational and strategic expertise to the role. He is responsible for driving the facility's growth and operational excellence, drawing on extensive experience leading multidisciplinary teams and managing complex projects across our global markets.
Fluent in English, French, and Spanish, Louis is recognised for building strong relationships, fostering high-performing teams and delivering sustainable business growth. Since joining AJW Technique as Senior Vice President in 2021, he has played a pivotal role in the company's development. Appointed President in 2024 and subsequently promoted to Chief Executive Officer in 2026, he has successfully led the organisation through a period of renewed growth and transformation, further strengthening its position as a leading independent MRO provider.
Beyond AJW, Louis is committed to advancing the wider aerospace sector through his role as President of the MRO Workgroup at Aéro Montréal. In this capacity, he supports Québec's aerospace cluster, championing collaboration, competitiveness, and sustainable progress across the industry.
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Georgina Arthurs
CRO Manager
As CRO Manager, Georgina oversees the direct support and management of the CRO team. Her responsibilities include managing team KPIs, presenting ideas for continuous improvement, and ensuring effective cost management and supplier performance. A strong leader who is particularly adept at communicating with internal and external stakeholders, she strives to maintain excellent working relationships.
Georgina joined AJW in 2016 as a Core Customer Service Executive, bringing a wealth of customer service experience. She then moved to the Tactical Buying & Expediting (TB&E) Team progressing to the role of Senior Customer Repairs Team Leader before being appointed to her current role. She has completed several leadership training programmes, which have enabled her to hone her people management skills.
When not immersed in the world of aviation, Georgina enjoys spending time with family and friends and jetting off to relaxing holidays. She also enjoys attending concerts and ensures she always has one to look forward to!
Georgina.Arthurs@ajw-group.com
Scott Symington
Chief Commercial Officer
Simon Merriott
SVP Customer Service
Alexander Paul
Regional Sales Manager Europe
Scott Symington
Chief Commercial Officer
As Chief Commercial Officer of AJW Group, Scott is responsible for shaping and delivering the Group's commercial strategy across its diverse portfolio of businesses. Working closely with the Executive team and leaders across the organisation, he helps drive global business performance, operational effectiveness, and supply chain excellence.
With almost four decades of experience spanning airlines, aircraft leasing, OEMs, and the MRO sector, Scott has built and led high-performing commercial, sales, marketing, procurement, and supply chain teams across multiple aviation disciplines. Throughout his career, he has developed innovative growth strategies, managed complex leasing and aviation service programmes, and negotiated major commercial agreements across international markets.
Scott holds an Executive MBA with Distinction and is passionate about working with colleagues, customers, and industry partners to identify opportunities for growth and improvement. His extensive sector knowledge and strategic leadership continue to support AJW's growth and strengthen its position within the global aviation aftermarket.
Simon Merriott
SVP Customer Service
As Senior Vice President of Customer Service for AJW Group, Simon leads the Group's efforts to deliver exceptional service and operational excellence across a diverse global customer base. With over two decades of experience within the organisation, he ensures seamless support and tailored solutions for every customer interaction.
Having built a comprehensive understanding of logistics, operations, and contract management throughout his career, Simon combines practical expertise with a deep commitment to customer satisfaction. He oversees all aspects of customer service delivery, working closely with teams across MRO, technical, logistics, procurement, and commercial functions to ensure customer needs are met with precision and care.
Simon's collaborative leadership and operational insight strengthen AJW's ability to anticipate customer requirements and deliver responsive, high-quality support that drives long-term partnerships and customer success.
Alexander Paul
Regional Sales Manager Europe
Alexander joined AJW Group in 2003 as an Account Manager responsible for the German-speaking markets. This role rapidly evolved to encompass the African and Asian regions, and he was appointed Sales Team Leader before transitioning into his current Business Development role in 2016.
Over two decades with AJW, he has gained extensive knowledge and expertise as the aviation market has evolved, developing a thorough understanding of customer needs through periods of industry growth and challenge. His ability to build strong, long-standing customer relationships through adept, customer-focused communications has established him as a trusted advisor to AJW's growing European and African customer base.
Alexander plays a crucial liaison role between AJW's support teams and customers across his regions, ensuring seamless service delivery and identifying opportunities to expand AJW's product and service offerings. His deep market insight and established relationships strengthen AJW's competitive position in these strategically important markets.
Nick Ward
SVP Global Sales & Business Development
Ian Wray
Business Development Manager - Major Assets
Nick Ward
SVP Global Sales & Business Development
As Senior Vice President of Global Sales & Business Development, Nick leads AJW Group's efforts to build and strengthen strategic customer relationships worldwide. Since joining AJW in 2011, he has played a pivotal role in expanding the Group's global presence, first by establishing the China operation and subsequently by developing key accounts across the region.
Today, Nick oversees the global Business Development Team, a dynamic, multicultural group dedicated to introducing AJW's products and services to customers across the globe. With a clear focus on nurturing long-term relationships and delivering exceptional customer experiences, Nick and his team are driven by a mission to uncover and maximise opportunities in the global marketplace.
Nick's strategic leadership and deep market insight strengthen AJW's competitive position and support the organisation's continued expansion into new and emerging markets.
Ian Wray
Business Development Manager - Major Assets
As Business Development Manager for Major Assets, Ian is responsible for nurturing relationships with AJW Group's key customers and maximising the opportunities presented by the Group's global marketplace. Since joining AJW in August 2023, he has focused on understanding customer needs and aligning tailored solutions to support their success.
With over three decades of experience in the aerospace sector, Ian brings a strong background in sales and a deep understanding of the industry's demands. His extensive expertise enables him to develop strategic solutions that drive value for both AJW and its customers, whilst identifying growth opportunities within the major assets portfolio.
Ian's customer-centric approach and sector knowledge strengthen AJW's ability to serve large-scale customer requirements and support the organisation's continued expansion in this strategically important market segment.
David Shorter
Head of PBH
Evette Langford
Director of Commercial & Supplier Management
David Shorter
Head of PBH
As Head of PBH, David is responsible for the management of and service delivery to our contracted PBH & Pool Access customers and co-ordinates all operational support.
David joined AJW in 2007 after six years at British Airways and British Mediterranean Airways. His excellent customer service skills, together with supply chain and technical knowledge, always enable him to deliver a high level of support beyond customer expectations.
Evette Langford
Director of Commercial & Supplier Management
Evette is the Director of Commercial & Supplier Management at AJW Group, where she has worked for over 26 years. She acts as an enabler for AJW's Customer Services' digitalisation and process transformation, supporting growth through automation, integration, and digitalisation of systems and processes.
Her main responsibilities include identifying and implementing opportunities for simplification, efficiency, and enhancement to deliver process improvements, customer satisfaction, cost reduction, and revenue growth. With extensive knowledge of all aspects of the business, Evette is an integral part of AJW's Commercial team, making a significant contribution to the organisation's continued commercial success.
Clyde Buntrock
Chief Executive Officer AJW Aviation
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
Clyde Buntrock
Chief Executive Officer AJW Aviation
As Chief Executive Officer of AJW Aviation, Clyde leads the organisation's strategic direction and oversees operational excellence across the Group. Drawing on extensive global experience in logistics, supply chain, and digital transformation, he is dedicated to driving innovation and ensuring operational efficiency within the aviation sector.
A Fellow of the Chartered Institute of Logistics and Transport, Clyde is committed to aligning key strategic initiatives with financial planning to support sustainable business success and growth. He champions collaborative teams, nurtures talent development, and fosters a positive, results-driven culture that extends across AJW and its partners.
Clyde's strategic leadership and operational expertise strengthen AJW's position as a global leader in aviation support services, whilst ensuring the organisation remains agile and responsive to evolving market demands.
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
As Head of Strategic Sourcing Management, Lauren is responsible for evaluating supplier tenders and negotiating contracts for some of the company's largest investments, such as our solar project and logistics tenders. She also leads the execution of the AJW Procurement Strategy for the Component Repair and Overhaul team.
An MCIPS Chartered Procurement Professional with 20 years’ experience in strategic procurement, Lauren is a proactive, confident, and dynamic individual adept at managing commodities, negotiating contracts and nurturing supplier and stakeholder relationships.
When not at work, Lauren loves travelling the world, keeping active with Yoga, hiking, and paddle boarding, and relaxing at home with a good book and a cup of tea.
Leigh Gogo
Director of Strategic Operations
Lindsay Cooper
Director of Asset Management
Leigh Gogo
Director of Strategic Operations
Based in Montréal, Canada, Leigh serves as AJW Technique's Director of Strategic Operations. With extensive experience in aftermarket support, she leverages her expertise to enhance operational efficiency, drive business growth, and position the company for long-term success.
Known for her professionalism and dedication when working with colleagues and customers alike, Leigh fosters cross-team collaboration and is instrumental in maximising company profitability. A skilled problem-solver and decision-maker, she combines critical thinking and sound judgment with advanced risk management techniques to address operational challenges and implement innovative solutions.
Her strategic approach to operations strengthens AJW Technique's competitive position and supports sustained growth across the MRO sector.
Lindsay Cooper
Director of Asset Management
With over 25 years of experience at AJW, Lindsay has acquired a holistic understanding of the company's operations across Sales, Commercial, and Sales Operations. As Director of Asset Management, she manages all aspects of third-party consignment stock, from material arrival through component management, and coordinates commercial contractual reporting requirements, delivering performance reporting and building lasting relationships with consignors.
Lindsay brings her versatile skill set, extensive Quantum knowledge, and problem-solving mindset to deliver innovative solutions in the Major Asset environment. At the same time, her strategic approach to asset management and consignment coordination strengthens AJW's operational resilience and customer partnerships.
Louis Philippe Mallette
Chief Executive Officer AJW Technique
Mark McConnell
Business Development Manager - Europe
Louis Philippe Mallette
Chief Executive Officer AJW Technique
As Chief Executive Officer of AJW Technique, Louis leads the Group's MRO facility in Montréal, Canada, bringing more than 25 years of international operational and strategic expertise to the role. He is responsible for driving the facility's growth and operational excellence, drawing on extensive experience leading multidisciplinary teams and managing complex projects across our global markets.
Fluent in English, French, and Spanish, Louis is recognised for building strong relationships, fostering high-performing teams and delivering sustainable business growth. Since joining AJW Technique as Senior Vice President in 2021, he has played a pivotal role in the company's development. Appointed President in 2024 and subsequently promoted to Chief Executive Officer in 2026, he has successfully led the organisation through a period of renewed growth and transformation, further strengthening its position as a leading independent MRO provider.
Beyond AJW, Louis is committed to advancing the wider aerospace sector through his role as President of the MRO Workgroup at Aéro Montréal. In this capacity, he supports Québec's aerospace cluster, championing collaboration, competitiveness, and sustainable progress across the industry.
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Georgina Arthurs
CRO Manager
Scott Symington
Chief Commercial Officer
Georgina Arthurs
CRO Manager
As CRO Manager, Georgina oversees the direct support and management of the CRO team. Her responsibilities include managing team KPIs, presenting ideas for continuous improvement, and ensuring effective cost management and supplier performance. A strong leader who is particularly adept at communicating with internal and external stakeholders, she strives to maintain excellent working relationships.
Georgina joined AJW in 2016 as a Core Customer Service Executive, bringing a wealth of customer service experience. She then moved to the Tactical Buying & Expediting (TB&E) Team progressing to the role of Senior Customer Repairs Team Leader before being appointed to her current role. She has completed several leadership training programmes, which have enabled her to hone her people management skills.
When not immersed in the world of aviation, Georgina enjoys spending time with family and friends and jetting off to relaxing holidays. She also enjoys attending concerts and ensures she always has one to look forward to!
Georgina.Arthurs@ajw-group.com
Scott Symington
Chief Commercial Officer
As Chief Commercial Officer of AJW Group, Scott is responsible for shaping and delivering the Group's commercial strategy across its diverse portfolio of businesses. Working closely with the Executive team and leaders across the organisation, he helps drive global business performance, operational effectiveness, and supply chain excellence.
With almost four decades of experience spanning airlines, aircraft leasing, OEMs, and the MRO sector, Scott has built and led high-performing commercial, sales, marketing, procurement, and supply chain teams across multiple aviation disciplines. Throughout his career, he has developed innovative growth strategies, managed complex leasing and aviation service programmes, and negotiated major commercial agreements across international markets.
Scott holds an Executive MBA with Distinction and is passionate about working with colleagues, customers, and industry partners to identify opportunities for growth and improvement. His extensive sector knowledge and strategic leadership continue to support AJW's growth and strengthen its position within the global aviation aftermarket.
Simon Merriott
SVP Customer Service
Alexander Paul
Regional Sales Manager Europe
Simon Merriott
SVP Customer Service
As Senior Vice President of Customer Service for AJW Group, Simon leads the Group's efforts to deliver exceptional service and operational excellence across a diverse global customer base. With over two decades of experience within the organisation, he ensures seamless support and tailored solutions for every customer interaction.
Having built a comprehensive understanding of logistics, operations, and contract management throughout his career, Simon combines practical expertise with a deep commitment to customer satisfaction. He oversees all aspects of customer service delivery, working closely with teams across MRO, technical, logistics, procurement, and commercial functions to ensure customer needs are met with precision and care.
Simon's collaborative leadership and operational insight strengthen AJW's ability to anticipate customer requirements and deliver responsive, high-quality support that drives long-term partnerships and customer success.
Alexander Paul
Regional Sales Manager Europe
Alexander joined AJW Group in 2003 as an Account Manager responsible for the German-speaking markets. This role rapidly evolved to encompass the African and Asian regions, and he was appointed Sales Team Leader before transitioning into his current Business Development role in 2016.
Over two decades with AJW, he has gained extensive knowledge and expertise as the aviation market has evolved, developing a thorough understanding of customer needs through periods of industry growth and challenge. His ability to build strong, long-standing customer relationships through adept, customer-focused communications has established him as a trusted advisor to AJW's growing European and African customer base.
Alexander plays a crucial liaison role between AJW's support teams and customers across his regions, ensuring seamless service delivery and identifying opportunities to expand AJW's product and service offerings. His deep market insight and established relationships strengthen AJW's competitive position in these strategically important markets.
Nick Ward
SVP Global Sales & Business Development
Ian Wray
Business Development Manager - Major Assets
Nick Ward
SVP Global Sales & Business Development
As Senior Vice President of Global Sales & Business Development, Nick leads AJW Group's efforts to build and strengthen strategic customer relationships worldwide. Since joining AJW in 2011, he has played a pivotal role in expanding the Group's global presence, first by establishing the China operation and subsequently by developing key accounts across the region.
Today, Nick oversees the global Business Development Team, a dynamic, multicultural group dedicated to introducing AJW's products and services to customers across the globe. With a clear focus on nurturing long-term relationships and delivering exceptional customer experiences, Nick and his team are driven by a mission to uncover and maximise opportunities in the global marketplace.
Nick's strategic leadership and deep market insight strengthen AJW's competitive position and support the organisation's continued expansion into new and emerging markets.
Ian Wray
Business Development Manager - Major Assets
As Business Development Manager for Major Assets, Ian is responsible for nurturing relationships with AJW Group's key customers and maximising the opportunities presented by the Group's global marketplace. Since joining AJW in August 2023, he has focused on understanding customer needs and aligning tailored solutions to support their success.
With over three decades of experience in the aerospace sector, Ian brings a strong background in sales and a deep understanding of the industry's demands. His extensive expertise enables him to develop strategic solutions that drive value for both AJW and its customers, whilst identifying growth opportunities within the major assets portfolio.
Ian's customer-centric approach and sector knowledge strengthen AJW's ability to serve large-scale customer requirements and support the organisation's continued expansion in this strategically important market segment.
David Shorter
Head of PBH
David Shorter
Head of PBH
As Head of PBH, David is responsible for the management of and service delivery to our contracted PBH & Pool Access customers and co-ordinates all operational support.
David joined AJW in 2007 after six years at British Airways and British Mediterranean Airways. His excellent customer service skills, together with supply chain and technical knowledge, always enable him to deliver a high level of support beyond customer expectations.
Evette Langford
Director of Commercial & Supplier Management
Evette Langford
Director of Commercial & Supplier Management
Evette is the Director of Commercial & Supplier Management at AJW Group, where she has worked for over 26 years. She acts as an enabler for AJW's Customer Services' digitalisation and process transformation, supporting growth through automation, integration, and digitalisation of systems and processes.
Her main responsibilities include identifying and implementing opportunities for simplification, efficiency, and enhancement to deliver process improvements, customer satisfaction, cost reduction, and revenue growth. With extensive knowledge of all aspects of the business, Evette is an integral part of AJW's Commercial team, making a significant contribution to the organisation's continued commercial success.
Clyde Buntrock
Chief Executive Officer AJW Aviation
Clyde Buntrock
Chief Executive Officer AJW Aviation
As Chief Executive Officer of AJW Aviation, Clyde leads the organisation's strategic direction and oversees operational excellence across the Group. Drawing on extensive global experience in logistics, supply chain, and digital transformation, he is dedicated to driving innovation and ensuring operational efficiency within the aviation sector.
A Fellow of the Chartered Institute of Logistics and Transport, Clyde is committed to aligning key strategic initiatives with financial planning to support sustainable business success and growth. He champions collaborative teams, nurtures talent development, and fosters a positive, results-driven culture that extends across AJW and its partners.
Clyde's strategic leadership and operational expertise strengthen AJW's position as a global leader in aviation support services, whilst ensuring the organisation remains agile and responsive to evolving market demands.
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
Lauren Tyler (MCIPS Chartered)
Head of Strategic Sourcing Management
As Head of Strategic Sourcing Management, Lauren is responsible for evaluating supplier tenders and negotiating contracts for some of the company's largest investments, such as our solar project and logistics tenders. She also leads the execution of the AJW Procurement Strategy for the Component Repair and Overhaul team.
An MCIPS Chartered Procurement Professional with 20 years’ experience in strategic procurement, Lauren is a proactive, confident, and dynamic individual adept at managing commodities, negotiating contracts and nurturing supplier and stakeholder relationships.
When not at work, Lauren loves travelling the world, keeping active with Yoga, hiking, and paddle boarding, and relaxing at home with a good book and a cup of tea.
Leigh Gogo
Director of Strategic Operations
Leigh Gogo
Director of Strategic Operations
Based in Montréal, Canada, Leigh serves as AJW Technique's Director of Strategic Operations. With extensive experience in aftermarket support, she leverages her expertise to enhance operational efficiency, drive business growth, and position the company for long-term success.
Known for her professionalism and dedication when working with colleagues and customers alike, Leigh fosters cross-team collaboration and is instrumental in maximising company profitability. A skilled problem-solver and decision-maker, she combines critical thinking and sound judgment with advanced risk management techniques to address operational challenges and implement innovative solutions.
Her strategic approach to operations strengthens AJW Technique's competitive position and supports sustained growth across the MRO sector.
Lindsay Cooper
Director of Asset Management
Lindsay Cooper
Director of Asset Management
With over 25 years of experience at AJW, Lindsay has acquired a holistic understanding of the company's operations across Sales, Commercial, and Sales Operations. As Director of Asset Management, she manages all aspects of third-party consignment stock, from material arrival through component management, and coordinates commercial contractual reporting requirements, delivering performance reporting and building lasting relationships with consignors.
Lindsay brings her versatile skill set, extensive Quantum knowledge, and problem-solving mindset to deliver innovative solutions in the Major Asset environment. At the same time, her strategic approach to asset management and consignment coordination strengthens AJW's operational resilience and customer partnerships.
Louis Philippe Mallette
Chief Executive Officer AJW Technique
Louis Philippe Mallette
Chief Executive Officer AJW Technique
As Chief Executive Officer of AJW Technique, Louis leads the Group's MRO facility in Montréal, Canada, bringing more than 25 years of international operational and strategic expertise to the role. He is responsible for driving the facility's growth and operational excellence, drawing on extensive experience leading multidisciplinary teams and managing complex projects across our global markets.
Fluent in English, French, and Spanish, Louis is recognised for building strong relationships, fostering high-performing teams and delivering sustainable business growth. Since joining AJW Technique as Senior Vice President in 2021, he has played a pivotal role in the company's development. Appointed President in 2024 and subsequently promoted to Chief Executive Officer in 2026, he has successfully led the organisation through a period of renewed growth and transformation, further strengthening its position as a leading independent MRO provider.
Beyond AJW, Louis is committed to advancing the wider aerospace sector through his role as President of the MRO Workgroup at Aéro Montréal. In this capacity, he supports Québec's aerospace cluster, championing collaboration, competitiveness, and sustainable progress across the industry.
Mark McConnell
Business Development Manager - Europe
Mark McConnell
Business Development Manager - Europe
As Business Development Manager for the European region, Mark is responsible for nurturing relationships with key customers, maximising opportunities and growth, and expanding AJW's business reach within the region.
A qualified aircraft manufacturing engineer, Mark brings nearly four decades of customer-facing experience to his role. His strong track record demonstrates a commitment to driving customer satisfaction, fostering long-term partnerships, and delivering sustainable growth. His deep industry insight and dedication to excellence enable him to develop tailored solutions that address customer needs and support operational success.
Mark's engineering background, combined with his extensive commercial experience, strengthens AJW's ability to serve European customers with both technical acumen and strategic business support, positioning the organisation for continued expansion in this key market.
Georgina Arthurs
CRO Manager
Georgina Arthurs
CRO Manager
As CRO Manager, Georgina oversees the direct support and management of the CRO team. Her responsibilities include managing team KPIs, presenting ideas for continuous improvement, and ensuring effective cost management and supplier performance. A strong leader who is particularly adept at communicating with internal and external stakeholders, she strives to maintain excellent working relationships.
Georgina joined AJW in 2016 as a Core Customer Service Executive, bringing a wealth of customer service experience. She then moved to the Tactical Buying & Expediting (TB&E) Team progressing to the role of Senior Customer Repairs Team Leader before being appointed to her current role. She has completed several leadership training programmes, which have enabled her to hone her people management skills.
When not immersed in the world of aviation, Georgina enjoys spending time with family and friends and jetting off to relaxing holidays. She also enjoys attending concerts and ensures she always has one to look forward to!
Georgina.Arthurs@ajw-group.com
Scott Symington
Chief Commercial Officer
Scott Symington
Chief Commercial Officer
As Chief Commercial Officer of AJW Group, Scott is responsible for shaping and delivering the Group's commercial strategy across its diverse portfolio of businesses. Working closely with the Executive team and leaders across the organisation, he helps drive global business performance, operational effectiveness, and supply chain excellence.
With almost four decades of experience spanning airlines, aircraft leasing, OEMs, and the MRO sector, Scott has built and led high-performing commercial, sales, marketing, procurement, and supply chain teams across multiple aviation disciplines. Throughout his career, he has developed innovative growth strategies, managed complex leasing and aviation service programmes, and negotiated major commercial agreements across international markets.
Scott holds an Executive MBA with Distinction and is passionate about working with colleagues, customers, and industry partners to identify opportunities for growth and improvement. His extensive sector knowledge and strategic leadership continue to support AJW's growth and strengthen its position within the global aviation aftermarket.
Simon Merriott
SVP Customer Service
Simon Merriott
SVP Customer Service
As Senior Vice President of Customer Service for AJW Group, Simon leads the Group's efforts to deliver exceptional service and operational excellence across a diverse global customer base. With over two decades of experience within the organisation, he ensures seamless support and tailored solutions for every customer interaction.
Having built a comprehensive understanding of logistics, operations, and contract management throughout his career, Simon combines practical expertise with a deep commitment to customer satisfaction. He oversees all aspects of customer service delivery, working closely with teams across MRO, technical, logistics, procurement, and commercial functions to ensure customer needs are met with precision and care.
Simon's collaborative leadership and operational insight strengthen AJW's ability to anticipate customer requirements and deliver responsive, high-quality support that drives long-term partnerships and customer success.
Alexander Paul
Regional Sales Manager Europe
Alexander Paul
Regional Sales Manager Europe
Alexander joined AJW Group in 2003 as an Account Manager responsible for the German-speaking markets. This role rapidly evolved to encompass the African and Asian regions, and he was appointed Sales Team Leader before transitioning into his current Business Development role in 2016.
Over two decades with AJW, he has gained extensive knowledge and expertise as the aviation market has evolved, developing a thorough understanding of customer needs through periods of industry growth and challenge. His ability to build strong, long-standing customer relationships through adept, customer-focused communications has established him as a trusted advisor to AJW's growing European and African customer base.
Alexander plays a crucial liaison role between AJW's support teams and customers across his regions, ensuring seamless service delivery and identifying opportunities to expand AJW's product and service offerings. His deep market insight and established relationships strengthen AJW's competitive position in these strategically important markets.
Nick Ward
SVP Global Sales & Business Development
Nick Ward
SVP Global Sales & Business Development
As Senior Vice President of Global Sales & Business Development, Nick leads AJW Group's efforts to build and strengthen strategic customer relationships worldwide. Since joining AJW in 2011, he has played a pivotal role in expanding the Group's global presence, first by establishing the China operation and subsequently by developing key accounts across the region.
Today, Nick oversees the global Business Development Team, a dynamic, multicultural group dedicated to introducing AJW's products and services to customers across the globe. With a clear focus on nurturing long-term relationships and delivering exceptional customer experiences, Nick and his team are driven by a mission to uncover and maximise opportunities in the global marketplace.
Nick's strategic leadership and deep market insight strengthen AJW's competitive position and support the organisation's continued expansion into new and emerging markets.
Ian Wray
Business Development Manager - Major Assets
Ian Wray
Business Development Manager - Major Assets
As Business Development Manager for Major Assets, Ian is responsible for nurturing relationships with AJW Group's key customers and maximising the opportunities presented by the Group's global marketplace. Since joining AJW in August 2023, he has focused on understanding customer needs and aligning tailored solutions to support their success.
With over three decades of experience in the aerospace sector, Ian brings a strong background in sales and a deep understanding of the industry's demands. His extensive expertise enables him to develop strategic solutions that drive value for both AJW and its customers, whilst identifying growth opportunities within the major assets portfolio.
Ian's customer-centric approach and sector knowledge strengthen AJW's ability to serve large-scale customer requirements and support the organisation's continued expansion in this strategically important market segment.
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