24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
We maintain our competitive advantage by continuously improving operating performance and customer experience through an IT and Digital strategy that is aligned to customer and business needs.
Integrated solutions allow seamless communication and coordination across the supply chain, which reduces waste, increases accuracy, transparency and speed of delivery. We leverage mature, proven industry tools for our core systems; enhanced by the best-of-breed modern technologies; delivered through an agile, responsive methodology.
Interested in finding out more? Contact AJW
Effective analytics of historic patterns on aircraft parts that need repair and maintenance has always played a pivotal role in how we plan and prioritise orders. This data, along with our aftermarket expertise, allows us to reduce turn-around times and ensure the right parts are in the right place at the right time to optimise network stock availability and reduce working capital.
Interested in finding out more? Contact AJW
Built on in-house technologies, we offer our customers and partners seamless access to their quotes, orders and accounts through the AJW Customer Portal. Responsive, interactive and available on phones, tablets and computers, users have immediate access to part certification, quote and order information with real-time and transparent order tracking from their desk or on the go.
Interested in finding out more? Contact AJW
We also offer direct integration with our customers equipment, software and core systems allowing orders to be raised and automatically placed into our system for straight-through-processing.
The AJW Customer Portal allows for easier collaboration and communication with a chat function. This interactive interface enables customers to check the status of their orders and their history with an operator in real-time. This enhanced experience is faster and less prone to error while ensuring that the data and process remain integrated.
Dashboards, reports and analytics also form part of our offering.
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald joined AJW Group in 2019 as Data Warehouse Manager and progressed to Data & Analytics Director, championing the responsible and strategic use of data across the organisation. He plays a pivotal role in AJW's digital transformation journey, working with the Digital Team to drive growth and expansion whilst ensuring system security and data protection.
A skilled IT professional with extensive experience across multiple industries, Donald brings expertise in business analysis, systems support, and data management. His strong commitment to continuous learning and skill development enables him to lead AJW's data and analytics function effectively, supporting the company's position as a global, innovative aviation leader.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security and Governance Director. With over 20 years of experience in digital security management, he leads AJW's data privacy and security strategy, ensuring robust security foundations across all digital transformation initiatives.
Drawing on an impressive career with nationally and globally renowned organisations, including roles as Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau, Ian brings strategic expertise and proven leadership to his position.
His focus on embedding security governance into AJW's digital infrastructure strengthens the organisation's resilience and protects critical business operations.
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald joined AJW Group in 2019 as Data Warehouse Manager and progressed to Data & Analytics Director, championing the responsible and strategic use of data across the organisation. He plays a pivotal role in AJW's digital transformation journey, working with the Digital Team to drive growth and expansion whilst ensuring system security and data protection.
A skilled IT professional with extensive experience across multiple industries, Donald brings expertise in business analysis, systems support, and data management. His strong commitment to continuous learning and skill development enables him to lead AJW's data and analytics function effectively, supporting the company's position as a global, innovative aviation leader.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security and Governance Director. With over 20 years of experience in digital security management, he leads AJW's data privacy and security strategy, ensuring robust security foundations across all digital transformation initiatives.
Drawing on an impressive career with nationally and globally renowned organisations, including roles as Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau, Ian brings strategic expertise and proven leadership to his position.
His focus on embedding security governance into AJW's digital infrastructure strengthens the organisation's resilience and protects critical business operations.
Donald Parsons
Data & Analytics Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald joined AJW Group in 2019 as Data Warehouse Manager and progressed to Data & Analytics Director, championing the responsible and strategic use of data across the organisation. He plays a pivotal role in AJW's digital transformation journey, working with the Digital Team to drive growth and expansion whilst ensuring system security and data protection.
A skilled IT professional with extensive experience across multiple industries, Donald brings expertise in business analysis, systems support, and data management. His strong commitment to continuous learning and skill development enables him to lead AJW's data and analytics function effectively, supporting the company's position as a global, innovative aviation leader.
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security and Governance Director. With over 20 years of experience in digital security management, he leads AJW's data privacy and security strategy, ensuring robust security foundations across all digital transformation initiatives.
Drawing on an impressive career with nationally and globally renowned organisations, including roles as Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau, Ian brings strategic expertise and proven leadership to his position.
His focus on embedding security governance into AJW's digital infrastructure strengthens the organisation's resilience and protects critical business operations.
Donald Parsons
Data & Analytics Director
Donald Parsons
Data & Analytics Director
Donald joined AJW Group in 2019 as Data Warehouse Manager and progressed to Data & Analytics Director, championing the responsible and strategic use of data across the organisation. He plays a pivotal role in AJW's digital transformation journey, working with the Digital Team to drive growth and expansion whilst ensuring system security and data protection.
A skilled IT professional with extensive experience across multiple industries, Donald brings expertise in business analysis, systems support, and data management. His strong commitment to continuous learning and skill development enables him to lead AJW's data and analytics function effectively, supporting the company's position as a global, innovative aviation leader.
Ian Parker
Security & Operations Director
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security and Governance Director. With over 20 years of experience in digital security management, he leads AJW's data privacy and security strategy, ensuring robust security foundations across all digital transformation initiatives.
Drawing on an impressive career with nationally and globally renowned organisations, including roles as Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau, Ian brings strategic expertise and proven leadership to his position.
His focus on embedding security governance into AJW's digital infrastructure strengthens the organisation's resilience and protects critical business operations.
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