3 Jun 2024
The ALTA CCMA & MRO Conference is the premier technical purchasing and aviation maintenance conference in Latin America. It brings together the industry to promote dialogue on current issues and facilitates networking between suppliers and airlines.
If you'd like to arrange to meet with one of our team, please get in touch below.
Select the person below who you wish to meet with and get in touch
Laura Salado
Senior Customer Service Executive – Repairs
Wilmer Lopez
Regional Sales Director Latin America
Laura Salado
Senior Customer Service Executive – Repairs
As a Senior Customer Service Executive at AJW, Laura Salado’s primary role is to look after Repair Management Contracts. She expedites customer orders and queries and liaises with workshops. When not involved with customers directly, she works with her team to ensure their productivity and efficiency in servicing clients.
Joining AJW in 2012, Laura held various customer service positions starting as an MRO executive in the PBH team where she looked after a portfolio of contracted customers. From here, she moved into the Ad-Hoc team where she was responsible for the non-PBH customers and looked after the Repairs Management Customers and non-contracted customers.
Laura was promoted to Senior Customer Service Executive in 2018 where she took on more responsibility assisting with the running of the team and reporting duties.
Whilst living in Spain, Laura attained a Bachelor of Arts degree and subsequently moved into positions in administration and customer service roles, including airline reception, when moving to the UK.
When not working to ensure complete customer satisfaction, Laura enjoys spending time with her family, cooking, being by the seaside, and getting lost in a good book.
Wilmer Lopez
Regional Sales Director Latin America
Wilmer has over 20 years' experience working throughout Latin America and in the aviation industry. Prior to joining AJW Group, Wilmer served as Maintenance Planning & Control Production Chief and Contracts Negotiator at Avianca. Wilmer's core responsibilities revolve around business development in the Latin America region, maintaining and developing accounts, as well as customer relationships.
Laura Salado
Senior Customer Service Executive – Repairs
Wilmer Lopez
Regional Sales Director Latin America
Laura Salado
Senior Customer Service Executive – Repairs
As a Senior Customer Service Executive at AJW, Laura Salado’s primary role is to look after Repair Management Contracts. She expedites customer orders and queries and liaises with workshops. When not involved with customers directly, she works with her team to ensure their productivity and efficiency in servicing clients.
Joining AJW in 2012, Laura held various customer service positions starting as an MRO executive in the PBH team where she looked after a portfolio of contracted customers. From here, she moved into the Ad-Hoc team where she was responsible for the non-PBH customers and looked after the Repairs Management Customers and non-contracted customers.
Laura was promoted to Senior Customer Service Executive in 2018 where she took on more responsibility assisting with the running of the team and reporting duties.
Whilst living in Spain, Laura attained a Bachelor of Arts degree and subsequently moved into positions in administration and customer service roles, including airline reception, when moving to the UK.
When not working to ensure complete customer satisfaction, Laura enjoys spending time with her family, cooking, being by the seaside, and getting lost in a good book.
Wilmer Lopez
Regional Sales Director Latin America
Wilmer has over 20 years' experience working throughout Latin America and in the aviation industry. Prior to joining AJW Group, Wilmer served as Maintenance Planning & Control Production Chief and Contracts Negotiator at Avianca. Wilmer's core responsibilities revolve around business development in the Latin America region, maintaining and developing accounts, as well as customer relationships.
Laura Salado
Senior Customer Service Executive – Repairs
Wilmer Lopez
Regional Sales Director Latin America
Laura Salado
Senior Customer Service Executive – Repairs
As a Senior Customer Service Executive at AJW, Laura Salado’s primary role is to look after Repair Management Contracts. She expedites customer orders and queries and liaises with workshops. When not involved with customers directly, she works with her team to ensure their productivity and efficiency in servicing clients.
Joining AJW in 2012, Laura held various customer service positions starting as an MRO executive in the PBH team where she looked after a portfolio of contracted customers. From here, she moved into the Ad-Hoc team where she was responsible for the non-PBH customers and looked after the Repairs Management Customers and non-contracted customers.
Laura was promoted to Senior Customer Service Executive in 2018 where she took on more responsibility assisting with the running of the team and reporting duties.
Whilst living in Spain, Laura attained a Bachelor of Arts degree and subsequently moved into positions in administration and customer service roles, including airline reception, when moving to the UK.
When not working to ensure complete customer satisfaction, Laura enjoys spending time with her family, cooking, being by the seaside, and getting lost in a good book.
Wilmer Lopez
Regional Sales Director Latin America
Wilmer has over 20 years' experience working throughout Latin America and in the aviation industry. Prior to joining AJW Group, Wilmer served as Maintenance Planning & Control Production Chief and Contracts Negotiator at Avianca. Wilmer's core responsibilities revolve around business development in the Latin America region, maintaining and developing accounts, as well as customer relationships.
Laura Salado
Senior Customer Service Executive – Repairs
Laura Salado
Senior Customer Service Executive – Repairs
As a Senior Customer Service Executive at AJW, Laura Salado’s primary role is to look after Repair Management Contracts. She expedites customer orders and queries and liaises with workshops. When not involved with customers directly, she works with her team to ensure their productivity and efficiency in servicing clients.
Joining AJW in 2012, Laura held various customer service positions starting as an MRO executive in the PBH team where she looked after a portfolio of contracted customers. From here, she moved into the Ad-Hoc team where she was responsible for the non-PBH customers and looked after the Repairs Management Customers and non-contracted customers.
Laura was promoted to Senior Customer Service Executive in 2018 where she took on more responsibility assisting with the running of the team and reporting duties.
Whilst living in Spain, Laura attained a Bachelor of Arts degree and subsequently moved into positions in administration and customer service roles, including airline reception, when moving to the UK.
When not working to ensure complete customer satisfaction, Laura enjoys spending time with her family, cooking, being by the seaside, and getting lost in a good book.
Wilmer Lopez
Regional Sales Director Latin America
Wilmer Lopez
Regional Sales Director Latin America
Wilmer has over 20 years' experience working throughout Latin America and in the aviation industry. Prior to joining AJW Group, Wilmer served as Maintenance Planning & Control Production Chief and Contracts Negotiator at Avianca. Wilmer's core responsibilities revolve around business development in the Latin America region, maintaining and developing accounts, as well as customer relationships.