27 Nov 2018
There are several ways to prepare for AOG situations. Keith Mwanalushi looks at how MRO support can reduce or prevent such instances.
Aircraft on Ground or AOG is a term in aviation maintenance indicating that a problem is serious enough to prevent an aircraft from flying. Generally, there is a rush to acquire the parts to put the aircraft back into service and prevent further delays or cancellations of the planned itinerary.
AOG incidents are often unavoidable and can be hugely disruptive and costly to airlines of all sizes. Guy van den Berg, Director of Contract Services at AJW Group says when it comes to managing AOG situations, speed, location of inventory and around the clock availability are key. “Efficient handling of these incidents by experts will not only save an airline money, but it will also ensure that passengers receive a positive service with minimal disruption.”
AJW Group focuses on designing tailored supply chain solutions to mitigate AOG situations for airlines, with a strong focus on establishing customer relationships and personalised service. “It examines an airlines usage data to identify aircraft parts prone to causing AOG-related issues and proactively acquires the inventory needed to anticipate them.
“By partnering with an AOG specialist, AOG time can be greatly reduced leaving airlines to focus on what matters most - delivering the best possible service to its customers,” van den Berg states.
An AJW customer recently experienced an AOG situation at Orlando International Airport (MCO). The aircraft’s First Officer’s windshield was cracked and as a result the aircraft could not take off for its return journey to the UK.
“We leapt into action to supply and arrange the transport of the various components (some of which were Dangerous Goods) from locations including LHR, MIA, ATL and LAX. Shipping methods included cargo flights, hand carries and road, all organised remotely and on a very tight timescale to MCO,” van den Berg continues.
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