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In conversation with Sajedah Rustom | Freighter Trends

13 Dec 2021

As the aviation industry continues to face challenges, Freighter Trends’ December issue draws positives from the MRO market in an exclusive interview with AJW Technique CEO, Sajedah Rustom.

Earlier this year, AJW Technique, AJW Group’s industry-leading maintenance, repair, and overhaul (MRO) facility, extended its global footprint with the opening of AJW Technique Europe. Located at AJW’s UK headquarters, a stone’s throw from London Gatwick Airport, this exciting development built on the seminal work carried out in Montreal, home to Technique’s dedicated team of highly experienced MRO technicians and machinists.


“We have perfected the recipe, running a seamless MRO and baking it into AJW Technique Europe which will act as a stepping stone for continuing to expand the global Technique MRO franchise,” an enthusiastic Sajedah relayed to Freighter Trends.


Charged with ambitious expansion plans, AJW Technique's first steps were aided by the acquisition and seamless integration of Sussex-based battery repair specialists, Avia Component Services (ACS), and in a few short weeks AJW Technique Europe was operating a Centre of Excellence for Batteries focusing on nickel-cadmium (Ni-Cd) models.


In conversation with Sajedah Rustom | Freighter Trends

The past two years have witnessed shifting trends in the aviation industry driven by a marked reduction in revenue passenger kilometres, strong demand for air cargo and undulating travel restrictions which ushered in a new micro era of adaptation, collaboration, and innovation. Sajedah viewed the challenges faced by the industry as ‘opportunities’ and drilled down into the Group’s slogan, transforming aviation efficiency, to amplify AJW Technique’s workforce with up-to-the-minute technology.


“With the goal of maximizing technicians’ component touch-time, we have invested in tools to enable a digital shop floor. Examples include productivity trackers, automated payables and receivables, credit control automation, turnaround time gaming systems, performance management dashboards, piece parts provisioning models, and dynamic pricing algorithms. We have also tested asset location tracking using RFID and Bluetooth technology as a proof of concept. This allows technicians to have a full view of high value assets at their fingertips facilitating traceability and workflow management. Beyond RFID technology, we have also invested in hands-free systems and collaborated on predictive maintenance discoveries.”


In September, the AJW Technique franchise launched AJW Technique Interiors by collaborating with Autostop Aviation, owner of the largest seat-covering manufacturing facility in Europe, and aircraft exterior/interior design specialists RAS Completions and RAS Interiors. In October, AJW Group announced a worldwide sole distributor agreement with Honeywell Aerospace for the global sales or ADIRUs for Airbus’s 320, 330, 340, and 380 platforms. Bilateral/multilateral agreements such as these are likely to continue and will surely contribute meaningful efficiencies that will translate into new features and benefits for key industry stakeholders, not least passengers, as aviation continues to navigate the skyways of recovery. Sajedah’s views on the matter were clear,


“There will certainly be continued collaboration and consolidation in the industry. With competitors, suppliers, customers and integrators coming together in strategic partnerships, making the best of their strengths to create a multiplier effect.”


Looking ahead, airlines continue to be under huge financial pressure and will be looking to partners for help. Sajedah Rustom believes providing a ‘one-stop-shop’ solution keeps things simple, helping operators regain control over runaway costs.


“We see growth in all our business lines – leasing, engines, parts, exchanges, maintenance, and power by the hour scope. As a market-leading integrator, we can provide a one-stop-shop for all customers worldwide, with the agility to support one aircraft to three hundred aircraft fleets with bespoke or end-to-end supply chain solutions.”


Read the full article here or on Freighter Trends 


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